The booking at the Thistle Hotel at Terminal 5 was a disaster. We would have been much better to have been booked in the hotel at Terminal 4
Big thanks to Jason, we had the best time.
He always goes the extra mile for us.
As usual the advice, recommendations, flight seats and hotels recommended by Ash were spot on.
Fantastic delivery from Darryll who undertook research, reinforced the special occasion with all the accommodation and ensured the holiday was one to remember.
Only negative was BA who could not get the bags off the plane on our return so we arrived at 5.40 but our bags arrived at 3.10pm the next day
Molly Smith arranged my trip so well. She arranged for people to meet me every step of the way and made certain I knew who I could contact in case of problems. As a 72-year-old solo woman travelling to a country that had recently seen some political unrest, I never once felt in a vulnerable position. I will have Molly on speed dial for my next big adventure!
Gareth was excellent organising our holiday and flights and kept us informed all the way. Thank you.
Virgin Atlantic flight was not good, not much leg room. Not sure I want to fly Virgin again.
Great communication, very helpful
Superb as ever. Thanks to Tristan for excellent organisation.
All flights were on time with no delays
Tristan was very helpful and clear
We were impressed with the service. Good communication service all the way. Well done and keep up the good work.
Very helpful and caring for individual travel arrangements.
Am a regular user and always receive fast and professional service
Tell BA that their on board equipment is very much sub par. The USB sockets in all the points in our row were not working. The movie options were antiquated and mostly for Indian taste and the food, although edible, was badly prepared on the flight back from Cape Town.
Bit of a hiccup with the car hire which was booked from Skukuza in the Kruger National Park, and should have been from Nelspruit. This was with Avis and was eventually sorted out. The CPT car was hired through Enterprise and I probably would not use them again.
All went to plan on a holiday with multiple locations and countries.
Great service - everything went as planned
It’s good to know we have someone on our side while we’re travelling in case anything crops up!
John Huff never lets us down. All went very well.
Everything worked very well as it always does with DialAFlight.
Everything ran smoothly with no issues
We do all our bookings to Cape Town through Stuart. He is fantastic.
The spotting of the extra legroom seat on an A380 made a big difference to a long flight.
Can always rely on DialAFlight to do a great job
Great service. Everything was in place and what I wanted
Great itinerary and enjoyed it all. It would have been helpful to have had a breakdown of the costs as the Bay Hotel seemed overpriced and I wouldn't want to stay there again. Many thanks to Roy for his help.
It was a wonderful trip - beautifully planned and everything ran like clockwork. Thank you.
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