Your calls always answered within 5 rings.
As always, dealing with Karl at DialAFlight was easy. Communications regarding finding suitable flights/costs was efficient and reliable. Can't recommend the team highly enough.
BA cancelling us from our onwards flight from Johannesburg to Durban without consulting us was very irritating and totally unnecessary.
Love DialAFlight!
Thank you. Our journey could not have been easier.
Excellent customer service
Kenyan Aairways is very good. All my flights were on time, gate info was available in plenty of time and in flight entertainment was OK. Food was excellent.
Great service once again, definitely recommend
Ralph was so helpful
Perfect service!
A complicated itinerary to numerous destinations in Africa. Connie our consultant delivered it at a price that suited our budget. Thank you DialAFlight
Great work, thanks
Excellent service yet again. Jeremy was very helpful and professional. I will definitely recommend to friends and family and will be back when planning another trip.
Kylie Budinger is fantastic - responsive and helpful
Very smooth process and support from Fraser
Always a great service and all ran so smoothly. Great holiday
All went well, flights were all on time. Maybe next time l need to book a seat with more leg room on Kenya Airways.
Connie is always reliable and helpful. Booking through DialAFlight is a delight and has been for the last 30 or so years!
Only let down was Birmingham Airport on return. No wheelchair for David. Absolute chaos all round. Otherwise another first class trip.
I've always been satisfied when dealing with Helen and your super efficient staff. Keep it up!
Jim is a great representative for the company. Professional, caring, helpful and supportive, providing a reliable and dependable service.
Always brilliant.
We were not informed about our return flight which we have had in the past
Service typical of what I have come to expect
Many thanks. Good service
Good of Joe to message me whilst we were on our trip to make sure everything was OK.
No complaints - wonderful holiday - all flights on time - good food
Just to say thank you to Mason and the amazing staff for their wonderful service and support as always.
You guys are super stars in this business. Never disappoint and always spot on with your bookings. I am a happy customer and can’t wait for the next trip
Our time away was exactly what I was looking for. Thank you.
Alfie Davis is superb.
We'd come to sample sauvignon, sip shiraz, marvel at malbec, and savour world-class cuisine. But if you ask why we'd travelled to the southern hemisphere when we have all that on our European doorstep, you obviously haven't been to South Africa.
This pilgrimage to the wine-taster's paradise of Franschhoek began not with an aperitif - say a Graham Beck Game Reserve chenin blanc - but with an appetising few days in Cape Town. Our hotel, the Cape Grace, sits alongside the lively marina. From here, you can take a tourist bus ride around the city, a cable-car trip up Table Mountain, and shop at the Waterfront area.
At the Baia restaurant we feasted on seafood bisque, lobster and langoustine - and presented with a bill as cheap as chips.
For something more sedate, the colonial grandeur of Mount Nelson is the place for afternoon tea. However, if I could eat only one meal on the Cape it would be at The Pot Luck Club, the hottest restaurant in town.
From Cape Town, we headed for the open countryside, climbing through Helshoogte Pass with its amazing mountain views. Just 90 minutes later we were in a different country - think Tuscany comes to Cumbria, with some Dutch gable architecture thrown in.
After being hounded out of Europe, it was the Huguenots who brought their distillery skills to this verdant triangle of South Africa, transforming it into one of the World's most beautiful wine valleys. Relais & Chateaux has now captured a corner of Franschhoek and discreetly created the Provencal-style retreat of Le Quartier Francais.
The hotel has a tranquil hidden garden, lavender-lined walkway and Tasting Room restaurant, all set within the charm of a Victorian village square. There is a glorious list of wine estates to visit in this area, all with restaurants and tastings.
La Petite Ferme sits at the back of Franschhoek and has mountain views and a mouthwatering lunch menu. Delaire Graff is a gem of an estate, where you can view the oak-barrelled seasoning process, or visit its famous art collection, including Tretchikoff's Chinese Girl (it's said to be the most reproduced painting in the world), and a diamond showroom on which the Graff fortune is built.
We opted for the hop-on, hopoff Franschhoek tram tour of the vineyards, along with a boisterous party who got ever squiffier as we rumbled from one distinguished estate to the next.
There was Mont Rochelle's chardonnay, fermented in a butterscotch-flavoured barrel, La Couronne's plummy malbec which we partnered with a local cheese platter, and my favourite, Moreson's In My Bed cabernet sauvignon merlot.
Moreson's has a brilliant collection of wines, wittily named around the good-natured naughtiness of their Weimaraner dog. Rather tipsily, we left the tram party to the strains of Chicago's If You Leave Me Now. We needed all our concentration for the task ahead: a night in The Tasting Room at Le Quartier Francais.
Some restaurants are worth making a pilgrimage to - and this is one. Award-winning chef Margot Janse weaves her magic in the kitchen, combining earthy African and sophisticated French to create two audacious flavour combinations.
Janse once considered a career in the theatre - and each of the eight courses, accompanied by a different wine, was drama on a plate. There was texture, humour, sex appeal and surprises with every mouthful. The Eastern Cape marron crayfish, Cape gooseberry and lemon verbena was like leaping into the freezing Atlantic - so tinglingly exhilarating I nearly went to change into my swimwear to eat it.
We finished our trip on the coast at the glamorous Twelve Apostles Hotel and Spa in Camps Bay.
The unabashed luxury of Twelve Apostles was like being treated to a glass of Klein Constantia Vin de Constance - a silky, rich dessert wine much loved by Napoleon. The perfect end to a trip as well.
First published in the Mail on Sunday - November 2016
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