Your calls always answered within 5 rings.
Very good staff - couldn't fault them
Emma is superb and I frequently recommend her to my friends
Owen was so helpful, efficient and knowledgeable - I would recommend him absolutely
Cameron and his team most helpful
Found us a flight quickly and efficiently to give us exactly what we wanted
I have recommended John Huff to several friends and relations
Another fabulous safari organised by Stacey. She really is an African expert!
First class service from start to finish.
Reece went above and beyond and everything went like clockwork - this is why we use DialAFlight for exceptional service.
Service was great. We will definitely use again
The itinerary and arrangements were fabulous and completely stress free. A big shout out to Russell Harrison for all the support and information to ensure we had an amazing holiday.
Many thanks to Eric and his team - another fantastic trip with DialAFlight
We have worked with Matt Power for many years and he has seen us through many issues that have cropped up with his knowledge and experience.
Not impressed with BA service on return journey
Always friendly and efficient.
Everything went to plan. Thank you.
The whole process and attention to detail was perfect. And when Air France lost the luggage you stepped up yet again. Next booking coming shortly
Might be an idea to extend the transit time between flights.
Great recommendation for hotel
Once again DialAFlight exceeded expectations. They arranged a complete 22 day itinerary to South Africa involving 8 flights, 2 lots of car hire and 3 airlines. On top of this they arranged wheelchair assistance. Outstanding work Dexter Tashin and his team
All good, thanks
What an exceptional service. I have shared my experience and promoted your brand to everyone I know because of my personal experience! Outstanding!
Absolutely fantastic service
Keep up the good work
Very attentive and a great service
There was a delay of one hour in Amsterdam but that had nothing to do with yourselves.
Darren always provides accurate advice and perfect itineraries; much appreciated
Matthew and his team are absolutely BRILLIANT
Excellent service from Robbie as always
Keep up the good work
Friends have been raving about Cape Town for so long now, that finally I thought it was about time I paid a visit. It's one of the easiest longhaul destinations to visit - because with hardly any time difference (an hour ahead when we went) there's no jet-lag to deal with. So after a direct flight to South Africa we could start to enjoy the holiday the moment we arrived.
A TRIP OF A LIFETIME
The trip with my boyfriend Eddie was for eight days, which I thought was probably not long enough to do all the things we planned. We wanted to see great places during some sightseeing trips and visit top restaurants, and the holiday also had to include golf, as Eddie and I are keen players.
We started with a three-night safari at the Sabi Sabi game reserve, situated on the edge of Kruger National Park. We couldn't wait to take a game drive through the bushveld. The Earth Lodge in the reserve was wonderful. I expected we might have to rough it on a safari, but the place was luxurious, serving great food and excellent wine (it had the most amazing cellar – one evening we had a private dinner and sampled lots of fine wines).
One of the highlights for me was a sunset picnic during one of our game drives. We had gin and tonics and some nibbles while sitting on top of our 4x4 as we watched the sun go down. It was a magical experience, and Eddie and I were both blown away by it.
OUR SAFARI EXPERIENCE
To see the wildlife you have to get up early, and the close encounter we had with a leopard, who was strolling behind the vehicle at one point, was fascinating. It wasn't frightening at all, rather a great feeling that we were in the middle of a huge adventure.
Back at the lodge, it was great talking to the other people who had been out on walks and drives. It was a chance for all of us to share our experiences.
CAPE TOWN CALLING
After the safari, our next stop was Cape Town, which is one of Africa's most fashionable cities. We stayed at the Cape Grace Hotel and our room had a fabulous view of Table Mountain. The Cape Grace had the feel of an old-school grand hotel and occupies a brilliant location near the busy V&A Waterfront, which has lots of shops and restaurants.
The great thing about South Africa for British travellers at the moment is the exchange rate. While sterling is struggling against the euro and dollar these days, we got about 17 rands to the pound, and prices are very reasonable. When Eddie studied the menu in restaurants he would point out wines for £20 which would easily cost £80 a bottle in Britain.
On the spur of the moment, one day we decided to hike up Table Mountain, which took about two-and-a-half hours. We were warned that it could be very windy at the top, but fortunately the weather was really warm and sunny during our jaunt.
FOOD & ACTIVITES GALORE
On another occasion, we managed to secure a table at the trendy and very popular Shortmarket Club restaurant in the city centre. The restaurant serves modern food with a South African twist.
We'd been looking forward to a round of golf since our arrival, as South Africa has some famous courses. We had an excellent round at the Steenberg Golf Club. The fairways and greens were well manicured and the course had amazing views. A good round of golf was followed by a great meal in the club's fine bistro, where we had a glass of sublime local wine.
Another place worth exploring are the beautiful Kirstenbosch Gardens which host numerous outdoor concerts during the warmer months. The whole holiday was perfect and at the end I said to Eddie: 'I don't want to go home!' When we left for the airport, I had tears in my eyes, and that doesn't happen very often at the end of a holiday. I really want to go back and next time I'll take my seven year-old daughter Betsy, because I think she will love it.
And Eddie is keen to go diving with sharks. I think I'll give that experience a miss… perhaps I'll go shopping with Betsy that day instead.
First published in the Mail on Sunday - January 2018
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements