Your calls always answered within 5 rings.
            
            Staff were fantastic and so helpful with any query. Flights were good and the layover short enough that it just gave us a stretch of the legs - perfect!
You were fab. Brussels Airlines/Lufthansa were late for every flight but fine ... thanks to Andrew for all your hard work
Ryan is exceptional. Knows my preferences. Couldn't ask for more. Happy customer
It would be great if airlines let you arrange seats as part of the ticket purchase process.
Thanks to Philippa for excellent service as always.
Russell and his team are excellent. Fabulous service and always quick to respond to any queries.
Richard always delivers and I am grateful that we have reconnected.
We've been dealing with DialAFlight for a number of years and have always been impressed with their service.
You offer fantastic service, keep it up and thank you.
The help from Olivia was excellent as always. The choice of hotel was ideal for our short break
Callum offers a great service whether high or low spend holidays. Both are important and attention to both appreciated. Roll on the next trip!
Excellent planning and communication throughout! It was like having a personal assistant in your pocket!
Ryan is a great agent. He delivers an excellent service. I have used him for 18 years.
Excellent service all round
Great service. Calls answered promptly. Superb app. Knowledgeable and friendly staff. Couldn’t ask for more!
The information we received about having to collect baggage at Johannesburg before our connecting flight was incorrect in both directions.
Great communication as always and excellent advice and planning!
DialAFlight needs to ensure car hire companies do not attempt to impose charges the customer does not expect.
Thank you. Five stars
DialAFlight - you not only did what you promised, you exceeded that. We have and will continue to recommend you to friends and family. Thank you for the feeling of security and support that you give, along with always being there for us.
All perfect as usual with DialAFlight
All went well
The whole journey went well. Due to us not doing a big journey for a few years we had all our queries answered which made us very impressed.
All went much better with Ethiopian Airlines and Addis Ababa this time. Flights also without air pressure pains! And with good meals! Many thanks.
Elliott Webb has been great from start to finish. Always responsive and has helped us pull together an absolutely incredible trip yet again! Thank you!
Departure from Ghana was cancelled and rescheduled for the next day. A bit of an inconvenience.
Tammy, a big thanks to your team for getting a flight rearranged on the day of the cyber attack . I was repeatedly told by the check-in staff they couldn't book me on a later flight until I received an email from Air France. One of your colleagues spoke to the check in staff and I was able to get the next flight, an overnight stay in Paris and catch the Libreville flight the next day.
When our return flight arrangements were changed at the last minute, there was a chance we’d miss our connection back to London. Raj stepped in and sorted new flights to ensure we got home safely. We’ve used DialAFlight for many years due to their excellent service and great prices! Highly recommended!
When I had questions someone was there quickly at the end of an email to sort it.
Very friendly and easy throughout. Thank you
Gone are the days when Crosby Stills and Nash rode the Marrakech Express (although they spelt the city with an 's'). A mind-trip fuelled principally by unusually fat cigarettes which rarely took you further than your imagination's outer limits.
Today's journey to the Moroccan city is a more conventional flight, coming down to earth at an unexpectedly modern airport. 
Two sides to the city
There are actually two Marrakechs. One is modern with chain stores, shopping malls and coffee shops. The other is the one the tourists come for – the souk that starts at Jemaa el-Fna square and stretches into infinity with largely factory-made sandals, belts and other bits of leather which are fun to haggle over.
If the haggling and elbow-tugging begin to get you down, you can head to fixed-price shops at Souk Cheifia, where you can find sensibly priced high-quality rugs, textiles, spices, kaftans, raffia bags and baskets, and leather everything.
As we've done before, we headed out to the Majorelle Gardens to spend a relaxing hour. This little oasis of cool and colour is not to be missed if only to enjoy the lemon-yellow and cobalt-blue planters and the gleaming white of the water lillies - all a tribute to French painter Jacques Majorelle's homage to the plant world.
Majorelle was a noted Orientalist painter, but is most remembered for constructing the villa and gardens of the Majorelle Gardens.
If, like me, your knees usually fail to deliver on your expectations, jump in a taxi to take in the Koutoubia mosque, a real look-at-me attraction topped with four gleaming copper globes and towering over the town. 
A local ordinance forbids any neighbouring building being higher than a palm tree, which means the mosque retains its imperious dignity. It remains a place of worship, and non-Muslims are not allowed to enter.
You can duck between both old and new Marrakech without difficulty, and if you fancy a spot more shopping, I'd recommend the less exotic but more rewarding Ensemble Artisanal, a bit like a department store but selling only handicrafts that are slightly more expensive than the souks but also elegantly made. 
5 Star luxury at The Fairmont
This is really kaftan and jewellery heaven. And yes, there are camel rides to be had in the streets and squares, and you can take a charming tour by horse and carriage (for which you should offer no more than two-thirds of the asking price). 
We stayed at the elegant, beautifully-designed five-star Fairmont Royal Palm, seven miles out of town - after travelling to a location so close to a mountain range it seemed a good idea to stay where the air is at its freshest.  
The Fairmont had one of the elements I like most in a good hotel - space, space and more space. And not just in the communal areas but in the rooms too - you sometimes felt you were the only guests in the hotel.
Our giant suite had a huge balcony looking straight at the distant Atlas mountains, a massive tiled bathroom, soft carpets and sink-in easy chairs.
The hotel must also have the largest man-made swimming area on the globe. It's not a pool, it's a tiled lake. You could have every citizen of Marrakech swimming in it and still have plenty of space left over. Not only that, but all that water is pleasantly heated.  
The hotel is very child-friendly, with a kids' club and plenty of available nannies. It also has a country club area and a beautiful 18-hole golf course. 
I'm a cyclist and have to say that belting around the hotel's spacious grounds on a warm, sunny morning in the shadow of the Atlas mountains with the breeze filling your lungs, and the first warm rays of the sun on your face, is a bike ride to remember.
This, then, may not be the Marrakech of Crosby Stills and Nash. It is, however, delightful.
There's no Marrakech Express - although Graham Nash, formerly of The Hollies, did write his song Marrakesh Express about a train journey he made from Casablanca to Marrakech - but there are plenty of flights. And they're all non-smoking.  
First published in the Mail Online - November 2018
More articles below...
    Not quite what you're looking for? 
    
    We can easily customise an offer to suit your exact requirements