What 2692 DialAFlight clients thought of South Africa

All very good!

Keep up the good service

I flew as an assisted passenger and all arrangements were spot on! When we phoned to ask a question we were assisted most professionally.

Informative and knowledgeable with a personal touch. Helpful and always responded to emailed queries within an hour or so

Very helpful friendly service, thank you

Dan did an excellent job as always!

Everything went smoothly apart from the flight home. It was delayed 4 hours and because we had no signal out in the bush we were unaware. We couldn’t check in and so had to sit several rows apart.

Thank you very much

Noah’s service is excellent.

Excellent service as usual. Thanks so much. you take all the hassle out of booking a flight. Also it is no more expensive than having all the stress of doing it yourself. Will be in touch very soon

DialAFlight have been there for us each journey. Much appreciated!

I've been using DialAFlight for over 3 years. I speak to a real person within a few rings EVERY time I call. They really do get me the best deals and I usually travel to South Africa. I tell everyone I meet about how fabulous they are - I cannot rave enough about their service. Love 'em!

I would not hesitate to recommend DialAFlight to friends - they have organised several long-haul trips for us including this safari which was AMAZING - we loved it.

Excellent service as always

Usual excellent service from DialAFlight, thank you. Only negative was the chaos at the airports at both ends.

Great service and amazing support network. Really appreciated the pre and post trip communication. Excellent service.

Flights worked to schedule and the only negative is that the food served on BA is awful - but not your fault

Excellent service

Thanks to Hayley and her team!

Personnel all very helpful and well informed

I've dealt with Ashley Homewood for the past five years. Every flight I have booked has been backed by his personal service. Nothing is too much trouble and he's always prompt with his replies to my many questions.

My wife's flight was cancelled whilst in South Africa from Durban to Johannesburg. Michael managed to get her on another flight within hours, great service.

Gino was incredibly helpful. Amazing customer service.

Perfect service

Des Wing is fabulous! He has organised a few trips now for me and they all deliver.

Recommend using London City airport, very smooth and efficient. Landed and out of the airport in 35 minutes!

Very helpful and service was excellent. Will use DialAFlight in future.

Highly satisfied with our trip and always friendly staff - thank you

Super service. Would recommend.

Ashley and his team are amazing!

Historic rail journey

Tracks of history on the Blue Train

Ben Macintyre relishes the charm and luxury of a former age when he boards South Africa's answer to the Orient Express

To ride the Blue Train between Pretoria and Cape Town is to travel along part of Britain's imperial history; a journey that is at once luxurious, breathtakingly beautiful and thought-provoking.

The railway heading north from the Cape was part of Cecil Rhodes's grand colonial vision: the 19th-century mining magnate, today the focus of intense political controversy, imagined a trans-port network from one end of Africa to the other to enable British trade and political dominion. It didn't happen but this remarkable train is part of his legacy.

Cecil Rhodes memorial on Devil's Peak with commanding views of Cape Town

After a night in Fairlawns in Johannesburg, a chic boutique hotel and spa set inside a former country estate, my companion and I head to Pretoria station and enter an older, genteel world, with a nostalgic colonial twist.

We board the bright blue train, with some 80 other passengers, and enter a world of wood-panelled comfort, with brass fittings, crisp linen and low golden lighting. The Blue Train is the Orient Express of Africa.

Once offering an overnight journey to the Cape, the Blue Train is now a deliberately slower experience, taking two nights for the 997-mile trip.

Our charming butler, Angela, has brought a bottle of South African spark-ling wine. The compartments are roomy, about 8m2, each with an Italian marble bathroom.

The train feels venerable and experi-enced, adding to the feeling one is riding a bit of history. I couldn't be happier.

A cocooned quiet pervades the cabin, just a faint rumble of the tracks audible through the wide picture window - double-glazed for tranquillity.

It's time to dress for dinner; dress code is 'elegant' for ladies and jacket and tie for gentlemen. I've opted for the linen suit with leather waistcoat, as worn by Robert Redford in Out of Africa.

The dining car is a vision in starched white tablecloths and heavy cutlery. Our waiter, Collen, has a deep sonorous delivery and virtually sings the menu. The food is delicious - seared scallops, cured salmon, duck breast, South African cheeses. The list of South African wines is positively tidal.

Collen is explaining that he once met the Queen. For a glorious moment I think he may be referring to Queen Victoria.

Onboard service from a charming Blue Train butler

We totter back down the corridor, the sway only partly induced by the train's movement. You can sense the vastness outside; not a single light is visible, save a flutter of stars.

In the 1920s, steam locomotives plied the line between Cape Town and Johannesburg. After the war, the Blue Train service was launched, named after the blue steel trains introduced a few years earlier.

Rhodes died in 1902, but countless colonists still took this route north for the diamond and gold fields. Rhodes even had his own private carriage; his body was transported along this very line, stopping at every station for mourners to pay their respects.

In the morning, a blinding African sun slices through the blinds, which lift to reveal the plains stretching into the distance. We eat eggs benedict and fresh fruit and watch herds of tiny antelope flickering through the scrub.

Watching Africa glide past at a stately 30mph is mesmerising.

The Big Hole in Kimberley which remarkably was hand-dug with picks and shovels

At mid-morning we pull into Kimberley, where diamonds were discovered on the farm belonging to the De Beer brothers in 1871, prompting the greatest diamond rush the world has seen. Here, until 1914, some 50,000 miners using picks and shovels extracted 6,000lb of diamonds.

We are driven to The Big Hole museum - exactly what the name indicates, a pit 460m wide and 240m deep, the largest hand-dug hole in the world, a testament to human ingenuity and man's hunger for gems. Now it's a ghostly place.

At Kimberley station, the station-master hands out South African sherry in tiny glasses engraved with the Blue Train logo.

The train sets off into the Great Karoo desert, the vast plateau the size of Germany whose name comes from a Khoi tribal word meaning 'land of great thirst'.

I sit in the observation car at the rear, watching the vast bushveld drift by, an undulating tableau of rock, semi-desert and sparse scrub. High tea is served in the lounge car, with cake and scones; another extravaganza is staged in the dining car in the evening, to the accompaniment of Collen's echoing baritone.

We awake descending towards the Cape, with vineyards stretching away under high granite outcrops, as our journey on this historical artefact rolls to a close. And our holiday is rounded off in wine country, with a few days in Majeka House, a delightful boutique hotel just outside Stellenbosch.

First published in The Times - May 2019

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