Excellent service as always
Response time to queries could be quicker but I suspect the Thomas Cook collapse was responsible.
Thank you for a lovely holiday - speak next year
Really easy and good service
Laura has given us exceptional service over all of our trips
The facilities at Addis Ababa airport are really poor. I expect they are into a progressive development process but toilets awful, no coffee, tea, drinks, food. Our flight went through security twice and others said they had been through three times on a previous occasion. They need to get their act together, and quickly!
We have had the most fabulous holiday in South Africa. The accommodation was first class .
Connection coming back was too tight in Doha. Still waiting for our luggage to arrive home, it's the first time we have experienced this so consider ourselves lucky when we think of all the years of travel we have done.
Connor was really helpful and reassuring and I appreciated having him as my main point of contact. Also his check in nearer the time. Like the personal touch.
Great service - would not use anyone else
As usual DialAFlight did exactly what it says on the tin.
Everything went according to plan especially arriving back to terminal 5 Heathrow and connecting at same terminal
Due to family issues, we had to change our homebound flight. Calvin was excellent in getting this done quickly and sympathetically, also going the extra mile by doing our seat reservations. An excellent service.
Excellent customer service from Jackson, he is a real asset
Keep up the good work.
Scott and his team at DialAFlight delivered once again.
Great holiday, thank you for all your help, hotels were all excellent, fantastic food
Super and efficient service right from the start. Would 100 % recommend.
Very helpful staff, would have no hesitation in using them again
Duncan was honestly amazing throughout the process, even when I thought I might miss my flight. I’ve never taken Qatar Airways but I’m so happy it was recommenced.
We were kept well informed and Hudson was a great help.
It was a pleasure dealing with DialAflight - efficient and friendly service
Same old, same old, perfect service from the DialAFlight team. 5* quality service, very competitive prices, regular updates on any changes to bookings, final check before flying/holiday to see if all the ducks are in a row.
Excellent service from Lloyd which made our holiday all the more enjoyable. All the arrangements went very well. Keep up the good service.
Great team. Brilliant
My greatest thanks for getting me on flights at short notice and getting me back home again.
Service was great. Very impressed with KLM. New businesses lounges at Schiphol were also very good.
Service from DialAFlight was excellent, we had to change our plans several times due illness and DiallAFlight support was fantastic..
So reasuring for us to know that your help during the recent BA strike was invaluable.
Great team at DialAFlight.
Amazingly, it is simple old-fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online, which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for almost 40 years and we believe no one does it better. Judge for yourself.
Not quite what you're looking for? We can easily customise an offer to suit your exact requirements
Need a little help deciding which hotel would be best for you? Feel free to call for a chat and let one of our experienced travel managers put together the perfect holiday.
They’ll also be able to advise on the latest flight offers and can organise taxi transfers, car hire or sightseeing if you wish.
Airport Lounges from £25
Once you’re through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.
All offer complimentary food, drinks, wifi and newspapers with some also including Fastrack through security. Prices from £25.
Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.
With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.
They will then assist you with your luggage and organise a private transfer directly to your hotel - there’s no waiting around for other passengers for shared transfers!
So no queues, no delays and less stress.
Let us extend the personalised service of your booking into your holiday with great prices on business class flights ready to add a touch of class to your trip.
Take the stress out of travelling with a host of wonderful perks on offer from priority check-in and premium lounge access to chauffeur service and fine in-flight dining, plus the supreme comfort of a fully-reclining seat.
Call us to see how much you could save on Business Class flights.
All customers can take advantage of exclusive premium rates we’ve negotiated for our portfolio of business clients. We’ll maintain your preferred airline loyalty programmes and you’ll have 24/7 support wherever you are in the world.
