What 4034 DialAFlight clients thought of Africa

Usual excellent service from DialAFlight, thank you. Only negative was the chaos at the airports at both ends.

Great service and amazing support network. Really appreciated the pre and post trip communication. Excellent service.

Flights worked to schedule and the only negative is that the food served on BA is awful - but not your fault

Excellent service

Thanks to Hayley and her team!

Theo's efficiency and professionalism was very impressive at every point of contact and especially when my flight was cancelled. Will recommend him and DialAFlight at every opportunity

Our Travel Manager Roray was excellent. He kept us informed of everything we needed to make our long awaited dream holiday booked way back in 2019.

Personnel all very helpful and well informed

I've dealt with Ashley Homewood for the past five years. Every flight I have booked has been backed by his personal service. Nothing is too much trouble and he's always prompt with his replies to my many questions.

My wife's flight was cancelled whilst in South Africa from Durban to Johannesburg. Michael managed to get her on another flight within hours, great service.

Everyone I spoke to was friendly and eager to give support

Excellent in all aspects. Cannot be faulted.

Always had very positive experiences with DialAFlight. Kennedy was exceptionally helpful and easy to talk to

Great service as always

Joe is brilliant at finding the best flights and his endless knowledge is baffling sometimes. For every holiday, long or short haul I don't look anywhere else. I thoroughly recommend Zanzibar if you are thinking of where to go away! Didn't even cross my mind until Joe mentioned it.

We really enjoy working with Aidan Pinder - he’s efficient with a sense of humour and always finds a way forward.

All went smoothly

Gino was incredibly helpful. Amazing customer service.

DialAFlight - and Noah in particular - were outstanding! Unfortunately TAP Air was dreadful

John Huff is great

Perfect service

Des Wing is fabulous! He has organised a few trips now for me and they all deliver.

Excellent

Recommend using London City airport, very smooth and efficient. Landed and out of the airport in 35 minutes!

Wonderful trip

Fantastic customer service as always

Wonderful personal service by Glen. Highly recommended...

Very helpful and service was excellent. Will use DialAFlight in future.

Great escape to the Cape

The city's buzzing like never before – even the penguins have a spring in their step, says Mark Palmer

When the French astronomer Abbe Louis de la Caille made it to the top of Table Mountain in 1750, he observed no fewer than 10,000 stars and was so impressed that he named a whole constellation (Mons Mensae) after this iconic slab of stone.

Today, you're likely to see almost as many tourists coming and going on the cable car or huffing and puffing on foot. But that's no excuse not to join them – because once you get there the crowds become insignificant in such an exhilarating setting.

Cable car to the top of Table Mountain

We had allocated 45 minutes to wander about on the massive plateau, but it soon became almost two hours – and still, like Moses, we were reluctant to come down from the mountain.

There's so much to do up there. You can hike, picnic, study the rock rabbits (hyraxes), admire the spiky plants that thrive with little in the way of soil, practise yoga, grow tipsy on the champagne air and even abseil down it if you dare. And, of course, you can survey the scene from every angle: oceans to the left, oceans to the right, beaches down below, cloudless skies up above, Cape Point somewhere in the distance.

I was last here 21 years ago, a few months before the first democratic elections were held – and the transformation is astonishing.

The waterfront, buzzing with shops and restaurants, is a little too California for me, but it's one of the city's great success stories. By comparison, the town centre is still sleepy during the day and has largely avoided a full chi-chi makeover. When our guide said we were off to the bus terminal not far from the impressive old City Hall building, it was a case of following on trust.

After dark, head to lively Long Street, home to the Mother City's party scene

Our reward was an introduction to a chef called David, one of several who run kitchens housed in cramped wooden shacks. Lunch here is ten times cheaper than on the waterfront and, somehow, ten times more atmospheric.

But perhaps our best meal was at trendy Test Kitchen, presided over by Luke Dale-Roberts, probably South Africa's most celebrated chef. We stayed 30 minutes out of town for our first two nights, at Steenberg Farm in Constantia, the oldest vineyard (1682).

The whole place – its lush golf course, excellent bistro (wine tastings aplenty), intimate spa, manor house and colonial-style rooms – exudes charm and calm. Cape Town is a bubble compared with the rest of the country – and locals of every creed and colour seem to know that.

I detected no smugness, no sense of entitlement. Rather, an acute awareness that this is a work in progress. And just as the physical backdrop plays such a huge part here, so too does the political backdrop.

I couldn’t find anyone with a good word to say about President Jacob Zuma. Some think he could be gone within 12 months, despite his term officially having almost four more years to run.

Visiting a country that remains on a political knife-edge is exhilarating – and I was very much struck by how Nelson Mandela still has such a powerful influence; always will. His presence is everywhere: on street names, on billboards and, crucially, within the hearts of all South Africans.

Bright future: The colourful Bo Kaap district is worth a visit

We made the pilgrimage to Robben Island, where he spent 18 of his 27 years in captivity, joining a tour led by a fellow former inmate. It could be so much more interesting than it is, but if you've never done it, you must.

Visiting the penguins at Boulders Beach in Simon's Town is a good idea, too. Then head back to the city via the False Bay villages of Kalk Bay (lunch at Harbour House was sensational and we loved the ramshackle shops), St James and Muizenburg, the latter described as the St Tropez of Cape Town, which may or may not be a compliment.

Fascinating nature: Watch the penguins interacting on Boulders Beach

The swimming is colder on the west side of the Cape, but the views better. We stayed at the fabulous Cape View Clifton, which opened two years ago and has only seven rooms, all facing the ocean, all whites and greys, with soulful art and comforts of every kind.

It's a glorious spot high above the beach, with Camps Bay round the corner. A beach house that feels more like a home than hotel. You help yourself to drinks and jot it down; guests wander about in the kitchen chatting to the cheerful staff; no one wears shoes.
The sunset on our last night was the colour of the rosé swishing about in our huge wine glasses. We drank deeply on both counts, painfully aware that the morning would bring a hangover made worse by the thought of flying home.

First published in the Mail Online - April 2016

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Wild and wonderful

On safari, Mark Palmer is bewitched by the greatest show on earth - and learns about a natural world both regal and brutal