Your calls always answered within 5 rings.
All perfect as usual with DialAFlight
All went well
The whole journey went well. Due to us not doing a big journey for a few years we had all our queries answered which made us very impressed.
Elliott Webb has been great from start to finish. Always responsive and has helped us pull together an absolutely incredible trip yet again! Thank you!
Departure from Ghana was cancelled and rescheduled for the next day. A bit of an inconvenience.
Tammy, a big thanks to your team for getting a flight rearranged on the day of the cyber attack . I was repeatedly told by the check-in staff they couldn't book me on a later flight until I received an email from Air France. One of your colleagues spoke to the check in staff and I was able to get the next flight, an overnight stay in Paris and catch the Libreville flight the next day.
When our return flight arrangements were changed at the last minute, there was a chance we’d miss our connection back to London. Raj stepped in and sorted new flights to ensure we got home safely. We’ve used DialAFlight for many years due to their excellent service and great prices! Highly recommended!
When I had questions someone was there quickly at the end of an email to sort it.
Very friendly and easy throughout. Thank you
A fabulous trip, everything went smoothly, couldn’t wish for more! An excellent job thank you Wayne
Brilliant service for years - never been beaten thanks to Jonathan Greaves. Excellent help, advice and service.
Trusted, reliable, knowledgeable and in safe hands
Everything was planned to the last detail and it all ran to perfection.
Excellent service from start to finish. Made my trip very easy and stress free. Thank you so much.
My flight got cancelled and Jamie and Joe were great - very helpful contacting the airline and soring everything out for me.
Great service from start to finish and was always on hand to answer questions
Excellent communication from Hannah. Very impressed! Everything on our 4 flights worked well. Like the app too.
Thank you to Leah. She always got back to me and was a great help in dealing with my various questions.
Enterprise were terrific. We had accidentally booked a manual car and not noticed. They changed it for an automatic model at no charge. On the return day we noticed a low down crack in the windscreen (we had taken their windscreen and tyre insurance). We told the agent who quickly got us to deal with the paperwork and then drove us up to the terminal. Yes the car was not the newest and showed signs of previous damage but the staff were absolutely first class.
Grant Pattinson is an exceptional travel consultant with a wealth of knowledge. His professionalism and personality are a rarity these days.
Transfer at Johannesburg on the way home could have been a problem due to queues, but we were OK.
Fantastic service. Everything went according to plan. Thank you.
Professional, friendly and supportive - everyone within the company
Marty was amazing, super efficient, professional and my trip was seamless. Thank you!
Dexter was absolutely amazing and kept in touch from beginning to end. Everything about our holiday was planned to perfection so thank and would definitely book with you again.
Another wild safari organised by Stacey. This time it was Zimbabwe and Zambia and what an amazing time we had. She really is an expert on all things Africa!
An awesome holiday thank you. Everything ran smoothly, the accommodation and activities were fabulous.
Seamless travel, excellent accommodation and any help required at the end of a phone or email. Five star service as always.
Proud of you all as a team
Pre trip you arranged my flights and sorted out the ridiculous change Lufthansa wanted to impose. When an incoming plane had a bird strike and was grounded you then quickly sorted out my rebooking of two international flights. Very professional and reassuring in the circumstances with SAA Airlink being totally incompetent.
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