Your calls always answered within 5 rings.
Really surprised Shelley gave us a heads up with respect to the underground strikes in London. Appreciated that and looking forward to the next booking.
Always great service from Helen. Efficient, good communication and love the app too!
All good. 5 stars
I have been using DialAFlight for all my travel needs, business and pleasure, for over 10 years... and I travel a lot. I will not use anyone else.
All very good other than we were unable to check in for any of the flights using the DialAFlight app
My travel agent Ryan is amazing. Knows my preferences and is always responsive
The assistance booked was great until returning to Heathrow Terminal 4 when for no apparent reason my elderly friend having been taken by wheelchair from the plane and then left to make her own way to the baggage hall, collect her luggage and push this through arrivals where we met her.
Nicole and her team always go the extra mile to ensure a stress free journey. Can highly recommend them.
As always. You have never let me down!
Every part of the journey went perfectly .
Excellent!
Very helpful professionals, have time to listen and answer queries promptly. Always remind me when my date to travel is close, phones answered very quickly so you are not waiting on the phone for hours. Hence I have been a customer for decades
All connections coordinated well, including flights to and from Livingstone. Thank you once again.
Thank you! Five stars
Excellent service, always quick to respond to queries, made booking the flights very easy. Would definitely use again
Everything went well.
I had the wheelchair service all the way through which made my travel very comfortable and that's the reason I will always book my travels with you.
Excellent service. Will always recommend you to family and friends.
Phone calls aways answered promptly as promised. Stevi and Fergus gave an excellent service and we are extremely grateful for their help in making our travel arrangements perfect.
Reece is always very responsive and works hard on our behalf.
Great service - thanks
Bradley was great once again.
Stacey does it every time! We have booked all of our big holidays through her and she never fails to design and organise an amazing break. This time she exceeded all expectations and every tiny detail was covered. Her expert knowledge about safaris made our holiday a truly magical experience, and every person on our trip (7) agreed it was the best holiday we have ever been on.
Everything went just as it should!
Absolutely delighted with all the arrangements. DialAFlight have always provided excellent service at a competitive price and Samuel in particular has been superb
All went very smoothly
We had a brilliant trip - thank you so much!
Excellent service from start to finish. Special shout out to Travis
Such a great travel manager - would recommend highly. Thanks Teddy.
Efficient service and good follow up prior to our trip.
I'm a travel company's worst nightmare.I want adventure, but not scary, I want total luxury but not in-your-face formality...and a beach, but a Robinson Crusoe one. And I want gourmet food and a world-class spa. The suggestion was an African safari followed by a relaxing island retreat in the Seychelles.
As a little girl, I'd always dreamed of going to Africa. My mother would say it was a consequence of watching Born Free and endless episodes of Daktari. I imagined I was Paula Tracy decked out in appropriate safari gear, riding high on the back of Clarence The Cross-Eyed Lion - accompanied by Judy the adorable chimpanzee.
So I embarked on my first true experience of Africa: Botswana and the Okavango Delta, an area that covers 3.2-million acres when in full flood. A lush, green sparkling jewel made up of permanent and semi-permanent channels, lagoons, islands and floodplains.
We flew to Johannesburg, then took a two-hour flight to Maun in Botswana and from there a ten-minute light aircraft transfer to the middle of the Delta.
Our guide Martin met me and my husband Brian and whisked us off to our home for the next three days. Sanctuary Baines' Camp has five bedrooms, on stilts and connected to the communal dining area by swing bridges. It has a swimming pool, although the day I wanted to use it a rather large elephant was hogging it and I wasn't about to argue.
The evenings were spent exchanging stories of the day's animal encounters, followed by early nights. The luxurious suites, with terraces, had all mod cons, including a watercolour painting kit for those of an artistic bent. A family of huge, fluffy bats was nesting right outside the bathroom window.
The game drives took place early morning and late afternoon. We were thrilled with the show of wildlife. Large, lazy lions snoozing after a big kill, giraffes, wildebeest and impalas.
We spent one early morning following the tracks of a leopard and cub. Martin was persistent and, after two hours, we came across the pair running away from a family of baboons. We followed the pair for about three miles until mum and her cub climbed a large tree and allowed us to sit 14ft away and watch their daily rituals.
I spent an afternoon on a mokoro, a traditional dug-out canoe, drifting on the crystal-clear waters, with the only sounds the breezes in the reeds, exotic birdsong and frogs.
One day was spent walking with three beautiful, majestic elephants.
They belong to Doug and Sandi Groves, who dedicated their lives to caring for them after they were orphaned by culling operations years ago. The elephants now act as ambassadors for their wild counterparts and in 1999 the Living With Elephants Foundation was launched, dedicated to relieving conflict between the African elephant and human populations in Botswana.
To become personally acquainted, observe and interact with these silent beauties was one of the most joyous experiences of my life.
On our final evening our bed was wheeled on to the terrace for a night under the stars - to be woken by the wonderful sound of a hippo grunting and munching happily, 5ft beneath my bed.
Next, we headed east for the Seychelles.
Arriving by light aircraft on the island of Desroches was like the opening sequence of Fantasy Island. Desroches is a three-mile long castaway island, with immaculate beaches, azure waters and coral reefs. It offers exquisite gourmet food, luxurious surroundings and a compulsory instruction to lie back and kick off your shoes. Even the general manager hasn't had a pair of shoes on for two years. I revelled in dining on fresh sashimi, seafood and fine wine while in bare feet.
Days were spent cycling around the island, visiting the giant tortoises to give them a daily scratch under the chin, kayaking and snorkelling on a beautiful reef.
The sea is teeming. There was a kaleidoscope of fish, lemon and reef sharks, graceful stingrays winging their way past you and - the ultimate joy - swimming alongside an enormous hawksbill turtle.
After six nights we moved on to the Banyan Tree on the island of Mahe.
Calm waters were exchanged for huge, thundering white horses on a beautiful beach, Intendance Bay, famed for its incredible granite rock formations.
The colonial-style Banyan Tree winds up the hillside, and all suites have private pools, Jacuzzis and spectacular views.
Getting around was fun. The resort was steep, so served by golf buggies.
Every night I was treated to a wonderful show while indulging in a sunset massage on our terrace: the sight of huge bats riding the thermals above, swooping for insects.
Although each place was different, they all have one thing in common, conservation. Ethical tourism at its best.
First published in the Daily Mail - October 2015
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