I always book though DialAFlight. Bobby is very good
Excellent service from my very first phone call to George up until our flight. Have recommended at least two other people who have now booked with you
Once again Raj and team excelled. Unable to fault DialAFlight from start to finish.
All great as expected
From leaving Heathrow to arriving in JNB and collecting our car hire it was smooth and excellent. No issues at all. Would highly recommend DialAFlight to all.
Thank you to Les and his team for their care and attention ensuring all went perfectly with our flight.
Fantastic service
Liked the fact that you got me a seat in the back row next to a window
We still don’t know why we go through security twice at Addis? Is it just that it applies to people with special assistance like me. It would be helpful to know so that we can reassess our plans at Addis. Other than a delay at Geneva because the Swiss lost a passenger everything went well.
As usual all went smoothly
Roger Smith was excellent - from the initial contact through to getting everything booked and sorted re our flights to South Africa. And have already booked further flights via him.
The holiday went without fault - good flights much better than BA. The only annoying thing was the hotel which was supposed to be next to the airport was £20 each way. Other than that it was a great holiday.
Teddy has always been so helpful and your company in our opinion is the best .
Very attentive, helpful and efficient. Your service was impeccable, thank you
First Class as always
DialAFlight did deliver but accommodation at one stop was poor and would not recommend
The holiday could not have been better. Saf did an amazing job, both initially in creating the trip I wanted, and thereafter in advice and checking everything was OK. If I could have made it a 6 out of 5 I would have!
Liam was exceptional with his assistance in arranging this trip - everything was smooth. Thank you so much - you have a great team - knowledgeable and supportive. En pointe for meeting our requirements.
Great service from Stan Castle.
Christopher Briggs is always amazingly helpful.
Thank you Chris for all your help. All went smoothly - apart from the stomach upset Angela thinks she got from the meal she ate in the lounge at Terminal 5
Our flight from Nelspruit to Jo burg was delayed so we nearly missed our flight to Heathrow. Maybe we should have had an earlier flight, if we hadn’t checked our luggage through to Heathrow we would have definitely missed the flight. But all in all it worked and thank you.
Sebastian and his team are always so helpful - wouldn’t book with anyone else.
Always a pleasure dealing with Josh Coates at DialAFlight
All staff, especially Luke, were professional, helpful, friendly, considerate and informative and gave me 100% confidence regarding my flights to Cape Town. I will highly recommend them to everyone I know who will be taking a trip abroad. Thank you all
Both flights each trip timed to perfection.
Stuart is an excellent travel adviser. Always on the case and so helpful. He is a pleasure to do business with
Thank you for the good service provided by BA
Contacted Jordan Fell very early in the morning as my mum passed away. He found us tickets and booked straight away. He has been our travel agent for over 15 years and we always have great service. Thank you for your kindness at this difficult time.
Lucas and his team went above and beyond as always
Friends have been raving about Cape Town for so long now, that finally I thought it was about time I paid a visit. It's one of the easiest longhaul destinations to visit - because with hardly any time difference (an hour ahead when we went) there's no jet-lag to deal with. So after a direct flight to South Africa we could start to enjoy the holiday the moment we arrived.
A TRIP OF A LIFETIME
The trip with my boyfriend Eddie was for eight days, which I thought was probably not long enough to do all the things we planned. We wanted to see great places during some sightseeing trips and visit top restaurants, and the holiday also had to include golf, as Eddie and I are keen players.
We started with a three-night safari at the Sabi Sabi game reserve, situated on the edge of Kruger National Park. We couldn't wait to take a game drive through the bushveld. The Earth Lodge in the reserve was wonderful. I expected we might have to rough it on a safari, but the place was luxurious, serving great food and excellent wine (it had the most amazing cellar – one evening we had a private dinner and sampled lots of fine wines).
One of the highlights for me was a sunset picnic during one of our game drives. We had gin and tonics and some nibbles while sitting on top of our 4x4 as we watched the sun go down. It was a magical experience, and Eddie and I were both blown away by it.
OUR SAFARI EXPERIENCE
To see the wildlife you have to get up early, and the close encounter we had with a leopard, who was strolling behind the vehicle at one point, was fascinating. It wasn't frightening at all, rather a great feeling that we were in the middle of a huge adventure.
Back at the lodge, it was great talking to the other people who had been out on walks and drives. It was a chance for all of us to share our experiences.
CAPE TOWN CALLING
After the safari, our next stop was Cape Town, which is one of Africa's most fashionable cities. We stayed at the Cape Grace Hotel and our room had a fabulous view of Table Mountain. The Cape Grace had the feel of an old-school grand hotel and occupies a brilliant location near the busy V&A Waterfront, which has lots of shops and restaurants.
The great thing about South Africa for British travellers at the moment is the exchange rate. While sterling is struggling against the euro and dollar these days, we got about 17 rands to the pound, and prices are very reasonable. When Eddie studied the menu in restaurants he would point out wines for £20 which would easily cost £80 a bottle in Britain.
On the spur of the moment, one day we decided to hike up Table Mountain, which took about two-and-a-half hours. We were warned that it could be very windy at the top, but fortunately the weather was really warm and sunny during our jaunt.
FOOD & ACTIVITES GALORE
On another occasion, we managed to secure a table at the trendy and very popular Shortmarket Club restaurant in the city centre. The restaurant serves modern food with a South African twist.
We'd been looking forward to a round of golf since our arrival, as South Africa has some famous courses. We had an excellent round at the Steenberg Golf Club. The fairways and greens were well manicured and the course had amazing views. A good round of golf was followed by a great meal in the club's fine bistro, where we had a glass of sublime local wine.
Another place worth exploring are the beautiful Kirstenbosch Gardens which host numerous outdoor concerts during the warmer months. The whole holiday was perfect and at the end I said to Eddie: 'I don't want to go home!' When we left for the airport, I had tears in my eyes, and that doesn't happen very often at the end of a holiday. I really want to go back and next time I'll take my seven year-old daughter Betsy, because I think she will love it.
And Eddie is keen to go diving with sharks. I think I'll give that experience a miss… perhaps I'll go shopping with Betsy that day instead.
First published in the Mail on Sunday - January 2018
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