No complaints
Liam was great as always. I needed to book an urgent flight home and he was great, supportive and patient. I highly recommend
So disappointed and embarrassed with the condition of the arrival hall and baggage collection area at Edinburgh airport. Toilets were a disgrace and I will be complaining. All our connections were on time and baggage did not get lost! Thanks DialAFlight
Great, informative service would definitely use again.
We had an issue with Bluu car rental charging us over a thousand pounds despite our pre paid voucher being given. Spoke to Jeff our travel consultant on our return and the issue was resolved in 24 hours, refund paid.
Excellent service and easy to use
Oli de Bernier is excellent and I look forward to him assisting me with my next holiday.
A great professional service. Thank you Monika!
Tony is amazing. Everything went well and when we needed help he was right there for us. Amazing. Inspiring!
Very helpful. Bay hotel not quite as good as hoped
I only use DialAFlight now as Shane Graham provides excellent service and is available at all times to support me.
Thank you Paul once again. All worked perfectly.
All superb - BLUU car hire was excellent. Many thanks for the advice and bookings Lloyd
A disappointment was that there was no business class lounge available to us at Zanzibar airport. KLM apparently doesn’t have a contract with the lounge and we would have had to pay to enter. No notification of this so 3 hrs waiting at the gate. Not acceptable on a business class ticket
BA flight late so missed connection and lost a day's holiday
Missed an outbound connection due to BA flight delay. Good job that we had booked with Teddy. Next flight sorted eventually even though we arrived at our final destination 11 hours late.
Everything went according to plan. I don't feel confident booking online and you chaps held my hand throughout. Definitely would recommend you.
Best travel agent. Thank you Scott.
Noah was very helpful
Roger was great.
Isaac is alway very helpful and professional. Thank you as always.
Reid and Vinnie fab as usual
Roger Smith was simply outstanding in meeting our requirements and very 'hands on' with seeing our travel arrangements through without a hitch. I would not hesitate to recommend DialAFlight to anyone and will most definitely be calling on their services for our personal family use in the future.
Great service again from Bradley.
I’ve had fantastic service every time. Good quotes/quick service/helpful staff. It’s such a pleasure booking flights through DialAFlight
Nicky was amazing, professional and very committed. Will be using her again
We had a problem when arriving at Kilimanjaro Airport as nobody was there to meet us. Apparently Leopard Tours had not been advised of our new flight time. This meant we did not get to our hotel until 5am which was not a great start given we started the trek the following day
Samuel was super helpful and we will always come back to him and DialAFlight
Thanks for prompts and support
Michelle as usual was amazing
We'd come to sample sauvignon, sip shiraz, marvel at malbec, and savour world-class cuisine. But if you ask why we'd travelled to the southern hemisphere when we have all that on our European doorstep, you obviously haven't been to South Africa.
This pilgrimage to the wine-taster's paradise of Franschhoek began not with an aperitif - say a Graham Beck Game Reserve chenin blanc - but with an appetising few days in Cape Town. Our hotel, the Cape Grace, sits alongside the lively marina. From here, you can take a tourist bus ride around the city, a cable-car trip up Table Mountain, and shop at the Waterfront area.
At the Baia restaurant we feasted on seafood bisque, lobster and langoustine - and presented with a bill as cheap as chips.
For something more sedate, the colonial grandeur of Mount Nelson is the place for afternoon tea. However, if I could eat only one meal on the Cape it would be at The Pot Luck Club, the hottest restaurant in town.
From Cape Town, we headed for the open countryside, climbing through Helshoogte Pass with its amazing mountain views. Just 90 minutes later we were in a different country - think Tuscany comes to Cumbria, with some Dutch gable architecture thrown in.
After being hounded out of Europe, it was the Huguenots who brought their distillery skills to this verdant triangle of South Africa, transforming it into one of the World's most beautiful wine valleys. Relais & Chateaux has now captured a corner of Franschhoek and discreetly created the Provencal-style retreat of Le Quartier Francais.
The hotel has a tranquil hidden garden, lavender-lined walkway and Tasting Room restaurant, all set within the charm of a Victorian village square. There is a glorious list of wine estates to visit in this area, all with restaurants and tastings.
La Petite Ferme sits at the back of Franschhoek and has mountain views and a mouthwatering lunch menu. Delaire Graff is a gem of an estate, where you can view the oak-barrelled seasoning process, or visit its famous art collection, including Tretchikoff's Chinese Girl (it's said to be the most reproduced painting in the world), and a diamond showroom on which the Graff fortune is built.
We opted for the hop-on, hopoff Franschhoek tram tour of the vineyards, along with a boisterous party who got ever squiffier as we rumbled from one distinguished estate to the next.
There was Mont Rochelle's chardonnay, fermented in a butterscotch-flavoured barrel, La Couronne's plummy malbec which we partnered with a local cheese platter, and my favourite, Moreson's In My Bed cabernet sauvignon merlot.
Moreson's has a brilliant collection of wines, wittily named around the good-natured naughtiness of their Weimaraner dog. Rather tipsily, we left the tram party to the strains of Chicago's If You Leave Me Now. We needed all our concentration for the task ahead: a night in The Tasting Room at Le Quartier Francais.
Some restaurants are worth making a pilgrimage to - and this is one. Award-winning chef Margot Janse weaves her magic in the kitchen, combining earthy African and sophisticated French to create two audacious flavour combinations.
Janse once considered a career in the theatre - and each of the eight courses, accompanied by a different wine, was drama on a plate. There was texture, humour, sex appeal and surprises with every mouthful. The Eastern Cape marron crayfish, Cape gooseberry and lemon verbena was like leaping into the freezing Atlantic - so tinglingly exhilarating I nearly went to change into my swimwear to eat it.
We finished our trip on the coast at the glamorous Twelve Apostles Hotel and Spa in Camps Bay.
The unabashed luxury of Twelve Apostles was like being treated to a glass of Klein Constantia Vin de Constance - a silky, rich dessert wine much loved by Napoleon. The perfect end to a trip as well.
First published in the Mail on Sunday - November 2016
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