Your calls always answered within 5 rings.
Great service - thanks
Bradley was great once again.
Stacey does it every time! We have booked all of our big holidays through her and she never fails to design and organise an amazing break. This time she exceeded all expectations and every tiny detail was covered. Her expert knowledge about safaris made our holiday a truly magical experience, and every person on our trip (7) agreed it was the best holiday we have ever been on.
Everything went just as it should!
Absolutely delighted with all the arrangements. DialAFlight have always provided excellent service at a competitive price and Samuel in particular has been superb
All went very smoothly
We had a brilliant trip - thank you so much!
Excellent service from start to finish. Special shout out to Travis
Such a great travel manager - would recommend highly. Thanks Teddy.
Efficient service and good follow up prior to our trip.
Very helpful, capable and professional staff at every contact. Thank you.
After a delay from Edinburgh to Paris I arrived in Malawi to find my baggage left in Paris. It took two days to arrive. Not your fault but just want to let you know.
Great service from Damian and DialAFlight team
Prompt, friendly, efficient service. Thank you.
Your helpline service goes an extra mile. You were able to check us in when I had no internet. Thank you very much. I will travel with you again and I have recommended you to 3 other families.
I travelled with full tranquility knowing that I had 24/7 support. Thank you.
As always with DialAFlight, the experience was excellent. Everything was handled very efficiently, the communication was excellent and the team friendly and ready to help. A fantastic service all round.
Billy Gardner was in constant contact when our flights were delayed and cancelled. He ensured that alternative flights were organised so we made the connection for our safari! I previously thought I could make bookings myself more cheaply so I was pleasantly surprised when you actually came out at exactly the same cost and in some instances cheaper
Kirsty was brilliant, as always.
Excellent service both in buying tickets but subsequently in addressing queries when overseas. Always quick and helpful in responses - builds real confidence should any problems arise that they can be addressed.
Olivia has been amazing and our trip went extremely smoothly thanks to her. Highly recommend!
The different baggage weight allowances between the internal and the international flights was not highlighted. This would have been a nightmare if we had hadn't worked it out for ourselves.
Another well organised set of flights. All ran smoothly. Great service.
Had a lovely holiday, well organised, hassle free and stress free - what more could one ask for?
Not your fault but I would not want to have a Hyundai hire car again - the one in Kimberley was awful, noisy and tinny. Not good for the 400 mile journey I had to do with it. On the other hand the Mitsubishi in Johannesburg, which I hadn't had before, was excellent and a very nice car.
Fantastic holiday arranged by Saf. Team were available and helpful with my last minute questions. Thank you
Damian was great as always - very helpful and quick response to emails. Would definitely recommend as the service is outstanding.
Karl has been organising our trips for over 8 years and never disappoints. Really happy to have DialAFlight organising our travels.
Doug cares about his customers and makes you feel valued by checking up on you before departure
As usual with DialAFlight everything went like clockwork
We'd come to sample sauvignon, sip shiraz, marvel at malbec, and savour world-class cuisine. But if you ask why we'd travelled to the southern hemisphere when we have all that on our European doorstep, you obviously haven't been to South Africa.
This pilgrimage to the wine-taster's paradise of Franschhoek began not with an aperitif - say a Graham Beck Game Reserve chenin blanc - but with an appetising few days in Cape Town. Our hotel, the Cape Grace, sits alongside the lively marina. From here, you can take a tourist bus ride around the city, a cable-car trip up Table Mountain, and shop at the Waterfront area.
At the Baia restaurant we feasted on seafood bisque, lobster and langoustine - and presented with a bill as cheap as chips.
For something more sedate, the colonial grandeur of Mount Nelson is the place for afternoon tea. However, if I could eat only one meal on the Cape it would be at The Pot Luck Club, the hottest restaurant in town.
From Cape Town, we headed for the open countryside, climbing through Helshoogte Pass with its amazing mountain views. Just 90 minutes later we were in a different country - think Tuscany comes to Cumbria, with some Dutch gable architecture thrown in.
After being hounded out of Europe, it was the Huguenots who brought their distillery skills to this verdant triangle of South Africa, transforming it into one of the World's most beautiful wine valleys. Relais & Chateaux has now captured a corner of Franschhoek and discreetly created the Provencal-style retreat of Le Quartier Francais.
The hotel has a tranquil hidden garden, lavender-lined walkway and Tasting Room restaurant, all set within the charm of a Victorian village square. There is a glorious list of wine estates to visit in this area, all with restaurants and tastings.
La Petite Ferme sits at the back of Franschhoek and has mountain views and a mouthwatering lunch menu. Delaire Graff is a gem of an estate, where you can view the oak-barrelled seasoning process, or visit its famous art collection, including Tretchikoff's Chinese Girl (it's said to be the most reproduced painting in the world), and a diamond showroom on which the Graff fortune is built.
We opted for the hop-on, hopoff Franschhoek tram tour of the vineyards, along with a boisterous party who got ever squiffier as we rumbled from one distinguished estate to the next.
There was Mont Rochelle's chardonnay, fermented in a butterscotch-flavoured barrel, La Couronne's plummy malbec which we partnered with a local cheese platter, and my favourite, Moreson's In My Bed cabernet sauvignon merlot.
Moreson's has a brilliant collection of wines, wittily named around the good-natured naughtiness of their Weimaraner dog. Rather tipsily, we left the tram party to the strains of Chicago's If You Leave Me Now. We needed all our concentration for the task ahead: a night in The Tasting Room at Le Quartier Francais.
Some restaurants are worth making a pilgrimage to - and this is one. Award-winning chef Margot Janse weaves her magic in the kitchen, combining earthy African and sophisticated French to create two audacious flavour combinations.
Janse once considered a career in the theatre - and each of the eight courses, accompanied by a different wine, was drama on a plate. There was texture, humour, sex appeal and surprises with every mouthful. The Eastern Cape marron crayfish, Cape gooseberry and lemon verbena was like leaping into the freezing Atlantic - so tinglingly exhilarating I nearly went to change into my swimwear to eat it.
We finished our trip on the coast at the glamorous Twelve Apostles Hotel and Spa in Camps Bay.
The unabashed luxury of Twelve Apostles was like being treated to a glass of Klein Constantia Vin de Constance - a silky, rich dessert wine much loved by Napoleon. The perfect end to a trip as well.
First published in the Mail on Sunday - November 2016
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