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A little more help with the VeriFLY app would be great
Oli and your team, you are doing a good job. Keep it up. I have told my friends you are the best for travel
Quick action when flights were cancelled.
Everything was excellent - I will strongly recommend
DialAFlight customer service exceeded expectations. I will definitely book with you again and recommend to others
Danny was incredibly helpful. Thanks so much for the communication and rescheduling. Flights painless
Sarah is an absolute star and so proactive and helpful with all my flight plans that have been complicated over the last year. There is also always someone available to help if she is not around. Great service, thank you
Shelley and colleagues always pro-active when COVID threatened to derail holiday. Fortunately all worked out well in the end!
You played your part very, very well and will definitely recommend friends to you
Matthew and his team kept me updated throughout a particularly challenging journey. It took 8 amendments to my flight due to BA cancellations.
In times of Covid you guys have been excellent. Thank you.
I having been using DialAFlight for 18 years and have never been able to fault. Always offer above and beyond service and go out of their way. Connie was exceptional during Covid. Highly, highly recommend.
I always revert back to DialAflight because you give me a wide range of options.
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DialAFlight brilliant as usual. Pity about shambolic BA customer services
From the moment that I phoned Callum pre covid to book flights to visit family until now the service has been simply outstanding. The disruption that we had with two trips that had to be cancelled due to restrictions Callum always kept us informed about our options and he went the extra mile to help us. Our flights got cancelled 4 days before. Callum managed to find us new flights and made our trip to visit family for first time in 6 years possible. I can’t praise and thank you enough.
Excellent customer service taking our needs into consideration and providing advice and guidance along the way including a designated contact. As always, well done and we are very happy customers who will continue using the services of DialAflight. Thank you Bradley and team.
It makes travelling so much easier booking with DialAFlight and I appreciate them keeping us up to date.
Neil was superb throughout. I’ve left positive reviews everywhere.
Many thanks to Darryl and team for getting us back as quickly as possible under the trying circumstances. The paperwork and bureaucracy that has to be followed to the letter is anything but fun. That's why I wish to thank DialAFlight for keeping in touch with me, for answering my many questions and for their willingness to solve whatever problem arose. I was very impressed and grateful for their help and support.
Impressed that handover from one person to another was very smooth
I was so impressed when I got a message advising where we had visited had been added to the red list. They were very helpful and were available 24/7. You have gained a happy customer. Your customer service is the best..
Who doesn't daydream about sailing on their own private yacht to the most secluded coves in the Caribbean? But cruising?
In my mind, cruising was the preserve of a senior generation who enjoyed being transported in their thousands in a floating block of flats to a number of different tourist hotspots.
And that image stayed with me until the elegant four-masted motor yacht Windstar came over the horizon and into view. It quickly tipped any preconceived notions about what it is to take a cruise holiday on its head.
Before joining the Windstar, my mother and I spent a lovely night in Barbados - to acclimatise to the balmy weather of the Caribbean, you understand.
Just 30 minutes from the port of Bridgetown - home to luxury liners and international cruise companies - sits Fairmont Royal Pavilion a perfect hotel hideaway.
The hotel is much favoured by return visitors, and having sampled its delights, I wouldn't take much convincing to enjoy a second stay.
After a refreshing dip in the aqua-blue sea, a couple of pina colada cocktails and a dinner of fresh seafood, we began to feel human again after the long-haul flight from London.
At Bridgetown harbour there are humble wooden boats, there are grander ships - and then there's the regal Windstar.
Now I don't know my port from my starboard when it comes to sailing terminology, but I do know that the reason this 440ft motor yacht is breathtaking is quite simply her sails.
Step aboard and you feel that you're in a different era, a feeling confirmed by the sight of the splendid teak decking, which makes you want to start every day with a game of quoits.
After exploring the sumptuous cabin that would be our home for the next week, we joined the other passengers on deck as we sailed away to Vangelis's theme tune to the film 1492: Conquest Of Paradise, a fitting melody to match the stirring setting.
The particular paradise we were setting sail to conquer came in the form of the Windward Islands - St Lucia, Grenada and St Vincent - on a cruise that promised to uncover the Caribbean's lesser known islands.
To be gently rocked to sleep each evening by the waves and wake up at a new island each morning feels more like time-travelling than a holiday at sea. And not knowing what sight is going to greet you as you throw back the curtains is incredibly exciting.
To work up an appetite before breakfast, we could take a body-stretching yoga or pilates class, or else just settle for a brisk walk on deck, which always comes with a beautiful azure-blue view.
One day we dropped anchor at the idyllic 44-islet Pigeon Island on St Lucia before a tender swept us across to this verdant national park. We clambered up Signal Hill, which provides stunning views across to Martinique, before treating ourselves to an ice-cold beer and kingfish roti.
Next we headed for the spectacular Spice Island of Grenada, where we could participate in anything from scuba-diving to river-tubing, and golf to sampling rum. The island is known for its cocoa, with chocolate factory tours offering a particularly aromatic insight into how this lush green island trades the fruits of its lands.
On another occasion, the Windstar crew swept us up from Princess Margaret Beach in tiny Bequia. It was at times like this that we really did feel like royalty returning to our own private yacht. The fact that the 99 guests on board were attended to by a discreet yet congenial crew of 99 might have had something to do with that. It's hard to argue with a ratio of 1:1. Exemplary service and comfort are one thing but the intimacy - and smiling crew - was what really made this trip so special.
Executive chef Budhi Thakur runs a tight ship in the galley, and to savour the vast array of gastronomic masterpieces - from caviar to the most stylish BBQ you'll ever attend - that he and his team of ten chefs manage to produce from the tiny kitchen is incredible.
Windstar? This vessel could easily be renamed Michelin Star. I've always fancied the idea of running away to sea and now I've found the perfect place on which to have such an adventure. And my mum would happily be my shipmate too.
It's got four masts, it's gleaming white, it's luxurious from stern to bow - and it's called Windstar.
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