Your calls always answered within 5 rings.
BA let us down. Their delays are awful and so is the food.
Virgin Atlantic was terrible. DialAFlight said they were a good airline. but I don't agree. We paid a high price and expected a MUCH BETTER service. Worst flight to South Africa ever in my 35 years of travelling back and forth
Toby was so helpful and thorough whilst booking slightly complex flights for my daughter and her friend. No detail was missed and the trip went smoothly for them (they are 14 and had to change flights midway) I felt confident in Toby's hands and will continue to use him for all our flight bookings!
Another excellent safari organised by Stacey at DialAFlight.
Declan and team are always first class
I was needing to fly last minute to Durban to say goodbye to a relative and Ivor Savage sorted it efficiently
Everything went like clockwork - thanks.
Perfectly satisfied. Thank you
Great holiday arranged by Christian. All went smoothly apart from British Airways cancelling our connecting flight home! Thanks to all the team.
Nicholas was very helpful and kept me informed. Especially following the complications when the flight was changed.
Regular contact and clear instructions
As always Dominic went above and beyond
Our second time with DialAFlight. We very much appreciated the call from Jack to confirm that we had everything we needed for the trip. Reassuring to know that there was help if we needed whilst away.
Issac was very helpful sorting out our return flight after a cancellation
Had a slight hiccup on my journey. The local airline cancelled a flight but I called DialAFlight and they sorted it out effortlessly. It is why I have used them for over 20 years.
Spot on
All good apart from one issue with a pick up which I got sorted
Great service from Orlando. Very best ..
Amazing holiday - we had the best time. Enjoyed every minute. Can’t recommend highly enough.
Kenny ensured a first class experience
Assistance would not take me in the wheelchair from baggage collect to the bus terminus! Unfortunately it was a long painful walk for me.
Ryan was very efficient and helpful as always.
A dream journey with Ethiopian!
Great service from Liam Rush - as always!
Michael worked hard and with speed to secure our return flights after our connecting flight was cancelled.
Rental cars do not come with GPS so you need to attach your mobile phone to the vehicle via a cable with a usb attachment. This will not work with short cables so its advisable to take a long cable to enable the GPS data from your mobile phone to function correctly.
As always great service from Ewain, couldn’t fault the help provided.
Excellent as ever. Virgin Atlantic rather ordinary, they don't 'spoil' you at all.
Shaun was very helpful and knowledgeable All went very well
Kennedy was amazing. We will be back soon
To ride the Blue Train between Pretoria and Cape Town is to travel along part of Britain's imperial history; a journey that is at once luxurious, breathtakingly beautiful and thought-provoking.
The railway heading north from the Cape was part of Cecil Rhodes's grand colonial vision: the 19th-century mining magnate, today the focus of intense political controversy, imagined a trans-port network from one end of Africa to the other to enable British trade and political dominion. It didn't happen but this remarkable train is part of his legacy.
After a night in Fairlawns in Johannesburg, a chic boutique hotel and spa set inside a former country estate, my companion and I head to Pretoria station and enter an older, genteel world, with a nostalgic colonial twist.
We board the bright blue train, with some 80 other passengers, and enter a world of wood-panelled comfort, with brass fittings, crisp linen and low golden lighting. The Blue Train is the Orient Express of Africa.
Once offering an overnight journey to the Cape, the Blue Train is now a deliberately slower experience, taking two nights for the 997-mile trip.
Our charming butler, Angela, has brought a bottle of South African spark-ling wine. The compartments are roomy, about 8m2, each with an Italian marble bathroom.
The train feels venerable and experi-enced, adding to the feeling one is riding a bit of history. I couldn't be happier.
A cocooned quiet pervades the cabin, just a faint rumble of the tracks audible through the wide picture window - double-glazed for tranquillity.
It's time to dress for dinner; dress code is 'elegant' for ladies and jacket and tie for gentlemen. I've opted for the linen suit with leather waistcoat, as worn by Robert Redford in Out of Africa.
The dining car is a vision in starched white tablecloths and heavy cutlery. Our waiter, Collen, has a deep sonorous delivery and virtually sings the menu. The food is delicious - seared scallops, cured salmon, duck breast, South African cheeses. The list of South African wines is positively tidal.
Collen is explaining that he once met the Queen. For a glorious moment I think he may be referring to Queen Victoria.
We totter back down the corridor, the sway only partly induced by the train's movement. You can sense the vastness outside; not a single light is visible, save a flutter of stars.
In the 1920s, steam locomotives plied the line between Cape Town and Johannesburg. After the war, the Blue Train service was launched, named after the blue steel trains introduced a few years earlier.
Rhodes died in 1902, but countless colonists still took this route north for the diamond and gold fields. Rhodes even had his own private carriage; his body was transported along this very line, stopping at every station for mourners to pay their respects.
In the morning, a blinding African sun slices through the blinds, which lift to reveal the plains stretching into the distance. We eat eggs benedict and fresh fruit and watch herds of tiny antelope flickering through the scrub.
Watching Africa glide past at a stately 30mph is mesmerising.
At mid-morning we pull into Kimberley, where diamonds were discovered on the farm belonging to the De Beer brothers in 1871, prompting the greatest diamond rush the world has seen. Here, until 1914, some 50,000 miners using picks and shovels extracted 6,000lb of diamonds.
We are driven to The Big Hole museum - exactly what the name indicates, a pit 460m wide and 240m deep, the largest hand-dug hole in the world, a testament to human ingenuity and man's hunger for gems. Now it's a ghostly place.
At Kimberley station, the station-master hands out South African sherry in tiny glasses engraved with the Blue Train logo.
The train sets off into the Great Karoo desert, the vast plateau the size of Germany whose name comes from a Khoi tribal word meaning 'land of great thirst'.
I sit in the observation car at the rear, watching the vast bushveld drift by, an undulating tableau of rock, semi-desert and sparse scrub. High tea is served in the lounge car, with cake and scones; another extravaganza is staged in the dining car in the evening, to the accompaniment of Collen's echoing baritone.
We awake descending towards the Cape, with vineyards stretching away under high granite outcrops, as our journey on this historical artefact rolls to a close. And our holiday is rounded off in wine country, with a few days in Majeka House, a delightful boutique hotel just outside Stellenbosch.
First published in The Times - May 2019
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