A pleasure to deal with
As usual DialAFlight did exactly what it says on the tin.
Tony always comes up trumps and our holidays have never disappointed
Everything went according to plan especially arriving back to terminal 5 Heathrow and connecting at same terminal
I contacted Lily to discuss our honeymoon after a recommendation . We had quotes from other providers but Lily managed to find us a more favourable holiday at a similar if not slightly better price. She sorted all our transfers, flights and hotels and everything went amazingly well. We had the best time and I would highly recommend
Especially appreciate being able to speedily contact "my" agent by phone.
Due to family issues, we had to change our homebound flight. Calvin was excellent in getting this done quickly and sympathetically, also going the extra mile by doing our seat reservations. An excellent service.
Friendly and efficient service.
Excellent customer service from Jackson, he is a real asset
Keep up the good work.
Good to be able to say everything went according to plan - smooth and no hitches
Keep up the good work.
Magnificent. Best thing that I have done in my whole life
Nothing was too much trouble and we were kept up to date at all times. Service was prompt and accurate
Scott and his team at DialAFlight delivered once again.
Super and efficient service right from the start. Would 100 % recommend.
Very helpful staff, would have no hesitation in using them again
So helpful, so considerate
Duncan was honestly amazing throughout the process, even when I thought I might miss my flight. I’ve never taken Qatar Airways but I’m so happy it was recommenced.
Otis was absolutely amazing. He is an asset to your company
We were kept well informed and Hudson was a great help.
Niall made our travel experience painless.
You are wonderful!
The Pepper club was fab - I’m going to miss that 5 star treatment, I was made for that! I have already been passing round the details and will be phoning Martin to say thanks and keep up the good work.
Perfect service as usual. We were unfortunate to have our car break down two hours away from the airport with no chance of making our flight. I phoned the emergency number and spoke to Rosie. Five minutes later she had the three of us booked on the next flight out. Stress free travel with the DialAFlight team!
We had an absolutely wonderful holiday. From the Game Reserve via the Garden Route to Capetown everything went to plan and all of the accommodation was of a very high standard. An unforgettable experience. Many thanks once again to Raymond and the rest of the team.
It was a pleasure dealing with DialAflight - efficient and friendly service
Same old, same old, perfect service from the DialAFlight team. 5* quality service, very competitive prices, regular updates on any changes to bookings, final check before flying/holiday to see if all the ducks are in a row.
As usual a very organised booking. I love DialAFlight.
Excellent service from Lloyd which made our holiday all the more enjoyable. All the arrangements went very well. Keep up the good service.
A hand-written card has been left on the table in our room. It urges us to 'pause, listen, smell, taste, feel and see' while staying at Singita Ebony Lodge in South Africa.
Whoever wrote the note could easily have added: learn.
Because for all the game drives, sumptuous late breakfasts, sundowners in the bush, brandies by the pool, massages in the spa, a safari is a crash-course in animal welfare, a tutorial into the workings of nature. At least it is in the Sabi Sands Reserve near the Mozambique border, where Singita covers 18,000 acres.
Even the daftest of questions from the back of the Jeep are taken seriously. My ignorance knows no bounds, but our guide, Andries, and his spotter companion, Martin, never make you feel a dunce.
And I pick up a few nuggets along the way: impalas are born with 90 per cent of their brains fully formed, giving them a sporting chance of surviving into adulthood; lions see in black and white (which must be infuriating for zebras); two-thirds of a termite mound is underground; giraffes have hearts the size of footballs; elephants flap their ears for ventilation.
BATTLE FOR SURVIVAL
But the most important thing I learn is that it's brutal out there. It may be a bewitching landscape as the sun rises and falls on the greatest show on earth – but it's also one big battle for survival.
You feel the tension everywhere, as the tails of the buffalo twirl furiously when danger lurks and a female elephant hurriedly scrunches through scrub. You see it as vultures perch on a branch ready to cash in on a kill.
The fear of death is omni-present. Survival of the fittest is not an evolutionary theory but a day-to-day reality, where one lapse in concentration, one misguided stop at a watering hole and you're finished.
I can see why honeymooners are drawn to safaris. A few days in the bush sets you up nicely for a partnership in marriage. The habits of males and females are often at odds, but they need to get on. You have to be patient, too - and it's so primal that passion is never far away.
Singita's story began in 1925 when James Baines bought land in what would later become the Sabi Sands Reserve. It started as a hunting opportunity, but today it's all about protecting the bush. His grandson, Luke Baines, now runs lodges and camps across five African countries and is regarded as one of the great protectors of the wild.
He's also practical. Realising that the reason poachers kill animals is to make money, he encouraged them to become gamekeepers instead, and it seems to have worked. Most of his 120 or so scouts are former poachers.
'If they started protecting the animals rather than killing them, then tourism would flourish and they could have jobs for the long term,' says Luke. 'The success has been remarkable.'
Certainly, his lodges are remarkable. Singita Ebony Lodge and nearby Singita Boulders have just been refurbished and must be two of the most stylish and yet authentic safari lodges in the world.
With their soaring thatched roofs held aloft by a combination of trees and wooden posts, the main lobby, bar and restaurant areas look out over a river and mile upon mile of bush beyond, as do almost all 12 suites in each lodge.
OUT OF AFRICA
You get your own little pool, four-poster bed, outside shower, freestanding bath, a watercolour paint palette, fabulous food and drink (it's all inclusive so you don't have to sign for anything) and a licence to imagine you're Robert Redford and Meryl Streep on the set of Out Of Africa.
On our first 6am game drive we come across a pride of 12 lions lounging by a watering hole occupied by a hippo.
Andries assures us that the lions are not hungry – which is comforting because by the time he turns off the engine we are a mere 10 yards from them. Occasionally one of the lions stands up and looks at us intently before flopping back down on the baked ground much in the same way as a dog might spread itself out by the fire at home.
We get up close and personal with rhinos, elephants, giraffes, hyenas, water hogs, antelope, eagles – and closer than I could ever have imagined to a leopard.
But not just any leopard. Andries remembers Nhlhbankunzi - as she has been named - as a cub and now she's a mother herself, out looking for food for her charge. She's regal and ravishing in equal measure, treating the rough terrain like a catwalk, moving elegantly, seductively.
They say nothing prepares you for the moment you see your first lion or leopard in the wild – and they're right.
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