Your calls always answered within 5 rings.
I have recommended John Huff to several friends and relations
Thank you for excellent service. However I will take Vernon's advice and fly business class next time!
Another fabulous safari organised by Stacey. She really is an African expert!
First class service from start to finish.
Reece went above and beyond and everything went like clockwork - this is why we use DialAFlight for exceptional service.
The Tamadot gave us a fabulous upgrade for my 60th birthday, thank you for mentioning. Reid Marshall did a great job.
Service was great. We will definitely use again
I have recommended twopeople who have recently booked flights with you. Keep up the good service.
The itinerary and arrangements were fabulous and completely stress free. A big shout out to Russell Harrison for all the support and information to ensure we had an amazing holiday.
I never use anyone other than DialAFlight. I have used you for years and will continue to recommend you to family and friends.
Many thanks to Eric and his team - another fantastic trip with DialAFlight
We have worked with Matt Power for many years and he has seen us through many issues that have cropped up with his knowledge and experience.
Not impressed with BA service on return journey
Always friendly and efficient.
Everything went to plan. Thank you.
The whole process and attention to detail was perfect. And when Air France lost the luggage you stepped up yet again. Next booking coming shortly
Might be an idea to extend the transit time between flights.
Great recommendation for hotel
Have passed your details to friends
Once again DialAFlight exceeded expectations. They arranged a complete 22 day itinerary to South Africa involving 8 flights, 2 lots of car hire and 3 airlines. On top of this they arranged wheelchair assistance. Outstanding work Dexter Tashin and his team
All good, thanks
What an exceptional service. I have shared my experience and promoted your brand to everyone I know because of my personal experience! Outstanding!
Absolutely fantastic service
Sorting out problems with ease. Great service
Keep up the good work
I was surprised that the outgoing plane was not the Dreamliner but a Boeing 300. The delay of almost 3 hours on the return flight from Nairobi was irritating but not your fault.
Very attentive and a great service
There was a delay of one hour in Amsterdam but that had nothing to do with yourselves.
Darren always provides accurate advice and perfect itineraries; much appreciated
A really good value shortish break to warmer climes. Curtis responded as usual with clear knowledge of Hammamet once I mentioned Tunisia. Superb hotel, good private transfers and front row extra legroom seats on Easyjet.
I'm a travel company's worst nightmare.I want adventure, but not scary, I want total luxury but not in-your-face formality...and a beach, but a Robinson Crusoe one. And I want gourmet food and a world-class spa. The suggestion was an African safari followed by a relaxing island retreat in the Seychelles.
As a little girl, I'd always dreamed of going to Africa. My mother would say it was a consequence of watching Born Free and endless episodes of Daktari. I imagined I was Paula Tracy decked out in appropriate safari gear, riding high on the back of Clarence The Cross-Eyed Lion - accompanied by Judy the adorable chimpanzee.
So I embarked on my first true experience of Africa: Botswana and the Okavango Delta, an area that covers 3.2-million acres when in full flood. A lush, green sparkling jewel made up of permanent and semi-permanent channels, lagoons, islands and floodplains.
We flew to Johannesburg, then took a two-hour flight to Maun in Botswana and from there a ten-minute light aircraft transfer to the middle of the Delta.
Our guide Martin met me and my husband Brian and whisked us off to our home for the next three days. Sanctuary Baines' Camp has five bedrooms, on stilts and connected to the communal dining area by swing bridges. It has a swimming pool, although the day I wanted to use it a rather large elephant was hogging it and I wasn't about to argue.
The evenings were spent exchanging stories of the day's animal encounters, followed by early nights. The luxurious suites, with terraces, had all mod cons, including a watercolour painting kit for those of an artistic bent. A family of huge, fluffy bats was nesting right outside the bathroom window.
The game drives took place early morning and late afternoon. We were thrilled with the show of wildlife. Large, lazy lions snoozing after a big kill, giraffes, wildebeest and impalas.
We spent one early morning following the tracks of a leopard and cub. Martin was persistent and, after two hours, we came across the pair running away from a family of baboons. We followed the pair for about three miles until mum and her cub climbed a large tree and allowed us to sit 14ft away and watch their daily rituals.
I spent an afternoon on a mokoro, a traditional dug-out canoe, drifting on the crystal-clear waters, with the only sounds the breezes in the reeds, exotic birdsong and frogs.
One day was spent walking with three beautiful, majestic elephants.
They belong to Doug and Sandi Groves, who dedicated their lives to caring for them after they were orphaned by culling operations years ago. The elephants now act as ambassadors for their wild counterparts and in 1999 the Living With Elephants Foundation was launched, dedicated to relieving conflict between the African elephant and human populations in Botswana.
To become personally acquainted, observe and interact with these silent beauties was one of the most joyous experiences of my life.
On our final evening our bed was wheeled on to the terrace for a night under the stars - to be woken by the wonderful sound of a hippo grunting and munching happily, 5ft beneath my bed.
Next, we headed east for the Seychelles.
Arriving by light aircraft on the island of Desroches was like the opening sequence of Fantasy Island. Desroches is a three-mile long castaway island, with immaculate beaches, azure waters and coral reefs. It offers exquisite gourmet food, luxurious surroundings and a compulsory instruction to lie back and kick off your shoes. Even the general manager hasn't had a pair of shoes on for two years. I revelled in dining on fresh sashimi, seafood and fine wine while in bare feet.
Days were spent cycling around the island, visiting the giant tortoises to give them a daily scratch under the chin, kayaking and snorkelling on a beautiful reef.
The sea is teeming. There was a kaleidoscope of fish, lemon and reef sharks, graceful stingrays winging their way past you and - the ultimate joy - swimming alongside an enormous hawksbill turtle.
After six nights we moved on to the Banyan Tree on the island of Mahe.
Calm waters were exchanged for huge, thundering white horses on a beautiful beach, Intendance Bay, famed for its incredible granite rock formations.
The colonial-style Banyan Tree winds up the hillside, and all suites have private pools, Jacuzzis and spectacular views.
Getting around was fun. The resort was steep, so served by golf buggies.
Every night I was treated to a wonderful show while indulging in a sunset massage on our terrace: the sight of huge bats riding the thermals above, swooping for insects.
Although each place was different, they all have one thing in common, conservation. Ethical tourism at its best.
First published in the Daily Mail - October 2015
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