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Great service - thanks
Bradley was great once again.
Stacey does it every time! We have booked all of our big holidays through her and she never fails to design and organise an amazing break. This time she exceeded all expectations and every tiny detail was covered. Her expert knowledge about safaris made our holiday a truly magical experience, and every person on our trip (7) agreed it was the best holiday we have ever been on.
Everything went just as it should!
Absolutely delighted with all the arrangements. DialAFlight have always provided excellent service at a competitive price and Samuel in particular has been superb
All went very smoothly
We had a brilliant trip - thank you so much!
Excellent service from start to finish. Special shout out to Travis
Such a great travel manager - would recommend highly. Thanks Teddy.
Efficient service and good follow up prior to our trip.
Very helpful, capable and professional staff at every contact. Thank you.
After a delay from Edinburgh to Paris I arrived in Malawi to find my baggage left in Paris. It took two days to arrive. Not your fault but just want to let you know.
Great service from Damian and DialAFlight team
Prompt, friendly, efficient service. Thank you.
Your helpline service goes an extra mile. You were able to check us in when I had no internet. Thank you very much. I will travel with you again and I have recommended you to 3 other families.
I travelled with full tranquility knowing that I had 24/7 support. Thank you.
As always with DialAFlight, the experience was excellent. Everything was handled very efficiently, the communication was excellent and the team friendly and ready to help. A fantastic service all round.
Billy Gardner was in constant contact when our flights were delayed and cancelled. He ensured that alternative flights were organised so we made the connection for our safari! I previously thought I could make bookings myself more cheaply so I was pleasantly surprised when you actually came out at exactly the same cost and in some instances cheaper
Kirsty was brilliant, as always.
Excellent service both in buying tickets but subsequently in addressing queries when overseas. Always quick and helpful in responses - builds real confidence should any problems arise that they can be addressed.
Olivia has been amazing and our trip went extremely smoothly thanks to her. Highly recommend!
The different baggage weight allowances between the internal and the international flights was not highlighted. This would have been a nightmare if we had hadn't worked it out for ourselves.
Another well organised set of flights. All ran smoothly. Great service.
Had a lovely holiday, well organised, hassle free and stress free - what more could one ask for?
Not your fault but I would not want to have a Hyundai hire car again - the one in Kimberley was awful, noisy and tinny. Not good for the 400 mile journey I had to do with it. On the other hand the Mitsubishi in Johannesburg, which I hadn't had before, was excellent and a very nice car.
Fantastic holiday arranged by Saf. Team were available and helpful with my last minute questions. Thank you
Damian was great as always - very helpful and quick response to emails. Would definitely recommend as the service is outstanding.
Karl has been organising our trips for over 8 years and never disappoints. Really happy to have DialAFlight organising our travels.
Doug cares about his customers and makes you feel valued by checking up on you before departure
As usual with DialAFlight everything went like clockwork
Friends have been raving about Cape Town for so long now, that finally I thought it was about time I paid a visit. It's one of the easiest longhaul destinations to visit - because with hardly any time difference (an hour ahead when we went) there's no jet-lag to deal with. So after a direct flight to South Africa we could start to enjoy the holiday the moment we arrived.
A TRIP OF A LIFETIME
The trip with my boyfriend Eddie was for eight days, which I thought was probably not long enough to do all the things we planned. We wanted to see great places during some sightseeing trips and visit top restaurants, and the holiday also had to include golf, as Eddie and I are keen players.
We started with a three-night safari at the Sabi Sabi game reserve, situated on the edge of Kruger National Park. We couldn't wait to take a game drive through the bushveld. The Earth Lodge in the reserve was wonderful. I expected we might have to rough it on a safari, but the place was luxurious, serving great food and excellent wine (it had the most amazing cellar – one evening we had a private dinner and sampled lots of fine wines).
One of the highlights for me was a sunset picnic during one of our game drives. We had gin and tonics and some nibbles while sitting on top of our 4x4 as we watched the sun go down. It was a magical experience, and Eddie and I were both blown away by it.
OUR SAFARI EXPERIENCE
To see the wildlife you have to get up early, and the close encounter we had with a leopard, who was strolling behind the vehicle at one point, was fascinating. It wasn't frightening at all, rather a great feeling that we were in the middle of a huge adventure.
Back at the lodge, it was great talking to the other people who had been out on walks and drives. It was a chance for all of us to share our experiences.
CAPE TOWN CALLING
After the safari, our next stop was Cape Town, which is one of Africa's most fashionable cities. We stayed at the Cape Grace Hotel and our room had a fabulous view of Table Mountain. The Cape Grace had the feel of an old-school grand hotel and occupies a brilliant location near the busy V&A Waterfront, which has lots of shops and restaurants.
The great thing about South Africa for British travellers at the moment is the exchange rate. While sterling is struggling against the euro and dollar these days, we got about 17 rands to the pound, and prices are very reasonable. When Eddie studied the menu in restaurants he would point out wines for £20 which would easily cost £80 a bottle in Britain.
On the spur of the moment, one day we decided to hike up Table Mountain, which took about two-and-a-half hours. We were warned that it could be very windy at the top, but fortunately the weather was really warm and sunny during our jaunt.
FOOD & ACTIVITES GALORE
On another occasion, we managed to secure a table at the trendy and very popular Shortmarket Club restaurant in the city centre. The restaurant serves modern food with a South African twist.
We'd been looking forward to a round of golf since our arrival, as South Africa has some famous courses. We had an excellent round at the Steenberg Golf Club. The fairways and greens were well manicured and the course had amazing views. A good round of golf was followed by a great meal in the club's fine bistro, where we had a glass of sublime local wine.
Another place worth exploring are the beautiful Kirstenbosch Gardens which host numerous outdoor concerts during the warmer months. The whole holiday was perfect and at the end I said to Eddie: 'I don't want to go home!' When we left for the airport, I had tears in my eyes, and that doesn't happen very often at the end of a holiday. I really want to go back and next time I'll take my seven year-old daughter Betsy, because I think she will love it.
And Eddie is keen to go diving with sharks. I think I'll give that experience a miss… perhaps I'll go shopping with Betsy that day instead.
First published in the Mail on Sunday - January 2018
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