Excellent service was specific to my travel manager.
DialAFlight have changed our return flights three times most helpfully and efficiently. They have been extremely responsible to the extent of contacting a family member for us. Absolutely exemplary.100%.
Brilliant service! Everyone I dealt with was helpful, friendly and pleasant. Amy was so amazing I’ve already recommended her. Thank you for making travelling in uncertain times so pleasant.
I like the service you gave us
Gary was very helpful and kept me up to date with my travel changes and Covid rules when returning to UK. Very pleased and impressed with general performance.
In difficult circumstances the professionalism of Alistair and his team was exemplary. I would advise anyone to book with yourselves as quite clearly booking direct would have been a nightmare. Great communication and politeness from all of you and thank you again for getting us home.
Super efficient, friendly service. Seamless despite last minute changes due to Covid tests and visa hold ups. Awesome, highly recommended
DialAFlight was there to support me when my airline wanted me to buy another ticket when they should reschedule my flight due to my toothache.
They are professional and always very helpful and they keep updating the travel if there are any changes. Looking forward to booking my holiday
Thank you so much to Max and team on looking after me during my travels and bringing me home safely with out a single hiccup. You are the best
I am so happy to be back and I appreciate all the effort by your staff, Sean in particular. I received all the information about the cancellation of flights on time and my flight back was excellent. Thank you ever so much and keep it up.
Ryan was excellent - always delivers and will look to rebook with him again
Dexter was very helpful especially the booking last minute and helping when the traveller had issues. He went above and beyond which was very appreciated at a stressful time
Oli was really very helpful as my flight kept getting cancelled. He did a very good job getting me back
The team were absolutely amazing and supportive during my extended stay in Cape Town due to the cancellations of BA and KLM flights because of the pandemic. I am so glad I had booked through DialAFlight as I don't believe I would have been able to manage the changes that came in. I can't thank you enough for getting me home safely and being so supportive and motivated even though it must have been a nightmare for you!
I have found everyone at DialAFlight very professional particularly Harvey, who always goes the extra mile to help me and ensures that I get a good deal.
I really appreciate that you kept me updated about changes or cancellations on flights. You did your best, however the situation was beyond your control. You also kept your promise about partial refund. A very big thank you to the DialAFlight team.
Christian and his team were outstanding from start to finish with not a detail left to chance. Even when Christian wasn’t available his colleagues were briefed and supported him fully. We felt looked after at all times. I would recommend them to anyone. Excellent experience
My trip was great and if I had any problems your team sorted it out with no hesitation, thank you again
The team at DialAFlight helped us with a tricky trip to South Africa with cancellations by various airlines.. We got stuck in South Africa and if it were not for the persistence and professional attitude by DialAFlight we would still be stuck there.
Lily our rep was excellent, went over and above in these unpredictable times.
Excellent support as ever
I was in South Africa and had to curtail my trip due to COVID and spoke to the 24 hour help desk. Particular thanks are due to Pauline who amended my travel plans promptly and to Leah my travel manager.
Gavin has been excellent! Plus Callum and Ted.
Good support in difficult times
A usual an excellent service and it's great to have a helpful agent at the end of the phone when flight changes are needed.
I want to thank Bruno for going the extra mile to get me back to the UK before the lockdown in South Africa. He answered all my questions and concerns. I have been using DAF for many years
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