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Highest satisfaction rating of any UK travel company. 98% of 5776 reviews say 'EXCELLENT'
Highest satisfaction rating of any UK travel company. 98% of 5776 reviews say 'EXCELLENT'
Troy was amazing. Such lovely people and so, so helpful, thank you so much I couldn’t have done the trip and got home in one piece without you!
Our thanks to Theo who produced for us in a short time a fabulous trip. Many thanks to your staff who answer the phone immediately and to our tour Manager. We certainly will be back.
The entire team has good manners and is ready to assist.
Any issues I had were with the airline and once you were made aware your advisers took it upon themselves to fix it. I couldn’t be happier with the service I received and I will be using you in the future!!
There were issues with one of our flights but this was outside the control of DialAFlight.
A flight delay meant we missed our transfer but you sorted it for us without any hassle - your excellent service was much appreciated
Thankyou DialAFlight for good service as per usual
Emirates business class continues to disappoint
I was travelling on my own for the first time and i felt supported throughout my travels which included a few airports and different airlines.
I have been booking with DialAFlight for many years. Ian is the best
Amy was so helpful. I was in a state booking a ticket in a family emergency. She made sure I got the best deal and helped by changing my ticket so that I could get to my family as quickly as possible.
Family crisis. Very effective in an emergency. Thanks to your team for advice.
Thank you for ALL your help in booking my flight to Johannesburg. I'll be in touch for my next trip.
Service and personal manner of Oli and other sales staff was really touching and just brilliant.
Competitive flights package with usual top quality service
Everything went really well.Thank you.
Everything was great. Just not very impressed with British Airways. Prefer to fly with Virgin.
Wonderful trip to Johannesburg, Namibia, Franschhoek and Cape Town. Thanks to Kelly
A very professional company with seemingly well versed and educated staff. Really consultative without the usual drama
Very good service, thank you.
Mant thanks for your help.
Great service. Our agent whom we booked through remained available to answer questions, assist and adjust booking requirements throughout the whole process.
A first class service as always going above and beyond!
Thank you to DialAFlight, especially my consultant Leo, for being for so kind, patient and explaining everything. The follow up calls towards the departure date were also very reassuring
Turkish Airlines are OK but transferring through their new Istanbul airport is a real pain. It is vast and takes a very long walk and time to transfer.
Excellent flights, efficient booking - feel very confident booking with DialAFlight.
Spencer and Matthew really helpful. I couldn't print boarding cards so they did these for me and scanned them to me. Your staff are brilliant - really helpful and nothing too much trouble.
Always get good service from DialAFlight
Thank you so much for organising our trip, it was fantastic!
Billy was first class
South Africa's Garden Route may not be the longest of the world's famous drives - but none are more scenic than the 190 miles between Mossel Bay in the Western Cape to Storms River in the Eastern Cape.
After touching down in Port Elizabeth, we drove to our first stop - the 61,000-acre Shamwari Game Reserve, which focuses on conservation sustained through tourism. The day starts at 5am at Shamwari, with a morning drive to spot any animals that might still be active from the night before.
ON THE LOOKOUT
We were delighted to see a leopard and lion on our first drive, and during the course of our stay, our ranger was able to sniff out the Big 5 - lion, leopard, rhinoceros, elephant and buffalo - with ease.
When you're not out searching for animals, the tented lodges provide luxury, each containing a plunge pool, wood-burning stove and indoor and outdoor showers.
Though the early start is a shock, the safari schedule does allow for lunches and dinners, and a welcome sundowner on the final drive of the day.
Observing the animals at close hand was a moving experience. Seeing the elephant herd was particularly memorable, with two baby elephants playing among the bushes. We were also lucky enough to see a pride of lions on our night drive.
NEXT STOP... PLETT!
After three nights it was time to move to our next destination. We drove for three hours to Plettenberg Bay, a seaside town with fine restaurants and outdoor activities. We stayed at the extremely comfortable tenroom Lairds Lodge.
Next day we hiked along the Robberg Peninsula. The national park provides three routes, depending on your fitness levels.
Plettenberg has a good selection of fish restaurants and our favourite was Fat Fish, which had great sushi and local specialities.
Our journey continued to the wine region around Franschhoek. This area became a wine-making centre following the arrival of French Huguenots and vineyards dot the landscape as far as you can see.
The French influence is notable, particularly when it comes to food. We stayed at La Petite Ferme, a restaurant with rooms. Our suite looked out over the valley and it was a treat each morning just to draw back the curtains.
One of the most enjoyable ways to experience the different estates is to take the wine tram. Each vineyard offers a generous sampling selection and you can buy cheese or snacks at most of them.
In the hills of Franschhoek, Mont Rochelle is a great place to walk off those calories.
We ate dinner at a new Indian restaurant called Marigold, which was one of my favourite meals of the trip. It was paired with craft beer from a nearby micro-brewery.
BEAUTIFUL CAPE TOWN
We ended our South African adventure with a stay in Cape Town. The natural setting is unforgettable with Table Mountain overlooking a long stretch of coastline. Our hotel was on the Victoria & Alfred Waterfront – a great base from which to explore.
Table Mountain had to be experienced (by cable car not climbing!) - and we gazed out from the flat summit alongside a group of dassies. They look like giant hamsters, but in fact are closely related to elephants. How can that be?
Robben Island is another mustsee. The former jail provides an emotional insight into apartheid and the struggle political prisoners faced. It's possible to see the cell of the most famous inmate, Nelson Mandela.
Back in the city, the District 6 museum also highlights the cruelty of apartheid.
While modern-day Cape Town recognises the hardships of its past, it is also a confident city. There is world-class food and wine to savour and two favourites were the Chefs Warehouse and the Pot Luck Club, which has 360-degree views of Cape Town (and the best fish sliders).
For
dinner with a view, Dash on the V&A Waterfront is hard to beat. As we
strolled back to our hotel by the waterfront, we reflected on two incredible
weeks spent exploring South Africa. Like the dassies lying on the top of Table
Mountain, we'd basked in the warmth of South African culture.
Amazingly it is simple old fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for almost 38 years and we do not believe anyone does it better. Judge for yourself.
Airport Lounges fr £25
Once you’re through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.
All offer complimentary food, drinks, wifi and newspapers with some also including Fastrack through security. Prices from £25.
Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.
With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.
They will then assist you with your luggage and organise a private transfer directly to your hotel - there’s no waiting around for other passengers for shared transfers!
So no queues, no delays and less stress.
Curious tourist, culture vulture or sporting addict? Wherever you are in the world we can help you get the most from your trip with sightseeing suggestions, city tours and a variety of leisure activities.
Book in advance through your travel manager and not only will you save an average of 10% over booking locally but you won’t risk missing out if a particularly activity or tour is oversubscribed.
With or without a guide, tours offer a unique insight
Take an escorted small group tour if you really want to find the essence of a country, from a local guide.
Take the open road for a freewheeling self-drive tour - a fantastic way to explore a country at your own pace.
Cruise holidays have come of age allowing you to visit several countries and see amazing places, all on one go.
Bespoke private tours offer you freedom and flexibility without the stress of arranging everything yourself.
All customers can take advantage of exclusive premium rates we’ve negotiated for our portfolio of business clients.
We’ll maintain your preferred airline loyalty programmes
and you’ll have 24/7 support wherever you are in the world.
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