Your calls always answered within 5 rings.
Great customer service. Assistance when needed. Nothing too much trouble. I have used DialAFlight on numerous occasions
Fabulous service from Lewis and team - recommend them to everyone wanting flights - thank you and look forward to my next booking
Fabulous experience
Knowing that if there were any problems with flights or accommodation the company would sort it out for me is so reassuring. I have used DialAFlight many times and have 100% confidence in them.
As always, expert service and help, thank you!
Nick Beattie and his team again arranged a fabulous holiday for us. Everything ran smoothly and our hotel in Singapore was superb. We had a fantastic time.
Everything worked perfectly and we had a fabulous holiday. Thank you Gavin
Callum is a valuable asset. He’s professional, knowledgeable and always quick to respond to any questions
Really loved my trip
Felt very well cared for. Thank you.
Great service as ever, will definitely use you again
I had a problem checking in online. I contacted DialAFlight and they were very reassuring and sorted the problem out with the airline.
Great customer service - would definitely book again
Assisted travel was terrible on way home
Flights went as scheduled.
Sean, with a lot of hard work and expertise, put together a package for our trip to Dubai and Australia that made it very special and successful
Whenever I travel I’m always confident that DialAFlight is there for me.
We expected everything to run smoothly and it did! Flights were great, jetlag minimal and the hotel in Sydney well situated for visiting all the top tourist sites. Thank you!
Thank you Luke for the efficient way in which you handled my booking. Excellent service as always.
We would like to thank you so much for a great holiday Stevi - we will be in contact again
i am aleays extreamly happy with the service from Robert
Very friendly and efficient service. Booking procedures were easy and Declan made sure we had the best flight times and price
Excellent service and support from beginning to end..
Brilliant. Thank you so much for organising everything
Pleasant conversations. Kept up to date with changes and and travel information.
All flights were OK but Singapore Airlines had late flights on both trips which made the second flight a bit of a rush to get to.
Couldn't book in online. Happened for both journeys
Great service - nothing seemed too much and nice people to talk to.
Dale Walton excellent service as always
First hotel in Singapore was a little run down but others were very good
Sydney is one of the best cities in the world to fly into. It always makes me smile. You see Sydney Harbour in all its radiance and prepare yourself for a beauty fest. In this perfect city, the sun shines, the water sparkles and superb sights abound. We were treating ourselves to five days there to celebrate my husband Jonathan's birthday, and had splashed out on the Park Hyatt Hotel, perfectly located for the historic Rocks district and busy Circular Quay, and boasting ravishing views of the pearly white Opera House. It was also handy for climbing the Harbour Bridge.
On the big day, clad in the special blue and grey bridge suits, having taken the required breathalyser test and signed the necessary forms, we joined the eager climbers aiming for a 360 degree view of the city. Not only was the climb brilliantly organised, but the views from the 440ft vantage point at the top were astounding. I'd booked Nomad in the Surry Hills for Jonathan's birthday dinner. Think old warehouse with lots of light, chic yet intimate. Also think glossy goat's cheese drizzled with truffle honey, juicy roast pork with cheese and sweet potato gratin, and feather-light doughnuts dipped in rosewater and cardamon custard.
The meal was outstanding. We ended the evening with champagne on our hotel balcony, humming Lou Reed's Perfect Day and drinking in the view of the shimmering Opera House. I wanted to book something extra special for my car-loving husband's birthday gift. So, the next day, a lovingly polished 1964 EH Holden Premier picked us up. Even at the Hyatt, where flash cars are common, this gleaming motor icon caused quite a stir.
We cruised around the boho Redfern district and were charmed by Bronte Beach. We sipped flat whites on a grassy knoll overlooking the rolling waves of Bondi Beach and lunched at Kitchen by Mike, a fab favourite with Sydneysiders.
A must-do is a trip to the Blue Mountains, so named due to the blue haze from sunlight interacting with eucalyptus oil particles in the air.
A two-hour drive from the city brings you to views that blow you away. There are hundreds of uncrowded lookout points, cascading waterfalls, steep ravines and rain forests. The area is steeped in Aboriginal history. We checked into the stylish Lilianfels Resort & Spa, a five-star hotel renowned for fabulous food and adjacent to the awesome rock formation called The Three Sisters.
Lilianfels is also next to Scenic World, with the world's steepest incline railway, a cableway to and from the rain forest floor, and the Scenic Skyway, a glass-bottomed cable car gliding between cliff tops across the stunningly rugged Jamison Valley. We'd been told nearby Leura village was flush with restaurants and coffee houses.
We strolled down the tree-lined main street, popping into quirky boutiques, and picnicked on Leura Bakehouse fresh-from-the-oven pies in the idyllic grounds of the renowned Everglades Gardens. And so to the highlight of our New South Wales adventure. The drive from the Blue Mountains to the Wolgan Valley was scenic and relatively short. We arrived at the One&Only Wolgan Valley Resort & Spa, where red sandstone rocks towering above this most tranquil of private valleys gleamed in the evening sun, kangaroos and wallabies grazed peacefully, and the beautiful, scattered resort cottages were barely visible. In ours, a double-sided cosy fireplace separated the lounge and bedroom, the shower had a glass star-gazing roof, and we had our own 25ft heated pool.
Mountain bikes are parked outside and hiking and horse riding are included, as are all meals. The dining experience, from breakfast to dinner, was superlative. The spacious spa is private and akin to pampering heaven. If you want some serious spoiling, fantastic bush walking and wildlife spotting, this is the place. The only downside? We booked three nights and wish we'd opted for six.
First published in the Mail on Sunday - September 2015
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