A pleasure to deal with
As usual DialAFlight did exactly what it says on the tin.
Trevor and his team were amazing. Got me cheaper flights than Skyscanner and a quicker route. Takes the risk out of making mistakes booking. Will be using these guys from now on.
Tony always comes up trumps and our holidays have never disappointed
Everything went according to plan especially arriving back to terminal 5 Heathrow and connecting at same terminal
I contacted Lily to discuss our honeymoon after a recommendation . We had quotes from other providers but Lily managed to find us a more favourable holiday at a similar if not slightly better price. She sorted all our transfers, flights and hotels and everything went amazingly well. We had the best time and I would highly recommend
Especially appreciate being able to speedily contact "my" agent by phone.
Due to family issues, we had to change our homebound flight. Calvin was excellent in getting this done quickly and sympathetically, also going the extra mile by doing our seat reservations. An excellent service.
Friendly and efficient service.
Excellent customer service from Jackson, he is a real asset
Jacob was especially helpful in planning our flights
Keep up the good work.
Good to be able to say everything went according to plan - smooth and no hitches
Keep up the good work.
Next time, I'll try to have less time between flights. Two long waits at Frankfurt and Joburg made it a very tedious journey. In future I'll ask for alternatives.
Great service from Darryll who recommended a fantastic hotel and sorted out our transfers.
Magnificent. Best thing that I have done in my whole life
Nothing was too much trouble and we were kept up to date at all times. Service was prompt and accurate
Superb service as always. Many thanks to Ian and team
Scott and his team at DialAFlight delivered once again.
The DialAFlight team are awesome, amazing staff who are so helpful and nothing is ever too much to ask.
I appreciate your reliability in sorting my travel needs and am pleased to recommend you to others.
It would have been helpful to be told that we needed paper boarding cards at Marrakesh airport- we had a last minute panic but managed to sort it
All good. Impressed with BA
Super and efficient service right from the start. Would 100 % recommend.
Very helpful staff, would have no hesitation in using them again
So helpful, so considerate
Excellent service. First time using your company. I’ve already made one recommendation. Well done!
So helpful, will always use them from now!
Our guide was enthusiastic to show us Marrakech's historic sites.
At first, he did so, starting with a visit to the glorious Ali Ben Youssef Madrasa, known for its Islamic art of calligraphy and decoration. But soon, all pretence at sightseeing was cast aside as he led his clients from one friend's shop to another's.
EMBRACING THE BUZZ
This was our first lesson for enjoying Marrakech. It is a maelstrom of market forces and everyone wants a piece of the tourist action. That's what gives it a vitality like nowhere else on earth - and the trick is to embrace all this hustle and bustle and enjoy the experience.
Scooters buzz pedestrians, pedestrians shout back; the muezzin calls the faithful to prayer; street food vendors press their offerings on the hungry.
From all directions, crowds funnel into the passageways of the souks, selling every sort of trinket, carpet, basket, clothes, leather work, spices and metalwork as their shopkeepers stand by, ever vigilant for a new customer. Westfield it isn't.
A PLACE TO RELAX
And here is the second lesson. You need a lovely hotel as a relaxing retreat from the excitement of the city. Ours was initially not easy to find. On arrival, we drove through the rose-red city walls and slowed to a crawl. We were in the medina – the heart of old Marrakech.
Where was our hotel? Suddenly, out of the hubbub, a khaki-uniformed doorman appeared and ushered us down a narrow passageway, though a carved wooden door and into the cool of La Sultana Marrakech.
Only three-and-a-half hours earlier, we'd been in London. Now, we were enjoying a welcoming glass of almond milk on the hotel's roof garden, looking out in one direction to the peaks of the Atlas Mountains and in another to the minarets of the old city.
Below us were the 17th century tombs of the city's one-time ruling family and, on a nearby telegraph pole, a couple of storks nested in the sun.
Soon, we left the tranquillity of the hotel to attempt some bartering in the souk.
LEARNING TO BARTER
Despite my wife's best efforts, we never really picked up the art of bargaining. We found it a tricky sport. Instead, we went to a fixed-price supermarket and emerged with an assortment of slippers, lamps, baskets and plates.
Then we headed for Jemaa el-Fnaa, the largest square in Africa and certainly one of the most extraordinary public spaces in the world.
By the end of the weekend, we had seen most of the sights Marrakech has to offer, including Yves St Laurent's Majorelle Garden, which houses an enormous collection of cacti.
MIXING OLD AND NEW
So we decided to take a last look at the city with a horse and carriage. Our hotel doorman explained to the driver that we wanted a one-hour tour, combining something of the old city with a glimpse of the new.
This provided an opportunity for a third lesson. Instructions to the driver of a horse and carriage in Marrakech need to be extremely specific. An hour after we'd left the hotel he was keen to drop us at the already visited Majorelle Garden, where he stopped his barouche.
After we persuaded him to drive on our one-hour tour became two hours, as we meandered through the suburbs and even took in the city's ring road. But as least we saw more of Marrakech than we had bargained for!
We knew by now that the required mantra in Marrakech is 'go with it'. And have fun while you're doing it.
In La Sultana the mood was wonderfully relaxed - and it seemed the right time to join a cookery class.
COOKING LIKE A LOCAL
We were taught how to make the Moroccan speciality, tagine - a slow-cooked stew featuring spices, nuts and dried fruits. It takes its name from the earthenware pot in which it's cooked.
We thoroughly learned the lesson that Marrakech is so gloriously in your face that the perfect plan is to revel in the chaos - and stay somewhere that's perfect to simply switch off.
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