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Excellent communication and assistance looking for the right flight
Travel and flight changes all went smoothly and without any pressure or hitches. Thank you again for all your expert planning on my behalf.
We had an absolutely fantastic time in South Africa, thank you! The safari and hotel accommodation were perfect. It was reassuring to know that DialAFlight were on the end of the phone if we needed help when our first flight was delayed and we thought we might miss our connecting flight.
Ewan went above and beyond sorting out an alteration to our flights as well as stepping in and dealing with a flight cancellation.Couldn’t have asked for better help and support.
Brodie was excellent -we will definitely be contacting him again.
Lee was as professional as ever- an absolute pleasure to work with. Thank you
Due to an accident our return travel plans had to be changed. Although our return travel did not require input from DialAFlight, I was impressed they called to check everything was OK when they were notified of a change to our flight.
All good - just the right amount of contact and information on the run up to the flight.
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Great team and great service. Even had a call on the day we were flying as there was an issue at Heathrow. Very happy with Lee's service
Thank you, we are very pleased how smoothly everything went on our trip
Thank you Callum for all you have done for us over the many years. We value your skill and personal attention to detail.
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All the hotels were fabulous and we would definitely recommend them all. The safari camp and safari itself was amazing. Transfer in Cape Town wasn't very good initially as the instructions we were given for where the driver would be were not correct but pick up from the hotel was good. Overall it was a fabulous trip of a lifetime.
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The whole trip was extremely well organised as usual. Everything went like clockwork thanks to Michelle
Dale has never let us down. We would never use anyone else. We have used DialAFlight for many years. Thank you.
British Airways are not as good as they think they are, but it was the only direct flight to Heathrow
Gordon was brilliant as always. Great communication, super helpful and everything was perfect,-thank you!
Great communication
Wheelchair service on return flight to Hathrow was totally lacking and it left me and other passengers abandonded before baggage pickup.
Qatar were Excellent .. while BA continue to be sub-standard
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Always amazing
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KLM were the airline recommended and they were first class. Thank you DialAFlight. Yet again you are just a phone call away from a great holiday
Flights all went to plan as usual - many thanks to Julie and her team
Due to illness we needed an amendment to hotel accommodation and Aiden sorted it very quickly making our lives easier.
Black sky erupts into brilliant purple, white and electric blue. The air is thick with the stench of wet mud and pollen. Huge bullets of hot rain graze our skin and hammer the open-top Land Rover as we wrestle our way through sodden dirt tracks.
'Welcome to Africa,' our guide Bongani laughs, with one hand on the wheel and a torch in the other. 'Big cats love the rain, it's the perfect camouflage.'
An hour ago it was a baking 35c (95f).
Now the herds of zebra, nyala, impala, buffalo, kudu, waterbuck - and more - that dozed in the muggy evening have all scampered for shelter.
As we reach the only stretch of Tarmac for miles around, a pungent smell of oil rises from the road. Slick tar steams in the headlights and, up above, the night continues to jolt itself awake.
Then we screech to a stop. Two baby elephants galumph into the road ahead, followed swiftly by rather angry-looking parents waving their trunks at us.
'We have to keep moving, the rain's distressed them,' Bongani shouts.
Back in my room - a sleek concrete construction perched on stilts off the edge of a rocky incline overlooking the Luvuvhu river - the thunder relaxes outside and the hymnic buzz of cicadas returns.
Yesterday I was in chilly North London.
Now I'm a two-hour drive from any notable civilisation with no phone signal, let alone Wi-Fi. I sleep like a log.
The Outpost is one of just two lodges in Pafuri, a 65,000-acre area of private bushland and the uppermost section of South Africa's Kruger National Park.
We're at the very north of the country here, away from the touristy bustle of the main park further south. Down there you can safely expect the 'Big Five in one drive'. But what you forgo in copious game sightings in Pafuri, you get back in the most gorgeous solitude.
The weather is almost tropical; and with that comes some of the richest and most varied wildlife in the country.
Pafuri makes up less than two per cent of the wider Kruger bush, yet it contains a staggering 80 per cent of the region's bio-diversity, including some 350 species of rare birds.
Red hornbills (or Zazu from the Lion King), bright-blue Meves's starlings, green Tarzan pigeons and purple rollers swirl past. 'Did you see that shadow overhead?' I ask.
'A black eagle,' Bongani says, barely looking up.
'And that alarm-like call?' A tropical boubou. 'And that chirping in the distance?'
'That's a zebra, Henry'.
Life quickly shifts here; it's dinner by candlelight out on the veranda of the main lodge soon after sunset and - freed from emails, social media and box-set binges - it's early to bed before an even earlier start.
Suddenly I'm a 'morning person', jumping up at 5am to gawk on the balcony at the cinematic scene unfolding in 4D: orangey-pink deliciousness bursting over misty grasslands and fat baobab trees.
The Outpost offers two drives a day, one at dawn and one into nightfall, with time in between to swim at the lodge's pool or indulge in a spa treatment.
The room achieves the desired indoor-outdoor but not really too outdoor blend.
All that separates you from the elements is canvas and a mosquito net. But the free-standing bath and other hotel finishes are welcome luxuries.
Trucks loaded with freezers bring in weekly deliveries of dragon fruit, venison steak, rainbow trout and rabbit. And I find it surprisingly easy to slip into the routine of coffee and muffins first thing, followed by breakfast, lunch, high tea and a three-course dinner.
My drive companions for the stay, British couple Simon and Sarah, visited four years ago and have returned for a 30th birthday.
One day, gathered at the top of Lanner Gorge for a sundown gin and tonic, Simon gets down on one knee and proposes.
Of course, Sarah accepts (how could she not!) and we toast them with champagne.
Before apartheid, Pafuri was home to the Makulekes. A 1969 government edict saw the land forcibly taken and its people displaced. But when the area was returned to rightful ownership in 1996, the community chose not to go back, instead renting it to lodges which almost exclusively hire staff, like Bongani, of Makuleke heritage.
Our drives, therefore, are punctuated by countless lessons: that wild sage is rubbed on the skin as an insect repellent. That leopard urine smells like popcorn. That the call of blacksmith lapwings sounds like the clank of a hammer on metal.
And that lala palms from Zimbabwe are so called because their sap can be brewed into a highly intoxicating drink ('lala' means 'to sleep').
This is Bongani's home; and ours to enjoy for a brief - but dazzling - time only.
First published in the Daily Mail - February 2023
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