Excellent service as always
Response time to queries could be quicker but I suspect the Thomas Cook collapse was responsible.
Thank you for a lovely holiday - speak next year
Really easy and good service
Laura has given us exceptional service over all of our trips
The facilities at Addis Ababa airport are really poor. I expect they are into a progressive development process but toilets awful, no coffee, tea, drinks, food. Our flight went through security twice and others said they had been through three times on a previous occasion. They need to get their act together, and quickly!
We have had the most fabulous holiday in South Africa. The accommodation was first class .
Connection coming back was too tight in Doha. Still waiting for our luggage to arrive home, it's the first time we have experienced this so consider ourselves lucky when we think of all the years of travel we have done.
Connor was really helpful and reassuring and I appreciated having him as my main point of contact. Also his check in nearer the time. Like the personal touch.
Great service - would not use anyone else
As usual DialAFlight did exactly what it says on the tin.
Everything went according to plan especially arriving back to terminal 5 Heathrow and connecting at same terminal
Due to family issues, we had to change our homebound flight. Calvin was excellent in getting this done quickly and sympathetically, also going the extra mile by doing our seat reservations. An excellent service.
Excellent customer service from Jackson, he is a real asset
Scott and his team at DialAFlight delivered once again.
Great holiday, thank you for all your help, hotels were all excellent, fantastic food
Super and efficient service right from the start. Would 100 % recommend.
Very helpful staff, would have no hesitation in using them again
Duncan was honestly amazing throughout the process, even when I thought I might miss my flight. I’ve never taken Qatar Airways but I’m so happy it was recommenced.
We were kept well informed and Hudson was a great help.
It was a pleasure dealing with DialAflight - efficient and friendly service
Same old, same old, perfect service from the DialAFlight team. 5* quality service, very competitive prices, regular updates on any changes to bookings, final check before flying/holiday to see if all the ducks are in a row.
Excellent service from Lloyd which made our holiday all the more enjoyable. All the arrangements went very well. Keep up the good service.
My greatest thanks for getting me on flights at short notice and getting me back home again.
Service was great. Very impressed with KLM. New businesses lounges at Schiphol were also very good.
Service from DialAFlight was excellent, we had to change our plans several times due illness and DiallAFlight support was fantastic..
So reasuring for us to know that your help during the recent BA strike was invaluable.
Great team at DialAFlight.