Your calls always answered within 5 rings.
Our flights went without a hitch - so smooth even the pick up in Dubai and the hotel was brilliant. Thank you everyone.
An hour didn't feel like enough time to transfer at Doha airport
As always - perfect
I have been a repeat customer of yours for many years. I use DAF because you deliver a very good service and you fix problems promptly when they arise.
Excellent customer service!
Saf Patel has always been incredible with his support with flights and I commend him for his effort and attention to detail.
No issues encountered, my trip was smooth.
Doug as usual, provided efficient and friendly service. He’s definitely a credit to the company.
Knowledgeable, personable and helpful staff. Thank you!
What a pleasure dealing with such a professional company.
Dexter was helpful at every point before and after the trip - really grateful
I always receive very good service from Brody Letchfield. He is very professional.
Always there to help! Well done, guys!
Absolutely love you guys, no stress.
Always a brilliant service and great flights -thank so much. Would highly recommend
Overall, friendly and very professional service. Extremely helpful
Theo was great - as ever
All good from Virgin lounge to Bulawayo and back.
Fantastic holiday and good resort
Efficient, good communication and a great price.
Declan is great
Wonderful place, wonderful holiday
All went exceptionally well - as usual. Thank you.
Everything was excellent. When it came to checking in you had sorted out everything for me. I didn't have any problems. Thank you
I was bumped from my pre-booked aisle seat from Addis to Manchester into the most uncomfortable window seat ever. Not DialAFlight fault. Also diabetic meals were poorest on any flight
Excellent service as always from Amelia and the team
Utter chaos at Heathrow as workers on strike. No wheelchair assistance for us. We had to walk from our plane to passport control - not ideal wearing a moonboot! Apparently every Tues, Wed and Thurs so please warn your clients.
Everything went precisely according to plan!
Everything ran smoothly. Good to receive call prior to departure to check all was OK
The two hotels were rather disappointing - and I would not recommend to other clients.
Black sky erupts into brilliant purple, white and electric blue. The air is thick with the stench of wet mud and pollen. Huge bullets of hot rain graze our skin and hammer the open-top Land Rover as we wrestle our way through sodden dirt tracks.
'Welcome to Africa,' our guide Bongani laughs, with one hand on the wheel and a torch in the other. 'Big cats love the rain, it's the perfect camouflage.'
An hour ago it was a baking 35c (95f).
Now the herds of zebra, nyala, impala, buffalo, kudu, waterbuck - and more - that dozed in the muggy evening have all scampered for shelter.
As we reach the only stretch of Tarmac for miles around, a pungent smell of oil rises from the road. Slick tar steams in the headlights and, up above, the night continues to jolt itself awake.
Then we screech to a stop. Two baby elephants galumph into the road ahead, followed swiftly by rather angry-looking parents waving their trunks at us.
'We have to keep moving, the rain's distressed them,' Bongani shouts.
Back in my room - a sleek concrete construction perched on stilts off the edge of a rocky incline overlooking the Luvuvhu river - the thunder relaxes outside and the hymnic buzz of cicadas returns.
Yesterday I was in chilly North London.
Now I'm a two-hour drive from any notable civilisation with no phone signal, let alone Wi-Fi. I sleep like a log.
The Outpost is one of just two lodges in Pafuri, a 65,000-acre area of private bushland and the uppermost section of South Africa's Kruger National Park.
We're at the very north of the country here, away from the touristy bustle of the main park further south. Down there you can safely expect the 'Big Five in one drive'. But what you forgo in copious game sightings in Pafuri, you get back in the most gorgeous solitude.
The weather is almost tropical; and with that comes some of the richest and most varied wildlife in the country.
Pafuri makes up less than two per cent of the wider Kruger bush, yet it contains a staggering 80 per cent of the region's bio-diversity, including some 350 species of rare birds.
Red hornbills (or Zazu from the Lion King), bright-blue Meves's starlings, green Tarzan pigeons and purple rollers swirl past. 'Did you see that shadow overhead?' I ask.
'A black eagle,' Bongani says, barely looking up.
'And that alarm-like call?' A tropical boubou. 'And that chirping in the distance?'
'That's a zebra, Henry'.
Life quickly shifts here; it's dinner by candlelight out on the veranda of the main lodge soon after sunset and - freed from emails, social media and box-set binges - it's early to bed before an even earlier start.
Suddenly I'm a 'morning person', jumping up at 5am to gawk on the balcony at the cinematic scene unfolding in 4D: orangey-pink deliciousness bursting over misty grasslands and fat baobab trees.
The Outpost offers two drives a day, one at dawn and one into nightfall, with time in between to swim at the lodge's pool or indulge in a spa treatment.
The room achieves the desired indoor-outdoor but not really too outdoor blend.
All that separates you from the elements is canvas and a mosquito net. But the free-standing bath and other hotel finishes are welcome luxuries.
Trucks loaded with freezers bring in weekly deliveries of dragon fruit, venison steak, rainbow trout and rabbit. And I find it surprisingly easy to slip into the routine of coffee and muffins first thing, followed by breakfast, lunch, high tea and a three-course dinner.
My drive companions for the stay, British couple Simon and Sarah, visited four years ago and have returned for a 30th birthday.
One day, gathered at the top of Lanner Gorge for a sundown gin and tonic, Simon gets down on one knee and proposes.
Of course, Sarah accepts (how could she not!) and we toast them with champagne.
Before apartheid, Pafuri was home to the Makulekes. A 1969 government edict saw the land forcibly taken and its people displaced. But when the area was returned to rightful ownership in 1996, the community chose not to go back, instead renting it to lodges which almost exclusively hire staff, like Bongani, of Makuleke heritage.
Our drives, therefore, are punctuated by countless lessons: that wild sage is rubbed on the skin as an insect repellent. That leopard urine smells like popcorn. That the call of blacksmith lapwings sounds like the clank of a hammer on metal.
And that lala palms from Zimbabwe are so called because their sap can be brewed into a highly intoxicating drink ('lala' means 'to sleep').
This is Bongani's home; and ours to enjoy for a brief - but dazzling - time only.
First published in the Daily Mail - February 2023
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