All very good!
Keep up the good service
I flew as an assisted passenger and all arrangements were spot on! When we phoned to ask a question we were assisted most professionally.
Informative and knowledgeable with a personal touch. Helpful and always responded to emailed queries within an hour or so
Very helpful friendly service, thank you
Dan did an excellent job as always!
Everything went smoothly apart from the flight home. It was delayed 4 hours and because we had no signal out in the bush we were unaware. We couldn’t check in and so had to sit several rows apart.
Thank you very much
Noah’s service is excellent.
Excellent service as usual. Thanks so much. you take all the hassle out of booking a flight. Also it is no more expensive than having all the stress of doing it yourself. Will be in touch very soon
DialAFlight have been there for us each journey. Much appreciated!
I've been using DialAFlight for over 3 years. I speak to a real person within a few rings EVERY time I call. They really do get me the best deals and I usually travel to South Africa. I tell everyone I meet about how fabulous they are - I cannot rave enough about their service. Love 'em!
I would not hesitate to recommend DialAFlight to friends - they have organised several long-haul trips for us including this safari which was AMAZING - we loved it.
Excellent service as always
Usual excellent service from DialAFlight, thank you. Only negative was the chaos at the airports at both ends.
Great service and amazing support network. Really appreciated the pre and post trip communication. Excellent service.
Flights worked to schedule and the only negative is that the food served on BA is awful - but not your fault
Excellent service
Thanks to Hayley and her team!
Personnel all very helpful and well informed
I've dealt with Ashley Homewood for the past five years. Every flight I have booked has been backed by his personal service. Nothing is too much trouble and he's always prompt with his replies to my many questions.
My wife's flight was cancelled whilst in South Africa from Durban to Johannesburg. Michael managed to get her on another flight within hours, great service.
Gino was incredibly helpful. Amazing customer service.
Perfect service
Des Wing is fabulous! He has organised a few trips now for me and they all deliver.
Recommend using London City airport, very smooth and efficient. Landed and out of the airport in 35 minutes!
Very helpful and service was excellent. Will use DialAFlight in future.
Highly satisfied with our trip and always friendly staff - thank you
Super service. Would recommend.
Ashley and his team are amazing!
Friends have been raving about Cape Town for so long now, that finally I thought it was about time I paid a visit. It's one of the easiest longhaul destinations to visit - because with hardly any time difference (an hour ahead when we went) there's no jet-lag to deal with. So after a direct flight to South Africa we could start to enjoy the holiday the moment we arrived.
A TRIP OF A LIFETIME
The trip with my boyfriend Eddie was for eight days, which I thought was probably not long enough to do all the things we planned. We wanted to see great places during some sightseeing trips and visit top restaurants, and the holiday also had to include golf, as Eddie and I are keen players.
We started with a three-night safari at the Sabi Sabi game reserve, situated on the edge of Kruger National Park. We couldn't wait to take a game drive through the bushveld. The Earth Lodge in the reserve was wonderful. I expected we might have to rough it on a safari, but the place was luxurious, serving great food and excellent wine (it had the most amazing cellar – one evening we had a private dinner and sampled lots of fine wines).
One of the highlights for me was a sunset picnic during one of our game drives. We had gin and tonics and some nibbles while sitting on top of our 4x4 as we watched the sun go down. It was a magical experience, and Eddie and I were both blown away by it.
OUR SAFARI EXPERIENCE
To see the wildlife you have to get up early, and the close encounter we had with a leopard, who was strolling behind the vehicle at one point, was fascinating. It wasn't frightening at all, rather a great feeling that we were in the middle of a huge adventure.
Back at the lodge, it was great talking to the other people who had been out on walks and drives. It was a chance for all of us to share our experiences.
CAPE TOWN CALLING
After the safari, our next stop was Cape Town, which is one of Africa's most fashionable cities. We stayed at the Cape Grace Hotel and our room had a fabulous view of Table Mountain. The Cape Grace had the feel of an old-school grand hotel and occupies a brilliant location near the busy V&A Waterfront, which has lots of shops and restaurants.
The great thing about South Africa for British travellers at the moment is the exchange rate. While sterling is struggling against the euro and dollar these days, we got about 17 rands to the pound, and prices are very reasonable. When Eddie studied the menu in restaurants he would point out wines for £20 which would easily cost £80 a bottle in Britain.
On the spur of the moment, one day we decided to hike up Table Mountain, which took about two-and-a-half hours. We were warned that it could be very windy at the top, but fortunately the weather was really warm and sunny during our jaunt.
FOOD & ACTIVITES GALORE
On another occasion, we managed to secure a table at the trendy and very popular Shortmarket Club restaurant in the city centre. The restaurant serves modern food with a South African twist.
We'd been looking forward to a round of golf since our arrival, as South Africa has some famous courses. We had an excellent round at the Steenberg Golf Club. The fairways and greens were well manicured and the course had amazing views. A good round of golf was followed by a great meal in the club's fine bistro, where we had a glass of sublime local wine.
Another place worth exploring are the beautiful Kirstenbosch Gardens which host numerous outdoor concerts during the warmer months. The whole holiday was perfect and at the end I said to Eddie: 'I don't want to go home!' When we left for the airport, I had tears in my eyes, and that doesn't happen very often at the end of a holiday. I really want to go back and next time I'll take my seven year-old daughter Betsy, because I think she will love it.
And Eddie is keen to go diving with sharks. I think I'll give that experience a miss… perhaps I'll go shopping with Betsy that day instead.
First published in the Mail on Sunday - January 2018
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements