Many thanks foe the just concluded holidays to Zimbabwe & South Africa. We wouldn't have done it without Isaac and your team.
I've been a loyal customer for some time and the service I have received from Luke is exceptional. My cousin who booked recently on my recommendation was amazed with the level of professionalism combined with efficiency so Luke you've won another loyal customer. Several more are on the way!
Well informed pre-travel expectations were well explained otherwise it would have been a nightmare to be turned back at the airport for failure to complete all forms
Complaints and querries well covered
Samuel has yet again made my holidays stress free - he communicated well, kept me informed and answered any questions. It's because of his honesty, reliability and professionalism that I book with you.
We can’t thank you enough for the excellence of your service, your availability, willingness to check out possible changes due to Covid and overall professional high level of efficiency. The way staff cover for each other is brilliant.
I like the way you communicate with me all the way
It was tricky working my flights around covid and Aidan was so helpful.
The hotel, which was my choice, was the worst. Just a heads up for future client bookings
William is awesome.
Excellent service and help as usual. Will definitely recommend.
Thank you for your amazing service Jordan over many years. Your patience has to be recognised. I was so worried about flying but you put my mind at ease. It was good that I travelled to South Africa - with all the unrest at the moment.
I would not have managed without Roy and thank him very much for all he did to get me there and back!
Isla and her team are amazing. I recommend them to everyone. Thanks again for such a professional service
Thank you once again Isaac. Everything went very well and as usual your care was appreciated.
Very friendly and efficient. Helped with a change of date and gave loads of additional information. Can’t thank them enough
Good customer service
Excellent service was specific to my travel manager.
DialAFlight have changed our return flights three times most helpfully and efficiently. They have been extremely responsible to the extent of contacting a family member for us. Absolutely exemplary.100%.
Brilliant service! Everyone I dealt with was helpful, friendly and pleasant. Amy was so amazing I’ve already recommended her. Thank you for making travelling in uncertain times so pleasant.
I like the service you gave us
Gary was very helpful and kept me up to date with my travel changes and Covid rules when returning to UK. Very pleased and impressed with general performance.
In difficult circumstances the professionalism of Alistair and his team was exemplary. I would advise anyone to book with yourselves as quite clearly booking direct would have been a nightmare. Great communication and politeness from all of you and thank you again for getting us home.
Super efficient, friendly service. Seamless despite last minute changes due to Covid tests and visa hold ups. Awesome, highly recommended
DialAFlight was there to support me when my airline wanted me to buy another ticket when they should reschedule my flight due to my toothache.
They are professional and always very helpful and they keep updating the travel if there are any changes. Looking forward to booking my holiday
Thank you so much to Max and team on looking after me during my travels and bringing me home safely with out a single hiccup. You are the best
I am so happy to be back and I appreciate all the effort by your staff, Sean in particular. I received all the information about the cancellation of flights on time and my flight back was excellent. Thank you ever so much and keep it up.
Ryan was excellent - always delivers and will look to rebook with him again
Three-course lunches served by a personal waiter in a blossom-filled almond grove, candlelit dinners under the stars in the Sahara and a refreshing glass of local wine on a roof terrace overlooking the city of Marrakech…
This is exactly the kind of Hollywood movie-style indulgence I enjoyed in Morocco.
I knew the North African country was a popular honey-moon destination but I hadn’t bargained for quite how magical and romantic it would be.
Dar Ahlam translates from Arabic to House of Dreams and there has never been a truer name.
The five-star, all-inclusive establishment prides itself on the theatrical, from the atmospheric entrance procession through dark corridors dimly lit by candles to the ever-changing surroundings.
What might be a room furnished with a plain wooden table one day could feature three covered with tablecloths the next, with golden plates and huge, elaborate candlesticks worthy of a cathedral warmly lighting the space.
Rather than offering a set restaurant with a menu, guests never dine in the same place twice and no meal is the same everything is a (very wonderful) surprise.
The first night, following a dip in the large delightful pool, my boyfriend and I were shown by a waiter to a small building that could have been the priest’s apothecary in Romeo and Juliet: it was filled with pots and wicker baskets of fresh herbs. The scent of rosemary, lemon balm and mint filled the candlelit room while ground spices were piled high in clay pots.
If only I’d been in costume it could have been a scene from a historical drama - this was definitely my kind of hotel.
We were served a delicious pumpkin soup with sourdough bread followed by roasted chicken and lentils all infused with the spices and herbs that surrounded us.
Next day we took bicycles into the surrounding oasis and spent the morning peddling round among the palms in the hot sun. We lunched in an almond grove. The trees were in full bloom and their delightful small pink and white flowers were glorious under the bright blue sky not to mention positively bridal when petals fell confetti-like in the breeze.
The ruins of a deserted town added to the already stunningly romantic backdrop. I felt like I was starring in a Taylor Swift music video.
Our very own dining table was set up in a clearing where we were served a divine three-course lunch (oh lord, my waistline). The hotel really did think of everything even providing straw hats.
But the highlight of our stay was the night we spent in Dar Ahlam’s luxury desert camp.
After a four-hour drive I found myself more in the middle of nowhere than I’ve ever been in my life. But this didn't stop the hotel providing an astounding level of service. Our tent featured a large double bed (with hot water bottles), a bathroom and living space.
We watched the sunset, lolling on cushions at the top of a sand dune, with gin and tonics - but the best was yet to come. After dark, waiters brought out lanterns, dotting them along the sand to lead the way to dinner over the adjacent dune… and the sight when I crested the top was spellbinding.
Flickering lanterns seemed to fill the valley, lighting up the ochre sand. In the middle of it all was a table set for a formal dinner for two next to a roaring firepit, endless stars above us. Romantic beyond belief!
The next day we made our way back across the Atlas Mountains to Marrakech. Here we stayed at La Sultana Marrakech, just moments from the royal palaces, museums and souks of the city.
Intricate wooden carvings, decorative archways, alcoves with plump silky cushions - just wandering around the hotel was a voyage of discovery. The terrace on the top of the building was perfect for a crisp glass of wine at the end of the day exploring the city, the call to prayer from the nearby mosque filling the evening air.
I admit, my time in Morocco infuriated all my friends back home who were following me on Instagram. I insisted I didn't want to gloat - but who am I kidding?
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