Your calls always answered within 5 rings.
Our flights went without a hitch - so smooth even the pick up in Dubai and the hotel was brilliant. Thank you everyone.
An hour didn't feel like enough time to transfer at Doha airport
As always - perfect
I have been a repeat customer of yours for many years. I use DAF because you deliver a very good service and you fix problems promptly when they arise.
Excellent customer service!
Saf Patel has always been incredible with his support with flights and I commend him for his effort and attention to detail.
No issues encountered, my trip was smooth.
Doug as usual, provided efficient and friendly service. He’s definitely a credit to the company.
Knowledgeable, personable and helpful staff. Thank you!
What a pleasure dealing with such a professional company.
Dexter was helpful at every point before and after the trip - really grateful
I always receive very good service from Brody Letchfield. He is very professional.
Always there to help! Well done, guys!
Absolutely love you guys, no stress.
Always a brilliant service and great flights -thank so much. Would highly recommend
Overall, friendly and very professional service. Extremely helpful
Theo was great - as ever
All good from Virgin lounge to Bulawayo and back.
Fantastic holiday and good resort
Efficient, good communication and a great price.
Declan is great
Wonderful place, wonderful holiday
All went exceptionally well - as usual. Thank you.
Everything was excellent. When it came to checking in you had sorted out everything for me. I didn't have any problems. Thank you
I was bumped from my pre-booked aisle seat from Addis to Manchester into the most uncomfortable window seat ever. Not DialAFlight fault. Also diabetic meals were poorest on any flight
Excellent service as always from Amelia and the team
Utter chaos at Heathrow as workers on strike. No wheelchair assistance for us. We had to walk from our plane to passport control - not ideal wearing a moonboot! Apparently every Tues, Wed and Thurs so please warn your clients.
Everything went precisely according to plan!
Everything ran smoothly. Good to receive call prior to departure to check all was OK
The two hotels were rather disappointing - and I would not recommend to other clients.
Friends have been raving about Cape Town for so long now, that finally I thought it was about time I paid a visit. It's one of the easiest longhaul destinations to visit - because with hardly any time difference (an hour ahead when we went) there's no jet-lag to deal with. So after a direct flight to South Africa we could start to enjoy the holiday the moment we arrived.
A TRIP OF A LIFETIME
The trip with my boyfriend Eddie was for eight days, which I thought was probably not long enough to do all the things we planned. We wanted to see great places during some sightseeing trips and visit top restaurants, and the holiday also had to include golf, as Eddie and I are keen players.
We started with a three-night safari at the Sabi Sabi game reserve, situated on the edge of Kruger National Park. We couldn't wait to take a game drive through the bushveld. The Earth Lodge in the reserve was wonderful. I expected we might have to rough it on a safari, but the place was luxurious, serving great food and excellent wine (it had the most amazing cellar – one evening we had a private dinner and sampled lots of fine wines).
One of the highlights for me was a sunset picnic during one of our game drives. We had gin and tonics and some nibbles while sitting on top of our 4x4 as we watched the sun go down. It was a magical experience, and Eddie and I were both blown away by it.
OUR SAFARI EXPERIENCE
To see the wildlife you have to get up early, and the close encounter we had with a leopard, who was strolling behind the vehicle at one point, was fascinating. It wasn't frightening at all, rather a great feeling that we were in the middle of a huge adventure.
Back at the lodge, it was great talking to the other people who had been out on walks and drives. It was a chance for all of us to share our experiences.
CAPE TOWN CALLING
After the safari, our next stop was Cape Town, which is one of Africa's most fashionable cities. We stayed at the Cape Grace Hotel and our room had a fabulous view of Table Mountain. The Cape Grace had the feel of an old-school grand hotel and occupies a brilliant location near the busy V&A Waterfront, which has lots of shops and restaurants.
The great thing about South Africa for British travellers at the moment is the exchange rate. While sterling is struggling against the euro and dollar these days, we got about 17 rands to the pound, and prices are very reasonable. When Eddie studied the menu in restaurants he would point out wines for £20 which would easily cost £80 a bottle in Britain.
On the spur of the moment, one day we decided to hike up Table Mountain, which took about two-and-a-half hours. We were warned that it could be very windy at the top, but fortunately the weather was really warm and sunny during our jaunt.
FOOD & ACTIVITES GALORE
On another occasion, we managed to secure a table at the trendy and very popular Shortmarket Club restaurant in the city centre. The restaurant serves modern food with a South African twist.
We'd been looking forward to a round of golf since our arrival, as South Africa has some famous courses. We had an excellent round at the Steenberg Golf Club. The fairways and greens were well manicured and the course had amazing views. A good round of golf was followed by a great meal in the club's fine bistro, where we had a glass of sublime local wine.
Another place worth exploring are the beautiful Kirstenbosch Gardens which host numerous outdoor concerts during the warmer months. The whole holiday was perfect and at the end I said to Eddie: 'I don't want to go home!' When we left for the airport, I had tears in my eyes, and that doesn't happen very often at the end of a holiday. I really want to go back and next time I'll take my seven year-old daughter Betsy, because I think she will love it.
And Eddie is keen to go diving with sharks. I think I'll give that experience a miss… perhaps I'll go shopping with Betsy that day instead.
First published in the Mail on Sunday - January 2018
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