Many thanks foe the just concluded holidays to Zimbabwe & South Africa. We wouldn't have done it without Isaac and your team.
I've been a loyal customer for some time and the service I have received from Luke is exceptional. My cousin who booked recently on my recommendation was amazed with the level of professionalism combined with efficiency so Luke you've won another loyal customer. Several more are on the way!
Well informed pre-travel expectations were well explained otherwise it would have been a nightmare to be turned back at the airport for failure to complete all forms
Complaints and querries well covered
Samuel has yet again made my holidays stress free - he communicated well, kept me informed and answered any questions. It's because of his honesty, reliability and professionalism that I book with you.
We can’t thank you enough for the excellence of your service, your availability, willingness to check out possible changes due to Covid and overall professional high level of efficiency. The way staff cover for each other is brilliant.
I like the way you communicate with me all the way
It was tricky working my flights around covid and Aidan was so helpful.
The hotel, which was my choice, was the worst. Just a heads up for future client bookings
William is awesome.
Excellent service and help as usual. Will definitely recommend.
Thank you for your amazing service Jordan over many years. Your patience has to be recognised. I was so worried about flying but you put my mind at ease. It was good that I travelled to South Africa - with all the unrest at the moment.
I would not have managed without Roy and thank him very much for all he did to get me there and back!
Isla and her team are amazing. I recommend them to everyone. Thanks again for such a professional service
Thank you once again Isaac. Everything went very well and as usual your care was appreciated.
Very friendly and efficient. Helped with a change of date and gave loads of additional information. Can’t thank them enough
Good customer service
Excellent service was specific to my travel manager.
DialAFlight have changed our return flights three times most helpfully and efficiently. They have been extremely responsible to the extent of contacting a family member for us. Absolutely exemplary.100%.
Brilliant service! Everyone I dealt with was helpful, friendly and pleasant. Amy was so amazing I’ve already recommended her. Thank you for making travelling in uncertain times so pleasant.
I like the service you gave us
Gary was very helpful and kept me up to date with my travel changes and Covid rules when returning to UK. Very pleased and impressed with general performance.
In difficult circumstances the professionalism of Alistair and his team was exemplary. I would advise anyone to book with yourselves as quite clearly booking direct would have been a nightmare. Great communication and politeness from all of you and thank you again for getting us home.
Super efficient, friendly service. Seamless despite last minute changes due to Covid tests and visa hold ups. Awesome, highly recommended
DialAFlight was there to support me when my airline wanted me to buy another ticket when they should reschedule my flight due to my toothache.
They are professional and always very helpful and they keep updating the travel if there are any changes. Looking forward to booking my holiday
Thank you so much to Max and team on looking after me during my travels and bringing me home safely with out a single hiccup. You are the best
I am so happy to be back and I appreciate all the effort by your staff, Sean in particular. I received all the information about the cancellation of flights on time and my flight back was excellent. Thank you ever so much and keep it up.
Ryan was excellent - always delivers and will look to rebook with him again
Our guide was enthusiastic to show us Marrakech's historic sites.
At first, he did so, starting with a visit to the glorious Ali Ben Youssef Madrasa, known for its Islamic art of calligraphy and decoration. But soon, all pretence at sightseeing was cast aside as he led his clients from one friend's shop to another's.
EMBRACING THE BUZZ
This was our first lesson for enjoying Marrakech. It is a maelstrom of market forces and everyone wants a piece of the tourist action. That's what gives it a vitality like nowhere else on earth - and the trick is to embrace all this hustle and bustle and enjoy the experience.
Scooters buzz pedestrians, pedestrians shout back; the muezzin calls the faithful to prayer; street food vendors press their offerings on the hungry.
From all directions, crowds funnel into the passageways of the souks, selling every sort of trinket, carpet, basket, clothes, leather work, spices and metalwork as their shopkeepers stand by, ever vigilant for a new customer. Westfield it isn't.
A PLACE TO RELAX
And here is the second lesson. You need a lovely hotel as a relaxing retreat from the excitement of the city. Ours was initially not easy to find. On arrival, we drove through the rose-red city walls and slowed to a crawl. We were in the medina – the heart of old Marrakech.
Where was our hotel? Suddenly, out of the hubbub, a khaki-uniformed doorman appeared and ushered us down a narrow passageway, though a carved wooden door and into the cool of La Sultana Marrakech.
Only three-and-a-half hours earlier, we'd been in London. Now, we were enjoying a welcoming glass of almond milk on the hotel's roof garden, looking out in one direction to the peaks of the Atlas Mountains and in another to the minarets of the old city.
Below us were the 17th century tombs of the city's one-time ruling family and, on a nearby telegraph pole, a couple of storks nested in the sun.
Soon, we left the tranquillity of the hotel to attempt some bartering in the souk.
LEARNING TO BARTER
Despite my wife's best efforts, we never really picked up the art of bargaining. We found it a tricky sport. Instead, we went to a fixed-price supermarket and emerged with an assortment of slippers, lamps, baskets and plates.
Then we headed for Jemaa el-Fnaa, the largest square in Africa and certainly one of the most extraordinary public spaces in the world.
By the end of the weekend, we had seen most of the sights Marrakech has to offer, including Yves St Laurent's Majorelle Garden, which houses an enormous collection of cacti.
MIXING OLD AND NEW
So we decided to take a last look at the city with a horse and carriage. Our hotel doorman explained to the driver that we wanted a one-hour tour, combining something of the old city with a glimpse of the new.
This provided an opportunity for a third lesson. Instructions to the driver of a horse and carriage in Marrakech need to be extremely specific. An hour after we'd left the hotel he was keen to drop us at the already visited Majorelle Garden, where he stopped his barouche.
After we persuaded him to drive on our one-hour tour became two hours, as we meandered through the suburbs and even took in the city's ring road. But as least we saw more of Marrakech than we had bargained for!
We knew by now that the required mantra in Marrakech is 'go with it'. And have fun while you're doing it.
In La Sultana the mood was wonderfully relaxed - and it seemed the right time to join a cookery class.
COOKING LIKE A LOCAL
We were taught how to make the Moroccan speciality, tagine - a slow-cooked stew featuring spices, nuts and dried fruits. It takes its name from the earthenware pot in which it's cooked.
We thoroughly learned the lesson that Marrakech is so gloriously in your face that the perfect plan is to revel in the chaos - and stay somewhere that's perfect to simply switch off.
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements