Your calls always answered within 5 rings.
When you land in SA, you need to collect luggage, before internal flight. Coming back luggage can go straight from the internal airport, to your destination.
Both the initial service and any follow-up requirements were carried out very professionally. Thank you, Stevi.
Great efficient service. Thank you
Europecar, a nightmare on the past 2 occasions I have used. Had to wait 90 minutes to get the hire car. And then a six hour round trip to take the car back. Once again we had to wait in a queue to get the car exchanged. Poor service. Staff very unhelpful.
Thank you for assistance in booking a great holiday!
Excellent service
Roy, as usual, was the best!
A good professional job, thanks. Definitely use you again
Perfection. 5 stars
Everything you promised for our amazing trip was delivered, we will certainly be using you again. Sebastian and Freddie were extremely helpful all through the booking process. A brilliant holiday from start to finish, thank you
The booking at the Thistle Hotel at Terminal 5 was a disaster. We would have been much better to have been booked in the hotel at Terminal 4
Fantastic service - really happy with Philippa who helped us with our flights
Big thanks to Jason, we had the best time. He always goes the extra mile for us.
Excellent service
As usual the advice, recommendations, flight seats and hotels recommended by Ash were spot on.
Fantastic delivery from Darryll who undertook research, reinforced the special occasion with all the accommodation and ensured the holiday was one to remember.
Only negative was BA who could not get the bags off the plane on our return so we arrived at 5.40 but our bags arrived at 3.10pm the next day
Molly Smith arranged my trip so well. She arranged for people to meet me every step of the way and made certain I knew who I could contact in case of problems. As a 72-year-old solo woman travelling to a country that had recently seen some political unrest, I never once felt in a vulnerable position. I will have Molly on speed dial for my next big adventure!
Gareth was excellent organising our holiday and flights and kept us informed all the way. Thank you.
Virgin Atlantic flight was not good, not much leg room. Not sure I want to fly Virgin again.
Great communication, very helpful
Superb as ever. Thanks to Tristan for excellent organisation.
All flights were on time with no delays
Tristan was very helpful and clear
We were impressed with the service. Good communication service all the way. Well done and keep up the good work.
Very helpful and caring for individual travel arrangements.
Am a regular user and always receive fast and professional service
Tell BA that their on board equipment is very much sub par. The USB sockets in all the points in our row were not working. The movie options were antiquated and mostly for Indian taste and the food, although edible, was badly prepared on the flight back from Cape Town.
Bit of a hiccup with the car hire which was booked from Skukuza in the Kruger National Park, and should have been from Nelspruit. This was with Avis and was eventually sorted out. The CPT car was hired through Enterprise and I probably would not use them again.
All went to plan on a holiday with multiple locations and countries.
When the French astronomer Abbe Louis de la Caille made it to the top of Table Mountain in 1750, he observed no fewer than 10,000 stars and was so impressed that he named a whole constellation (Mons Mensae) after this iconic slab of stone.
Today, you're likely to see almost as many tourists coming and going on the cable car or huffing and puffing on foot. But that's no excuse not to join them – because once you get there the crowds become insignificant in such an exhilarating setting.
We had allocated 45 minutes to wander about on the massive plateau, but it soon became almost two hours – and still, like Moses, we were reluctant to come down from the mountain.
There's so much to do up there. You can hike, picnic, study the rock rabbits (hyraxes), admire the spiky plants that thrive with little in the way of soil, practise yoga, grow tipsy on the champagne air and even abseil down it if you dare. And, of course, you can survey the scene from every angle: oceans to the left, oceans to the right, beaches down below, cloudless skies up above, Cape Point somewhere in the distance.
I was last here 21 years ago, a few months before the first democratic elections were held – and the transformation is astonishing.
The waterfront, buzzing with shops and restaurants, is a little too California for me, but it's one of the city's great success stories. By comparison, the town centre is still sleepy during the day and has largely avoided a full chi-chi makeover. When our guide said we were off to the bus terminal not far from the impressive old City Hall building, it was a case of following on trust.
Our reward was an introduction to a chef called David, one of several who run kitchens housed in cramped wooden shacks. Lunch here is ten times cheaper than on the waterfront and, somehow, ten times more atmospheric.
But perhaps our best meal was at trendy Test Kitchen, presided over by Luke Dale-Roberts, probably South Africa's most celebrated chef. We stayed 30 minutes out of town for our first two nights, at Steenberg Farm in Constantia, the oldest vineyard (1682).
The whole place – its lush golf course, excellent bistro (wine tastings aplenty), intimate spa, manor house and colonial-style rooms – exudes charm and calm. Cape Town is a bubble compared with the rest of the country – and locals of every creed and colour seem to know that.
I detected no smugness, no sense of entitlement. Rather, an acute awareness that this is a work in progress. And just as the physical backdrop plays such a huge part here, so too does the political backdrop.
I couldn’t find anyone with a good word to say about President Jacob Zuma. Some think he could be gone within 12 months, despite his term officially having almost four more years to run.
Visiting a country that remains on a political knife-edge is exhilarating – and I was very much struck by how Nelson Mandela still has such a powerful influence; always will. His presence is everywhere: on street names, on billboards and, crucially, within the hearts of all South Africans.
We made the pilgrimage to Robben Island, where he spent 18 of his 27 years in captivity, joining a tour led by a fellow former inmate. It could be so much more interesting than it is, but if you've never done it, you must.
Visiting the penguins at Boulders Beach in Simon's Town is a good idea, too. Then head back to the city via the False Bay villages of Kalk Bay (lunch at Harbour House was sensational and we loved the ramshackle shops), St James and Muizenburg, the latter described as the St Tropez of Cape Town, which may or may not be a compliment.
The swimming is colder on the west side of the Cape, but the views better. We stayed at the fabulous Cape View Clifton, which opened two years ago and has only seven rooms, all facing the ocean, all whites and greys, with soulful art and comforts of every kind.
It's a glorious spot high above the beach, with Camps Bay round the corner. A beach house that feels more like a home than hotel. You help yourself to drinks and jot it down; guests wander about in the kitchen chatting to the cheerful staff; no one wears shoes.
The sunset on our last night was the colour of the rosé swishing about in our huge wine glasses. We drank deeply on both counts, painfully aware that the morning would bring a hangover made worse by the thought of flying home.
First published in the Mail Online - April 2016
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