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Many thanks foe the just concluded holidays to Zimbabwe & South Africa. We wouldn't have done it without Isaac and your team.
I've been a loyal customer for some time and the service I have received from Luke is exceptional. My cousin who booked recently on my recommendation was amazed with the level of professionalism combined with efficiency so Luke you've won another loyal customer. Several more are on the way!
Well informed pre-travel expectations were well explained otherwise it would have been a nightmare to be turned back at the airport for failure to complete all forms
Complaints and querries well covered
Samuel has yet again made my holidays stress free - he communicated well, kept me informed and answered any questions. It's because of his honesty, reliability and professionalism that I book with you.
We can’t thank you enough for the excellence of your service, your availability, willingness to check out possible changes due to Covid and overall professional high level of efficiency. The way staff cover for each other is brilliant.
I like the way you communicate with me all the way
It was tricky working my flights around covid and Aidan was so helpful.
The hotel, which was my choice, was the worst. Just a heads up for future client bookings
William is awesome.
Excellent service and help as usual. Will definitely recommend.
Thank you for your amazing service Jordan over many years. Your patience has to be recognised. I was so worried about flying but you put my mind at ease. It was good that I travelled to South Africa - with all the unrest at the moment.
I would not have managed without Roy and thank him very much for all he did to get me there and back!
Isla and her team are amazing. I recommend them to everyone. Thanks again for such a professional service
Thank you once again Isaac. Everything went very well and as usual your care was appreciated.
Very friendly and efficient. Helped with a change of date and gave loads of additional information. Can’t thank them enough
Good customer service
Excellent service was specific to my travel manager.
DialAFlight have changed our return flights three times most helpfully and efficiently. They have been extremely responsible to the extent of contacting a family member for us. Absolutely exemplary.100%.
Brilliant service! Everyone I dealt with was helpful, friendly and pleasant. Amy was so amazing I’ve already recommended her. Thank you for making travelling in uncertain times so pleasant.
I like the service you gave us
Gary was very helpful and kept me up to date with my travel changes and Covid rules when returning to UK. Very pleased and impressed with general performance.
In difficult circumstances the professionalism of Alistair and his team was exemplary. I would advise anyone to book with yourselves as quite clearly booking direct would have been a nightmare. Great communication and politeness from all of you and thank you again for getting us home.
Super efficient, friendly service. Seamless despite last minute changes due to Covid tests and visa hold ups. Awesome, highly recommended
DialAFlight was there to support me when my airline wanted me to buy another ticket when they should reschedule my flight due to my toothache.
Good trip.
They are professional and always very helpful and they keep updating the travel if there are any changes. Looking forward to booking my holiday
Thank you so much to Max and team on looking after me during my travels and bringing me home safely with out a single hiccup. You are the best
I am so happy to be back and I appreciate all the effort by your staff, Sean in particular. I received all the information about the cancellation of flights on time and my flight back was excellent. Thank you ever so much and keep it up.
Ryan was excellent - always delivers and will look to rebook with him again
South Africa is one of the most remarkable places you’ll ever visit and with the pound strong against the rand, now is the perfect time to see this beautiful and rewarding rainbow nation.
As a South African and animal lover, it’s always the wildlife that draws me back to my home. This time I’m on the hunt for the Big Five: lion, elephant, Cape buffalo, leopard and rhino.
And there is no better place to spot all these in their natural environment than at Sabi Sabi Private Game Reserve - a National Geographic 'Unique Lodge of the World'.
Adjacent to the Kruger National Park, the animals are free to roam the non-fenced boundary between the national park and 65,000 hectares of the Sabi Sands. I plan to drive from Joburg’s O.R. Tambo airport to Sabi Sabi before heading to the Drakensburg Mountains, a World Heritage site, and on to Durban, where I grew up.
The reserve does do its own transfers and has a landing strip for guests but what I enjoy most about SA is the vast landscape and the interesting sites along the way, so I’ve chosen the five-hour drive.
LUXURY LODGING
I’ll be staying at Sabi’s Earth Lodge, which is simply out of this world. When I arrive, welcomed by a cool drink and a smiling member of staff, I can see exactly why. It’s surrounded by lush vegetation and is chiselled into the landscape to make it invisible from afar.
It also has the wildlife and on my first morning at sunrise I'm lucky enough to watch a large herd of elephant making its way through the camp.
The lodge has 13 luxurious suites, each with a plunge pool and stone bath. It’s late afternoon when I arrive and I’ve missed the usual departure of 3.30pm for an afternoon drive, but my ranger Justin and his tracker Petro still offer to take me for some sundowners where we can hopefully catch sight of some wildlife.
We drive barely a few miles before we come across a herd of elephants and in no time we’re surrounded. As they rumble past, manoeuvring their trunks through the trees, my heart feels like it’s going to burst.
I was lucky enough to grow up in South Africa and have spent time in the bush before but I’ve never been quite so close to a herd as large as this.
But my main request for Justin and Petro is that they find me a leopard and a few days later, I’m lucky enough to spend a good hour with one.
Maxabeni is a powerful and confident young male leopard who allows us to follow him. Watching his sleek body move through the vegetation makes me realise just how powerful and nimble these cats are. And they’re smart, adapting and using their environment to hunt.
Justin explains that Maxabeni had become so comfortable with the safari vehicles that he had learned to use them as cover before pouncing on unsuspecting impala.
RELAX AND REFUEL
Sabi Sabi knows how to feed its guests. As soon as you wake, you’re given a selection of pastries and yoghurts, before being taken on a morning drive. While out you stop for hot drinks and rusks – a twice-baked bread, popular with South Africans – before returning to the lodge for a full breakfast.
You get a few hours to relax before lunch is served - followed shortly by afternoon tea.
At around 3.30pm you’re taken for a drive before returning to dinner – usually six courses
Be prepared to put on weight! After four days my waistline is screaming to leave, but I want to stay longer. There's nothing like going to bed with the sound of lions reverberating through the night.
And as I wave goodbye to Justin and Petro, I feel I’m leaving old friends. I drive to a hotel in the Drakensburg Mountains – a four-hour trip – but stop at Joburg along the way, the perfect place to stop for lazy lunches and curio shopping.
FINAL DESTINATION
Driving through the long, winding roads makes you realise how vast the country is and you get the chance to glimpse the lives of locals. Villages are bustling with schoolchildren who dance and wave at you.
I’m staying at Cathedral Peak Hotel, perfect to relax for a weekend with its golf course and swimming pool. It’s a splendid base for hiking, off-road biking or horse riding.
After a few days in the mountains I head to Durban for some sun and surf. The combination of centres has made for one wildly brilliantly trip.
Amazingly, it is simple old-fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online, which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for over 40 years and we believe no one does it better. Judge for yourself.
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements
Clients range from TV companies to Space agencies, investment banks to firms recruiting nurses, doctors and teachers around the world. One saves tigers, elephants and and orang-utans, another clears landmines around the world.
But they all have one thing in common. They love the unique DialAFlight approach. Read more here
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