I always book though DialAFlight. Bobby is very good
Excellent service from my very first phone call to George up until our flight. Have recommended at least two other people who have now booked with you
Once again Raj and team excelled. Unable to fault DialAFlight from start to finish.
All great as expected
From leaving Heathrow to arriving in JNB and collecting our car hire it was smooth and excellent. No issues at all. Would highly recommend DialAFlight to all.
Thank you to Les and his team for their care and attention ensuring all went perfectly with our flight.
Fantastic service
Liked the fact that you got me a seat in the back row next to a window
Nicholas Brew was fantastic, made our holiday totally stress free
We still don’t know why we go through security twice at Addis? Is it just that it applies to people with special assistance like me. It would be helpful to know so that we can reassess our plans at Addis. Other than a delay at Geneva because the Swiss lost a passenger everything went well.
As usual all went smoothly
Roger Smith was excellent - from the initial contact through to getting everything booked and sorted re our flights to South Africa. And have already booked further flights via him.
Nice to be able to talk to someone about requirements and options
As usual Joey and team were excellent and highly recommended
Nicky Degun is definitely the most helpful agent that we have ever worked with. Thank you so much Nicky. We’ll definitely use your services again.
The holiday went without fault - good flights much better than BA. The only annoying thing was the hotel which was supposed to be next to the airport was £20 each way. Other than that it was a great holiday.
I flew on Qatar for the first time and the experience was great.
Teddy has always been so helpful and your company in our opinion is the best .
Very attentive, helpful and efficient. Your service was impeccable, thank you
First class service and comms - will definitely use again
First Class as always
DialAFlight did deliver but accommodation at one stop was poor and would not recommend
The holiday could not have been better. Saf did an amazing job, both initially in creating the trip I wanted, and thereafter in advice and checking everything was OK. If I could have made it a 6 out of 5 I would have!
Liam was exceptional with his assistance in arranging this trip - everything was smooth. Thank you so much - you have a great team - knowledgeable and supportive. En pointe for meeting our requirements.
Amazing holiday. Your service was great all the way
Great service from Stan Castle.
Great customer service
Christopher Briggs is always amazingly helpful.
Thank you Chris for all your help. All went smoothly - apart from the stomach upset Angela thinks she got from the meal she ate in the lounge at Terminal 5
Our flight from Nelspruit to Jo burg was delayed so we nearly missed our flight to Heathrow. Maybe we should have had an earlier flight, if we hadn’t checked our luggage through to Heathrow we would have definitely missed the flight. But all in all it worked and thank you.
I'm a travel company's worst nightmare.I want adventure, but not scary, I want total luxury but not in-your-face formality...and a beach, but a Robinson Crusoe one. And I want gourmet food and a world-class spa. The suggestion was an African safari followed by a relaxing island retreat in the Seychelles.
As a little girl, I'd always dreamed of going to Africa. My mother would say it was a consequence of watching Born Free and endless episodes of Daktari. I imagined I was Paula Tracy decked out in appropriate safari gear, riding high on the back of Clarence The Cross-Eyed Lion - accompanied by Judy the adorable chimpanzee.
So I embarked on my first true experience of Africa: Botswana and the Okavango Delta, an area that covers 3.2-million acres when in full flood. A lush, green sparkling jewel made up of permanent and semi-permanent channels, lagoons, islands and floodplains.
We flew to Johannesburg, then took a two-hour flight to Maun in Botswana and from there a ten-minute light aircraft transfer to the middle of the Delta.
Our guide Martin met me and my husband Brian and whisked us off to our home for the next three days. Sanctuary Baines' Camp has five bedrooms, on stilts and connected to the communal dining area by swing bridges. It has a swimming pool, although the day I wanted to use it a rather large elephant was hogging it and I wasn't about to argue.
The evenings were spent exchanging stories of the day's animal encounters, followed by early nights. The luxurious suites, with terraces, had all mod cons, including a watercolour painting kit for those of an artistic bent. A family of huge, fluffy bats was nesting right outside the bathroom window.
The game drives took place early morning and late afternoon. We were thrilled with the show of wildlife. Large, lazy lions snoozing after a big kill, giraffes, wildebeest and impalas.
We spent one early morning following the tracks of a leopard and cub. Martin was persistent and, after two hours, we came across the pair running away from a family of baboons. We followed the pair for about three miles until mum and her cub climbed a large tree and allowed us to sit 14ft away and watch their daily rituals.
I spent an afternoon on a mokoro, a traditional dug-out canoe, drifting on the crystal-clear waters, with the only sounds the breezes in the reeds, exotic birdsong and frogs.
One day was spent walking with three beautiful, majestic elephants.
They belong to Doug and Sandi Groves, who dedicated their lives to caring for them after they were orphaned by culling operations years ago. The elephants now act as ambassadors for their wild counterparts and in 1999 the Living With Elephants Foundation was launched, dedicated to relieving conflict between the African elephant and human populations in Botswana.
To become personally acquainted, observe and interact with these silent beauties was one of the most joyous experiences of my life.
On our final evening our bed was wheeled on to the terrace for a night under the stars - to be woken by the wonderful sound of a hippo grunting and munching happily, 5ft beneath my bed.
Next, we headed east for the Seychelles.
Arriving by light aircraft on the island of Desroches was like the opening sequence of Fantasy Island. Desroches is a three-mile long castaway island, with immaculate beaches, azure waters and coral reefs. It offers exquisite gourmet food, luxurious surroundings and a compulsory instruction to lie back and kick off your shoes. Even the general manager hasn't had a pair of shoes on for two years. I revelled in dining on fresh sashimi, seafood and fine wine while in bare feet.
Days were spent cycling around the island, visiting the giant tortoises to give them a daily scratch under the chin, kayaking and snorkelling on a beautiful reef.
The sea is teeming. There was a kaleidoscope of fish, lemon and reef sharks, graceful stingrays winging their way past you and - the ultimate joy - swimming alongside an enormous hawksbill turtle.
After six nights we moved on to the Banyan Tree on the island of Mahe.
Calm waters were exchanged for huge, thundering white horses on a beautiful beach, Intendance Bay, famed for its incredible granite rock formations.
The colonial-style Banyan Tree winds up the hillside, and all suites have private pools, Jacuzzis and spectacular views.
Getting around was fun. The resort was steep, so served by golf buggies.
Every night I was treated to a wonderful show while indulging in a sunset massage on our terrace: the sight of huge bats riding the thermals above, swooping for insects.
Although each place was different, they all have one thing in common, conservation. Ethical tourism at its best.
First published in the Daily Mail - October 2015
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