Your calls always answered within 5 rings.
Great support and assistance when needed
KLM were the airline recommended and they were first class. Thank you DialAFlight. Yet again you are just a phone call away from a great holiday
Flights all went to plan as usual - many thanks to Julie and her team
Due to illness we needed an amendment to hotel accommodation and Aiden sorted it very quickly making our lives easier.
Excellent service as usual!
I wish I had read the details of the flight beforehand with the stopovers and If you knew that Ethiopian planes in Africa don’t have screens in the seat as a 6 hour flight is painful with nothing to watch. Also the food was poor, not your fault just feedback for you as I will never use Ethiopian again if I have a choice.
Vegetarian food on Ethiopian Airlines is not very good, especially for Business Class. I was very pleased with DialAFlight.
All worked well and communication was first rate as ever
When you land in SA, you need to collect luggage, before internal flight. Coming back luggage can go straight from the internal airport, to your destination.
Both the initial service and any follow-up requirements were carried out very professionally. Thank you, Stevi.
Great efficient service. Thank you
Only disappointment was the car from Avis, a VW Polo. The car was badly marked and the tyre tread dangerously low.
Europecar, a nightmare on the past 2 occasions I have used. Had to wait 90 minutes to get the hire car. And then a six hour round trip to take the car back. Once again we had to wait in a queue to get the car exchanged. Poor service. Staff very unhelpful.
Thank you for assistance in booking a great holiday!
Virgin was not good. I was given a glass of wine but it was poor quality.
Excellent service
Roy, as usual, was the best!
A good professional job, thanks. Definitely use you again
Perfection. 5 stars
Everything you promised for our amazing trip was delivered, we will certainly be using you again. Sebastian and Freddie were extremely helpful all through the booking process. A brilliant holiday from start to finish, thank you
The booking at the Thistle Hotel at Terminal 5 was a disaster. We would have been much better to have been booked in the hotel at Terminal 4
Fantastic service - really happy with Philippa who helped us with our flights
Big thanks to Jason, we had the best time. He always goes the extra mile for us.
Excellent service
As usual the advice, recommendations, flight seats and hotels recommended by Ash were spot on.
Fantastic delivery from Darryll who undertook research, reinforced the special occasion with all the accommodation and ensured the holiday was one to remember.
Only negative was BA who could not get the bags off the plane on our return so we arrived at 5.40 but our bags arrived at 3.10pm the next day
Molly Smith arranged my trip so well. She arranged for people to meet me every step of the way and made certain I knew who I could contact in case of problems. As a 72-year-old solo woman travelling to a country that had recently seen some political unrest, I never once felt in a vulnerable position. I will have Molly on speed dial for my next big adventure!
Gareth was excellent organising our holiday and flights and kept us informed all the way. Thank you.
Virgin Atlantic flight was not good, not much leg room. Not sure I want to fly Virgin again.
A thrilling safari in the heart of Africa is on the must-do list for many, an essential element being to tick off the Big Five - lion, leopard, buffalo, rhinoceros and elephant. Grab your binoculars and let our experts guide you to the ultimate safari holiday…
Lion : South Africa
The Shamwari Game Reserve, in the Eastern Cape of South Africa, works with the Born Free Foundation and maintains Big Cat Rescue and Education Centres. It’s the mission of Born Free, founded by actress and conservationist Virginia McKenna and late husband Bill Travers, to ‘Keep Wildlife in the Wild’.
Both Shamwari and Born Free protect big cats and many other species and have rescued animals from all over the world. On Shamwari's morning and evening game drives you'll see lions and the rest of the Big Five.
Accommodation is in a choice of individually styled luxury lodges, in glorious settings giving the opportunity to interact with nature in its purest form.
Leopard : Namibia
The Okonjima Nature Reserve, is halfway between the capital Windhoek and renowned Etosha National Park.
As they're nocturnal and well-camouflaged, leopards are the most elusive of the Big Five and you need an expert guide. At the family-run Okonjima, home of conservation charity The AfriCat Foundation, small groups go in rough-terrain vehicles and stay out for as long as it takes to snap your prey.
Staff use radios to share sightings. What looks like a patch of bare scrub can hide a gloriously languid leopard.
Accommodation is in luxury villas with vast picture windows. Guests can sponsor a leopard and receive updates once home.
Rhino : Botswana
Moremi Game Reserve is on the eastern side of the Okavango Delta, where black and white rhinoceros have been introduced under the Botswana Rhino Reintroduction Project. It has seen a zero-tolerance anti-poaching policy result in rhino once again inhabiting areas where they had been virtually extinct.
As well as the Big Five, on Moremi game drives you'll see a wealth of bird species by the lagoons, including the African Fish Eagle, Pel’s Fishing Owl, Crested Crane, Lilac-breasted Roller, Hammer-kop, Ostrich and Sacred Ibis.
Luxurious accommodation is in Belmond Khwai River Lodge, idyllically set at the forest edge with views over the floodplains.
Elephant : Kenya
Samburu Intrepids Lodge is a lush oasis on the banks of the great Uaso Nyiro River in Samburu Game Reserve. Elephants love to play in the water and guests have a front-row seat from their room - with several impromptu shows a day.
The tented luxury camp is at the edge of a forest and cooled by the river breeze. It sits on raised decks overlooking the river, where crocodiles also often lounge by the bank. The jagged peak of distant Mount Kenya is in the background.
On Samburu game drives you'll see the other members of the Big Five.
Buffalo : Kenya
The Porini Mara camp is in the Serengeti-Mara wilderness. Dubbed 'the widow-makers', buffaloes are probably the most deadly of the Big Five and reportedly kill 200 people a year.
Guides explain what to do if a buffalo charges: lie flat, face-down, so they can't gore and toss you on their horns. The ones we found were too busy rutting and sparring to charge. But the sense of danger makes it feel all the more real.
Accommodation is in tents, all with hot showers, flushing loos, comfortable beds and living areas with sofas.
Fine-tuning your trip
All of these wonderful safari options are just a starting point for your African holiday adventure, why not add on hotels before and after a safari or include any additional tours or excursions.
The Africa Bush offers many awe inspiring experiences, it is not all about the Big Five. Some reserves are expanding 'walking safaris', where you get close to nature on foot, such as on a mountain gorilla trek.
The great migration, the annual journey of two million wildebeest from the plains of the Serengeti to the grasslands of the Masai Mara, is an astonishing sight.
And a safari/beach combination is possible, for example, in Kenya or South Africa.
First published in the Mail on Sunday - February 2019
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