What 2527 customers think of DialAFlight customer service

Keep up the good customer service before and after.

Michelle is excellent! I have dealt with her on many occasions

Rico was very professional and helpful. I also enjoyed flying with Qatar airline.

All very organised , professional and efficient

Love Danny and the team, always consistently excellent service and always a pleasure to work with you.

We will be going to SA again next March so another opportunity to do more business

Mickey was excellent to deal with..

Service was excellent. However, we booked vegetarian meals but were offered vegan. Most likely airline error rather than DialAFlight.

I had to change my flights from November to July due to the sudden passing of my mother and I was treated with the utmost respect and efficiency by the DialAFlight staff. I will use DialAFlight for any future bookings

No problems with Dial A Flight

Thank you

Danny was super helpful and is a credit to DialAFlight. Would definitely recommend him to family and friends

Stress free flights. Thanks

Thank you. Amazing after sales service.

DialAFlight have always been more than helpful to accommodate our wishes which has been most comforting in knowing they are willing to go that extra mile to do so. Having liaised mainly with Sebastian/Jacob who are part of your wider team, they are always ready and willing to assist.

Ryan arranged our return flights to JHB on BA and assistance at airports. Would like to thank him for wonderful service

No problems at all.

Overall excellent service. In fact it could not be faulted. Grant very much on the ball and his help and guidance very much appreciated. Turkish Airline Business Class to Cape Town set a high standard. Well done and thanks

Everything went perfectly. Many thanks.

Agreed flights worked out well. KLM refused to accept changes, either when requested from South Africa or - as directed - when we reached Amsterdam. Disappointing.

Another trip that went so smoothly. Accommodation selection was perfect. A fantastic location which met all our needs. Flights all worked well giving us the maximum time at our final destination

Takes the stress out of trying to find a flight

I always recommend DialAFlight. I always get excellent service

Always good service

I was grateful to Anthony for emailing the day before my flight to make sure that everything was in order and for knowing that I could contact him at any time if there were any problems.

Great service, as usual. Pity that Emirates service levels have fallen, together with their offering, some inedible. Cannot wait for BA to fly direct to Durban in October.

Sorted it all out stress free thanks

Claire was absolutely brilliant and I have already recommended her to friends. Her customer service skills are second to none

KLM flight crew were excellent, very helpful

I should have asked you to book my seats at the time of the booking to secure decent seats. When I checked in there were very few seats to choose from.

BESPOKE FLY DRIVE TOURS TO South Africa

Call one of our experienced Travel Managers who can create a tailor-made itinerary or view other types of tours below.

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Why our customers love us

Amazingly it is simple old fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!

Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online which also saved them money.

Our team of 300 travel managers has been arranging tailor-made holidays for almost 38 years and we do not believe anyone does it better. Judge for yourself.

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