Thanks to Ray for putting my flights together and especially for securing seats on the long haul sectors. All flights were good. Airports mixed however.
Absolutely fantastic airline
I book through Brody Letchfield. He gives me amazing service every time.
Excellent service as always
More information about transfer arrangements at Johannesburg Airport
Tara always delivers excellent service
Thank you for your rapid and helpful response to our request for assistance with seating issues
My flight time was changed and I got multiple messages to inform me of this, which was brilliant and impossible to miss. So thank you all so much for taking such good care of me.
Would use your company again. Emma Pearce went over and above in order to help us
To improve I would want an email just ahead of when online check in opened for my return flight.
All arrangements went smoothly and without a hitch
Always happy with DialAFlight, problem this trip was flying with BA. Never ever again.
Trip was above our expectations thanks to the fantastic team at DialAFlight
Thank you Lloyd. all excellent as always. Even got upgraded to Club World!
Once again my travel plans went perfectly thanks to your good planning
This is the second time I have booked flights this year and both times I have had impeccable service from Samuel Jalloh. I have already told several friends about the high level of customer service
Nicholas as ever goes that extra mile.
Arthur went above and beyond in fulfilling our safari dream. Nothing was too much trouble!
Very good customer service .
As always you provided a trouble free booking service
Thank you for going the extra mile for me.
Excellent service as always!
We had the most amazing time. Everything DialAFlight did was perfect and made the trip plain sailing.
Great job as always
Arthur and his team are great to deal with and I will be back again.
A little longer please between connections at Dubai as it took me nearly 2 hours to get from one gate to the other
British Airways make it very hard to say anything good about them! The return flight was in an old plane and short of cabin staff. My entertainment system was unusable & I could see others around struggling too. My seat self reclined during take-off! Before landing there were 4 seats in the immediate area that crew were unable to get upright. Will always choose another carrier in future where possible.
Excellent value, friendly and responsive. Ian and his team did a great job.
Friends have been raving about Cape Town for so long now, that finally I thought it was about time I paid a visit. It's one of the easiest longhaul destinations to visit - because with hardly any time difference (an hour ahead when we went) there's no jet-lag to deal with. So after a direct flight to South Africa we could start to enjoy the holiday the moment we arrived.
A TRIP OF A LIFETIME
The trip with my boyfriend Eddie was for eight days, which I thought was probably not long enough to do all the things we planned. We wanted to see great places during some sightseeing trips and visit top restaurants, and the holiday also had to include golf, as Eddie and I are keen players.
We started with a three-night safari at the Sabi Sabi game reserve, situated on the edge of Kruger National Park. We couldn't wait to take a game drive through the bushveld. The Earth Lodge in the reserve was wonderful. I expected we might have to rough it on a safari, but the place was luxurious, serving great food and excellent wine (it had the most amazing cellar – one evening we had a private dinner and sampled lots of fine wines).
One of the highlights for me was a sunset picnic during one of our game drives. We had gin and tonics and some nibbles while sitting on top of our 4x4 as we watched the sun go down. It was a magical experience, and Eddie and I were both blown away by it.
OUR SAFARI EXPERIENCE
To see the wildlife you have to get up early, and the close encounter we had with a leopard, who was strolling behind the vehicle at one point, was fascinating. It wasn't frightening at all, rather a great feeling that we were in the middle of a huge adventure.
Back at the lodge, it was great talking to the other people who had been out on walks and drives. It was a chance for all of us to share our experiences.
CAPE TOWN CALLING
After the safari, our next stop was Cape Town, which is one of Africa's most fashionable cities. We stayed at the Cape Grace Hotel and our room had a fabulous view of Table Mountain. The Cape Grace had the feel of an old-school grand hotel and occupies a brilliant location near the busy V&A Waterfront, which has lots of shops and restaurants.
The great thing about South Africa for British travellers at the moment is the exchange rate. While sterling is struggling against the euro and dollar these days, we got about 17 rands to the pound, and prices are very reasonable. When Eddie studied the menu in restaurants he would point out wines for £20 which would easily cost £80 a bottle in Britain.
On the spur of the moment, one day we decided to hike up Table Mountain, which took about two-and-a-half hours. We were warned that it could be very windy at the top, but fortunately the weather was really warm and sunny during our jaunt.
FOOD & ACTIVITES GALORE
On another occasion, we managed to secure a table at the trendy and very popular Shortmarket Club restaurant in the city centre. The restaurant serves modern food with a South African twist.
We'd been looking forward to a round of golf since our arrival, as South Africa has some famous courses. We had an excellent round at the Steenberg Golf Club. The fairways and greens were well manicured and the course had amazing views. A good round of golf was followed by a great meal in the club's fine bistro, where we had a glass of sublime local wine.
Another place worth exploring are the beautiful Kirstenbosch Gardens which host numerous outdoor concerts during the warmer months. The whole holiday was perfect and at the end I said to Eddie: 'I don't want to go home!' When we left for the airport, I had tears in my eyes, and that doesn't happen very often at the end of a holiday. I really want to go back and next time I'll take my seven year-old daughter Betsy, because I think she will love it.
And Eddie is keen to go diving with sharks. I think I'll give that experience a miss… perhaps I'll go shopping with Betsy that day instead.
First published in the Mail on Sunday - January 2018
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