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I have used DialAFlight several times for holidays and flights and the service never wavers. Some companies get you on board and then take you for granted but not DialAFlight.
I would 100% recommend these guys. They are honest, open, quick responding, helpful, funny, professional and always there to pick the phone up as soon as you dial.
I was recommended to DialAFlight by a colleague and have used them ever since. If you want what is verging on a private concierge travel service then no need to look further.
After trawling through no end of websites and visiting a High Street travel agent I came across DialAFlight only to realise that I could have saved myself so much time and effort.
DialAFlight instantly found me a great deal for a flight that left the following morning. The paperwork was sent speedily and we were all booked within just 20 minutes.
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Trustpilot where 98% of customers
say they'd book again.
What 4532 of our customers thought of Africa...
Everything went well. I enjoyed my trip with the help of your company. All necessary steps were taken care of.
Noimotu AdioVisited Lagos | Posted on 16 Mar
We have always been looked after by Jack Sulliman. He provides an 'above & beyond' service combined with immeasurable patience! Our flights could not have worked better and we are now big fans of Kenyan Airlines Biz Class!
Nigel Hadden-PatonVisited Harare | Posted on 16 Mar
As always, you gave us your 'full support.' Thank you!
Colin GregoryVisited Cape Town | Posted on 16 Mar
Pretty good all round
Shaun KeeganVisited Cape Town | Posted on 16 Mar
Just perfect service as always! Dave Probert always goes the extra mile. So happy with DialAFlight - a fabulous company that never lets you down!!
Josephine MillerVisited Nairobi | Posted on 16 Mar | Stayed at Four Points by Sheraton Nairobi Airport
Our flight from CapeTown to London H'row was flawless. We left on time on A350 with 3 pilots on board. There was no turbulence and we were the first flight allowed to land the minute Heathrow opened at 4.30 am. Well done everyone especially Jessie Addington who booked everything for us.
Rowena VrijlandVisited Cape Town | Posted on 15 Mar
As ever, thank you Roy for your professional service
Renee HardwickVisited East London | Posted on 15 Mar
As always your customer service is 100%
Bruce PatersonVisited Nairobi | Posted on 15 Mar
Everything as promised
Jonathan WebsterVisited Nairobi | Posted on 14 Mar
Great flight thanks
David MorleyVisited Cape Town | Posted on 12 Mar
A great company to travel with, a special mention to Libby and her team who are always there to help and fix the little things that make a trip hassle free.
Susan ChurchillVisited Cape Town | Posted on 12 Mar
The journey was brilliant but unfortunately there were desert rainstorms in Doha so we couldn't land for a long time, neither could any other flights. But Qatar were very good.
Maggie JansVisited Nairobi | Posted on 11 Mar
We had hoped that we could check our luggage straight through but this was not the case. Despite flying Club with Air France our ticket did not allow access to the Club lounge in London or Paris.
Andrew WilmotVisited Durban | Posted on 11 Mar
Good work
Yaw PrempehVisited Accra | Posted on 11 Mar
I even got upgraded on the flight home.
Ruth WalneVisited Freetown | Posted on 11 Mar
A thoroughly satisfactory service with a good personal touch.
Malcolm GillVisited Cape Town | Posted on 10 Mar
BA changed the plane on the outward flight.
Absolutely awful. Business seats were appallingwith no space, stepping over passenger to get out of seat. Having booked well in advance to get a good seat we were reseated next to a bassinet. Baby literally howled all night. Impossible to get any sleep.
Return flight on new aircraft perfect
Hitesh PatelVisited Cape Town | Posted on 10 Mar
Love dealing with Christian. He is amazing over delivers and cares! Always feel confident when dealing with DialAFlight
Carol FurmanVisited Cape Town | Posted on 10 Mar
Nairobi airport is a shambles, especially for transit passengers - clearly not designed for +300 seater aircraft and a total of 4 replicated security screenings before boarding!
Antony SainthillVisited Nairobi | Posted on 09 Mar
Stan was brilliant. We outlined our desired itinerary and he knew exactly the flights, hotels etc that we needed. More than happy with DialAFlight and will definitely use them again
George Atkinson ClarkVisited Nairobi | Posted on 08 Mar
Great trip - can’t fault the service we received from DialAFlight.
Holly GreenVisited Cape Town | Posted on 08 Mar
Two of our hotels on the Garden Route were quite a distance from the town centres (20-40 minutes drive) thereby us having to eat at the hotel each night. Overall our accommodation was excellent and everything ran smoothly. We had a fabulous holiday and would definitely recommend the trip and yourselves.
Sharon LannVisited Cape Town | Posted on 08 Mar
As ever the service was fantastic. One issue was although we were assured that our luggage would be automatically transferred from our Heathrow to Nairobi flight onto our Mombasa flight it was not. This meant that the hour and a half between the 2 flights was not enough time to pass through customs, collect out baggage and get to the domestic terminal and we missed our onward flight. it was no problem in the end as we were transferred onto the next flight. However, a lot of stress could have been avoided by booking the next flight and not trying to make the first flight.
Graham LeeVisited Mombasa | Posted on 08 Mar
I took BA economy plus. It was slightly disappointing as it seems to be under staffed. And their app did not work for check in on return flight. I thought you might have better feedback forums with them. Next time I might consider an alternative airline.
Josephine CrawfordVisited Botswana | Posted on 08 Mar
As always all worked like clockwork.
Barrie WestVisited Johannesburg | Posted on 07 Mar
Over the years I have built a good working relationship with agents at DialAFlight. I feel they will do their best for me
Richard MillarVisited Cape Town | Posted on 07 Mar
I would steer clear of British Airways
Ashley DurmanVisited Cape Town | Posted on 07 Mar
Seamless transfers, another great experience from DialAFlight
Joanna Canton-SmithVisited Kilimanjaro | Posted on 05 Mar
Well done. Very professional
Christopher HirstVisited Nairobi | Posted on 05 Mar
Who better to help you plan your trip to the UK than people who live and work there? Our head office is in London overlooking Tower Bridge and you can call us for free to discuss your plans.
020·7962·9933
One call. All the answers.
Nothing is too complicated
You may simply want flights and a couple of nights in London. Or a complex itinerary visiting different parts of the UK. If you'd like to tick off a couple of European cities at the same time that's no problem.
Your trip will be customised specially for you.
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We are one of the UK's oldest and most loved travel companies, fully bonded by the CAA so your money is safeguarded. We are also rated the top travel company by Trustpilot. You can read the reviews below.
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