Your calls always answered within 5 rings.
As always, excellent service from DialAFlight
Excellent service as usual!
All good thanks
Everything was perfect. Thank you!
Dominic was fantastic from the get go in booking our holiday. My 2 children and I had the most amazing trip to Phuket.
Usual high standards
It was a long flight. But everything worked out as promised apart from at Heathrow. But then sadly that seems to be the norm at Heathrow. It has to be the worst airport in the world
Great service as usual
Kennedy Thrower is so efficient and patient. It is a pleasure to book all my holidays with her.
Have been with you a long time now and consider myself a loyal customer. Nicky is great - very good at her job. I would not thimk there is anyone better than her
Fantastic customer service! Would highly recommend
DialAFlight are efficient, helpful and informative I wouldn't trust using anyone else now.
The team were very helpful. Darren helped us when one of our flights was changed the day before we were due to fly and Hannah looked up some options when we were considering changing our return home date. The hotels that we booked through you were lovely and the whole process of booking the flights, hotels etc. was very easy. Thank you!
We had a wonderful holiday. The accommodation was amazing. Our only observation is that the accommodation at Melia Bali was very tired and dated. We did hear from one of the hotel drivers that the hotel is due to start renovation work in Oct 2024 and the hotel will be closed for 12 months. Thank you Michelle and all the team for a wonderful experience.
Really helpful communication after an initial problem which caused some stress, however the problem was rectified once we spoke with a manager
BA was disappointing. In the news today Japan is going to start vetting tourists and will be putting in place a visa process.
Great assistance at each stop on the way!
My experience with DialAFlight was amazing. Colin Barlow helped us plan our holiday to Thailand with great recommendations and knowledge on family hotels and location, travelling with two young children. The location and facilities in the hotel he recommended were perfect. He was friendly and helpful and always contacted us when he said he would. There was a flight delay which would cause an issue connecting with our second flight back to the UK. We called Colin out of hours and received updates from him and it was sorted out. Delighted with this first class service. We will definitely use again
Itinerary, travel and hotels worked well for us. Happy with the value and level of service. Chris, our travel manager did a great job.
Bruce Hanes really helpful
Remind clients Premium economy on Air China only means more legroom! The seats are the same, very uncomfortable and the 2 meals are exactly the same as each other. They give you half a paper cup of very indifferent wine after the meal and an occasional weak fruit juice! The Holiday Inn had difficulty finding our booking on both occasions. The staff, as elsewhere, were very young and inexperienced. Breakfast indifferent. Rooms clean, comfortable but some issues with plumbing even in a suite.
Very good service
Efficient customer service, very professional, thank you very much!
Totally loved our trip and it was great knowing we had Rupert and Ethan there for support while we were away.
Helpful throughout. Thanks.
I’ve booked long distance trip for 2/3 years with Dylan who’s been excellent with sorting my trips
Great to have you available to speak to when we faced a minor crisis! Many thanks.
Really happy with everything from the price, to sales and after support. Would definitely recommend
I don't know if the airline suggested the itinerary, but on both outbound and inbound my first flight was late arriving and I missed the second flight. On the way out the second flight did not involve a long wait but on the inbound journey I had an 11 hour wait at Changi airport, granted that Changi must be the best place for a long transit. If I could have had an earlier KL-Singapore flight there I would not have missed the London flight.
Elliot was great and I would definitely use him again
1. Mix it up
Safaris work well with kids of all ages, but (especially without a smartphone or a tablet) they can get bored rather quickly these days. So vary up your trip with walks, kids’ activities and even horse rides in between game drives to keep each day feeling new. Poo tracking tends to be a popular choice with the little ones too.
2. Hit the beach
Mix things up even more by adding on a beach trip to your safari for the perfect accompaniment to what can be a busy schedule. Completely unwind and forget about itineraries for a few days to round off your trip somewhere kids can play and parents can relax.
3. Don’t be afraid to pay a little extra
We all like to save money where possible, but some areas of a safari experience are really worth paying that little bit more for. Your guides and vehicles for example, will make or break the highlight of your holiday and a private vehicle will ensure a more comfortable ride along the way.
4. Choose your accommodation wisely
There are many factors that come into play when choosing your camp or lodge, few more important than how suitable they are for kids. For instance, different camps offer different levels of discount for kids, making some of the seemingly more expensive camps actually cheaper for families. It’s also worth considering if you would require a larger family tent, or if you’d prefer a few separate ones.
5. There’s more to it than the Big Five
Plenty of safari-goers end up obsessing over lions and leopards, when there’s so much to enjoy and to learn too! Your guide can point out smaller creatures, plants and insects that can be just as interesting for kids and will help to stave off boredom whilst searching for more elusive animals.
6. Be prepared
There’s little worse than getting up early and setting off at the perfect time of day to be interrupted or to realise you’ve left something at the lodge. So make sure you bring your binoculars (plural – for easier sharing!) and your guide books to tick off what you’ve seen to keep everyone happy. And please make sure everyone’s been to the loo before you leave!
First published in October 2018
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