020·7962·9933
Excellent customer service, the only thing I’d recommend is that for Air France flights on the Airbus 380 in Business, your agents should tell customers clearly it’s not a flat bed. I found it really hard to sleep on the overnight flight as the angle of the chair when in “bed” position just made me slide down towards the footwell! I would not travel Air France business on the A380 again for an overnight flight.
Yet another excellent holiday arranged by Malcolm - everything went smoothly and I don’t know how he can beat this trip, it was fantastic
Fantastic service from Eric. Total superstar, thank you
I frequently recommend you to friends. Well done yet again.
It definitely pays to book with DialAFlight. Our airline went on strike and DialAFlight sorted out an alternative flight immediately. We were not troubled at all. We met people on the new flight who had had to spend hours searching for flights
Great service as always - thank you Kylie
Great staff, excellent at what they do
Gerry has been fantastic. Extremely knowledgeable, personable, efficient. I could always be assured if I emailed him, he would respond at the first opportunity.
All worked out great
All very efficient
Air France was a bit more bureaucratic than KLM which was very friendly.
Everything went right.
Used many times. Always an easy process and never had any issues.
Jay’s knowledge is second to none. A credit to the team
Using DialAFlight made planning my trip so easy - everything went smoothly. Totally efficient great customer service.
Cannot find anything to complain about - always very friendly when we ring. Have already recommended you
Faultless arrangements and reccomendations
Best travel company by a mile
I was originally wary to use a company I'd never heard of before. I did some homework, and once I had committed to my booking I was pleased that I received personal follow-up from my contact.
Help with bookings and Emirates car collection and car hire for 4 weeks was all done with efficiency and care by your team.
SAA business to Joburg was great value with good food and service. But the seat/bed was of the type BA threw out 25 yrs ago. I wouldn't use SAAagain.
Great service and prices.
Thanks Billy for finding us the best flights at the best price and for making sure we had everything we needed.
I felt the service was good and a better experience than dealing with the airline directly.
Apart from the pick-up/transfer problem at Cape Town on arrival which got sorted everything else was first class.
Did not fully appreciate until 24 hrs before coming home that I could check in using your app - absolutely fantastic. Your personal help and service from the start of booking this trip was outstanding. All my family use you now for booking their flights / holidays and continually recommend you to friends.
I commend the professionalism and dedication of staff - most importantly that of Harvey who always goes the extra mile.
Thanks Rob everything went to plan. 10 out of 10
Great service as usual
Brody was very helpful in finding and recommending the most cost effective and civilised flights to South Africa and all went according to plan.
South Africa is one of the most remarkable places you’ll ever visit and with the pound strong against the rand, now is the perfect time to see this beautiful and rewarding rainbow nation.
As a South African and animal lover, it’s always the wildlife that draws me back to my home. This time I’m on the hunt for the Big Five: lion, elephant, Cape buffalo, leopard and rhino.
And there is no better place to spot all these in their natural environment than at Sabi Sabi Private Game Reserve - a National Geographic 'Unique Lodge of the World'.
Adjacent to the Kruger National Park, the animals are free to roam the non-fenced boundary between the national park and 65,000 hectares of the Sabi Sands. I plan to drive from Joburg’s O.R. Tambo airport to Sabi Sabi before heading to the Drakensburg Mountains, a World Heritage site, and on to Durban, where I grew up.
The reserve does do its own transfers and has a landing strip for guests but what I enjoy most about SA is the vast landscape and the interesting sites along the way, so I’ve chosen the five-hour drive.
LUXURY LODGING
I’ll be staying at Sabi’s Earth Lodge, which is simply out of this world. When I arrive, welcomed by a cool drink and a smiling member of staff, I can see exactly why. It’s surrounded by lush vegetation and is chiselled into the landscape to make it invisible from afar.
It also has the wildlife and on my first morning at sunrise I'm lucky enough to watch a large herd of elephant making its way through the camp.
The lodge has 13 luxurious suites, each with a plunge pool and stone bath. It’s late afternoon when I arrive and I’ve missed the usual departure of 3.30pm for an afternoon drive, but my ranger Justin and his tracker Petro still offer to take me for some sundowners where we can hopefully catch sight of some wildlife.
We drive barely a few miles before we come across a herd of elephants and in no time we’re surrounded. As they rumble past, manoeuvring their trunks through the trees, my heart feels like it’s going to burst.
I was lucky enough to grow up in South Africa and have spent time in the bush before but I’ve never been quite so close to a herd as large as this.
But my main request for Justin and Petro is that they find me a leopard and a few days later, I’m lucky enough to spend a good hour with one.
Maxabeni is a powerful and confident young male leopard who allows us to follow him. Watching his sleek body move through the vegetation makes me realise just how powerful and nimble these cats are. And they’re smart, adapting and using their environment to hunt.
Justin explains that Maxabeni had become so comfortable with the safari vehicles that he had learned to use them as cover before pouncing on unsuspecting impala.
RELAX AND REFUEL
Sabi Sabi knows how to feed its guests. As soon as you wake, you’re given a selection of pastries and yoghurts, before being taken on a morning drive. While out you stop for hot drinks and rusks – a twice-baked bread, popular with South Africans – before returning to the lodge for a full breakfast.
You get a few hours to relax before lunch is served - followed shortly by afternoon tea.
At around 3.30pm you’re taken for a drive before returning to dinner – usually six courses
Be prepared to put on weight! After four days my waistline is screaming to leave, but I want to stay longer. There's nothing like going to bed with the sound of lions reverberating through the night.
And as I wave goodbye to Justin and Petro, I feel I’m leaving old friends. I drive to a hotel in the Drakensburg Mountains – a four-hour trip – but stop at Joburg along the way, the perfect place to stop for lazy lunches and curio shopping.
FINAL DESTINATION
Driving through the long, winding roads makes you realise how vast the country is and you get the chance to glimpse the lives of locals. Villages are bustling with schoolchildren who dance and wave at you.
I’m staying at Cathedral Peak Hotel, perfect to relax for a weekend with its golf course and swimming pool. It’s a splendid base for hiking, off-road biking or horse riding.
After a few days in the mountains I head to Durban for some sun and surf. The combination of centres has made for one wildly brilliantly trip.
Amazingly, it is simple old-fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online, which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for almost 40 years and we believe no one does it better. Judge for yourself.
Not quite what you're looking for? We can easily customise an offer to suit your exact requirements
Airport Lounges from £25
Once you’re through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.
All offer complimentary food, drinks, wifi and newspapers with some also including Fastrack through security. Prices from £25.
Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.
With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.
They will then assist you with your luggage and organise a private transfer directly to your hotel - there’s no waiting around for other passengers for shared transfers!
So no queues, no delays and less stress.
Let us extend the personalised service of your booking into your holiday with great prices on business class flights ready to add a touch of class to your trip.
Take the stress out of travelling with a host of wonderful perks on offer from priority check-in and premium lounge access to chauffeur service and fine in-flight dining, plus the supreme comfort of a fully-reclining seat.
Call us to see how much you could save on Business Class flights.
All customers can take advantage of exclusive premium rates we’ve negotiated for our portfolio of business clients. We’ll maintain your preferred airline loyalty programmes and you’ll have 24/7 support wherever you are in the world.
