Your calls always answered within 5 rings.
Owen was so helpful, efficient and knowledgeable - I would recommend him absolutely
Always helpful, always polite, never pushy. Would strongly recopmmend
Cameron and his team most helpful
All went well and all my food was good since I don't eat nuts. Thanks again
I have recommended John Huff to several friends and relations
Thank you for excellent service. However I will take Vernon's advice and fly business class next time!
Another fabulous safari organised by Stacey. She really is an African expert!
First class service from start to finish.
Reece went above and beyond and everything went like clockwork - this is why we use DialAFlight for exceptional service.
The Tamadot gave us a fabulous upgrade for my 60th birthday, thank you for mentioning. Reid Marshall did a great job.
Service was great. We will definitely use again
I have recommended twopeople who have recently booked flights with you. Keep up the good service.
The itinerary and arrangements were fabulous and completely stress free. A big shout out to Russell Harrison for all the support and information to ensure we had an amazing holiday.
I never use anyone other than DialAFlight. I have used you for years and will continue to recommend you to family and friends.
Many thanks to Eric and his team - another fantastic trip with DialAFlight
We have worked with Matt Power for many years and he has seen us through many issues that have cropped up with his knowledge and experience.
Not impressed with BA service on return journey
Always friendly and efficient.
Everything went to plan. Thank you.
The whole process and attention to detail was perfect. And when Air France lost the luggage you stepped up yet again. Next booking coming shortly
Might be an idea to extend the transit time between flights.
Great recommendation for hotel
Have passed your details to friends
Once again DialAFlight exceeded expectations. They arranged a complete 22 day itinerary to South Africa involving 8 flights, 2 lots of car hire and 3 airlines. On top of this they arranged wheelchair assistance. Outstanding work Dexter Tashin and his team
All good, thanks
What an exceptional service. I have shared my experience and promoted your brand to everyone I know because of my personal experience! Outstanding!
Absolutely fantastic service
Sorting out problems with ease. Great service
Keep up the good work
I was surprised that the outgoing plane was not the Dreamliner but a Boeing 300. The delay of almost 3 hours on the return flight from Nairobi was irritating but not your fault.
We'd come to sample sauvignon, sip shiraz, marvel at malbec, and savour world-class cuisine. But if you ask why we'd travelled to the southern hemisphere when we have all that on our European doorstep, you obviously haven't been to South Africa.
This pilgrimage to the wine-taster's paradise of Franschhoek began not with an aperitif - say a Graham Beck Game Reserve chenin blanc - but with an appetising few days in Cape Town. Our hotel, the Cape Grace, sits alongside the lively marina. From here, you can take a tourist bus ride around the city, a cable-car trip up Table Mountain, and shop at the Waterfront area.
At the Baia restaurant we feasted on seafood bisque, lobster and langoustine - and presented with a bill as cheap as chips.
For something more sedate, the colonial grandeur of Mount Nelson is the place for afternoon tea. However, if I could eat only one meal on the Cape it would be at The Pot Luck Club, the hottest restaurant in town.
From Cape Town, we headed for the open countryside, climbing through Helshoogte Pass with its amazing mountain views. Just 90 minutes later we were in a different country - think Tuscany comes to Cumbria, with some Dutch gable architecture thrown in.
After being hounded out of Europe, it was the Huguenots who brought their distillery skills to this verdant triangle of South Africa, transforming it into one of the World's most beautiful wine valleys. Relais & Chateaux has now captured a corner of Franschhoek and discreetly created the Provencal-style retreat of Le Quartier Francais.
The hotel has a tranquil hidden garden, lavender-lined walkway and Tasting Room restaurant, all set within the charm of a Victorian village square. There is a glorious list of wine estates to visit in this area, all with restaurants and tastings.
La Petite Ferme sits at the back of Franschhoek and has mountain views and a mouthwatering lunch menu. Delaire Graff is a gem of an estate, where you can view the oak-barrelled seasoning process, or visit its famous art collection, including Tretchikoff's Chinese Girl (it's said to be the most reproduced painting in the world), and a diamond showroom on which the Graff fortune is built.
We opted for the hop-on, hopoff Franschhoek tram tour of the vineyards, along with a boisterous party who got ever squiffier as we rumbled from one distinguished estate to the next.
There was Mont Rochelle's chardonnay, fermented in a butterscotch-flavoured barrel, La Couronne's plummy malbec which we partnered with a local cheese platter, and my favourite, Moreson's In My Bed cabernet sauvignon merlot.
Moreson's has a brilliant collection of wines, wittily named around the good-natured naughtiness of their Weimaraner dog. Rather tipsily, we left the tram party to the strains of Chicago's If You Leave Me Now. We needed all our concentration for the task ahead: a night in The Tasting Room at Le Quartier Francais.
Some restaurants are worth making a pilgrimage to - and this is one. Award-winning chef Margot Janse weaves her magic in the kitchen, combining earthy African and sophisticated French to create two audacious flavour combinations.
Janse once considered a career in the theatre - and each of the eight courses, accompanied by a different wine, was drama on a plate. There was texture, humour, sex appeal and surprises with every mouthful. The Eastern Cape marron crayfish, Cape gooseberry and lemon verbena was like leaping into the freezing Atlantic - so tinglingly exhilarating I nearly went to change into my swimwear to eat it.
We finished our trip on the coast at the glamorous Twelve Apostles Hotel and Spa in Camps Bay.
The unabashed luxury of Twelve Apostles was like being treated to a glass of Klein Constantia Vin de Constance - a silky, rich dessert wine much loved by Napoleon. The perfect end to a trip as well.
First published in the Mail on Sunday - November 2016
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