Isla and her team are amazing. I recommend them to everyone. Thanks again for such a professional service
Thank you once again Isaac. Everything went very well and as usual your care was appreciated.
Very friendly and efficient. Helped with a change of date and gave loads of additional information. Can’t thank them enough
Good customer service
Excellent service was specific to my travel manager.
DialAFlight have changed our return flights three times most helpfully and efficiently. They have been extremely responsible to the extent of contacting a family member for us. Absolutely exemplary.100%.
Brilliant service! Everyone I dealt with was helpful, friendly and pleasant. Amy was so amazing I’ve already recommended her. Thank you for making travelling in uncertain times so pleasant.
I like the service you gave us
Gary was very helpful and kept me up to date with my travel changes and Covid rules when returning to UK. Very pleased and impressed with general performance.
In difficult circumstances the professionalism of Alistair and his team was exemplary. I would advise anyone to book with yourselves as quite clearly booking direct would have been a nightmare. Great communication and politeness from all of you and thank you again for getting us home.
Super efficient, friendly service. Seamless despite last minute changes due to Covid tests and visa hold ups. Awesome, highly recommended
DialAFlight was there to support me when my airline wanted me to buy another ticket when they should reschedule my flight due to my toothache.
They are professional and always very helpful and they keep updating the travel if there are any changes. Looking forward to booking my holiday
Thank you so much to Max and team on looking after me during my travels and bringing me home safely with out a single hiccup. You are the best
I am so happy to be back and I appreciate all the effort by your staff, Sean in particular. I received all the information about the cancellation of flights on time and my flight back was excellent. Thank you ever so much and keep it up.
Ryan was excellent - always delivers and will look to rebook with him again
Dexter was very helpful especially the booking last minute and helping when the traveller had issues. He went above and beyond which was very appreciated at a stressful time
Oli was really very helpful as my flight kept getting cancelled. He did a very good job getting me back
The team were absolutely amazing and supportive during my extended stay in Cape Town due to the cancellations of BA and KLM flights because of the pandemic. I am so glad I had booked through DialAFlight as I don't believe I would have been able to manage the changes that came in. I can't thank you enough for getting me home safely and being so supportive and motivated even though it must have been a nightmare for you!
I have found everyone at DialAFlight very professional particularly Harvey, who always goes the extra mile to help me and ensures that I get a good deal.
I really appreciate that you kept me updated about changes or cancellations on flights. You did your best, however the situation was beyond your control. You also kept your promise about partial refund. A very big thank you to the DialAFlight team.
Christian and his team were outstanding from start to finish with not a detail left to chance. Even when Christian wasn’t available his colleagues were briefed and supported him fully. We felt looked after at all times. I would recommend them to anyone. Excellent experience
My trip was great and if I had any problems your team sorted it out with no hesitation, thank you again
The team at DialAFlight helped us with a tricky trip to South Africa with cancellations by various airlines.. We got stuck in South Africa and if it were not for the persistence and professional attitude by DialAFlight we would still be stuck there.
Lily our rep was excellent, went over and above in these unpredictable times.
Excellent support as ever
I was in South Africa and had to curtail my trip due to COVID and spoke to the 24 hour help desk. Particular thanks are due to Pauline who amended my travel plans promptly and to Leah my travel manager.
Three-course lunches served by a personal waiter in a blossom-filled almond grove, candlelit dinners under the stars in the Sahara and a refreshing glass of local wine on a roof terrace overlooking the city of Marrakech…
This is exactly the kind of Hollywood movie-style indulgence I enjoyed in Morocco.
I knew the North African country was a popular honey-moon destination but I hadn’t bargained for quite how magical and romantic it would be.
Dar Ahlam translates from Arabic to House of Dreams and there has never been a truer name.
The five-star, all-inclusive establishment prides itself on the theatrical, from the atmospheric entrance procession through dark corridors dimly lit by candles to the ever-changing surroundings.
What might be a room furnished with a plain wooden table one day could feature three covered with tablecloths the next, with golden plates and huge, elaborate candlesticks worthy of a cathedral warmly lighting the space.
Rather than offering a set restaurant with a menu, guests never dine in the same place twice and no meal is the same everything is a (very wonderful) surprise.
The first night, following a dip in the large delightful pool, my boyfriend and I were shown by a waiter to a small building that could have been the priest’s apothecary in Romeo and Juliet: it was filled with pots and wicker baskets of fresh herbs. The scent of rosemary, lemon balm and mint filled the candlelit room while ground spices were piled high in clay pots.
If only I’d been in costume it could have been a scene from a historical drama - this was definitely my kind of hotel.
We were served a delicious pumpkin soup with sourdough bread followed by roasted chicken and lentils all infused with the spices and herbs that surrounded us.
Next day we took bicycles into the surrounding oasis and spent the morning peddling round among the palms in the hot sun. We lunched in an almond grove. The trees were in full bloom and their delightful small pink and white flowers were glorious under the bright blue sky not to mention positively bridal when petals fell confetti-like in the breeze.
The ruins of a deserted town added to the already stunningly romantic backdrop. I felt like I was starring in a Taylor Swift music video.
Our very own dining table was set up in a clearing where we were served a divine three-course lunch (oh lord, my waistline). The hotel really did think of everything even providing straw hats.
But the highlight of our stay was the night we spent in Dar Ahlam’s luxury desert camp.
After a four-hour drive I found myself more in the middle of nowhere than I’ve ever been in my life. But this didn't stop the hotel providing an astounding level of service. Our tent featured a large double bed (with hot water bottles), a bathroom and living space.
We watched the sunset, lolling on cushions at the top of a sand dune, with gin and tonics - but the best was yet to come. After dark, waiters brought out lanterns, dotting them along the sand to lead the way to dinner over the adjacent dune… and the sight when I crested the top was spellbinding.
Flickering lanterns seemed to fill the valley, lighting up the ochre sand. In the middle of it all was a table set for a formal dinner for two next to a roaring firepit, endless stars above us. Romantic beyond belief!
The next day we made our way back across the Atlas Mountains to Marrakech. Here we stayed at La Sultana Marrakech, just moments from the royal palaces, museums and souks of the city.
Intricate wooden carvings, decorative archways, alcoves with plump silky cushions - just wandering around the hotel was a voyage of discovery. The terrace on the top of the building was perfect for a crisp glass of wine at the end of the day exploring the city, the call to prayer from the nearby mosque filling the evening air.
I admit, my time in Morocco infuriated all my friends back home who were following me on Instagram. I insisted I didn't want to gloat - but who am I kidding?
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