Your calls always answered within 5 rings.
You were excellent but Gulf Air left a lot to be desired. I would not recommend them and will not fly with them again.
I can’t thank DialAFlight enough - patience, professionalism and quality for money. Gerry Bushnell helped by putting an excellent package together and took the stress out of sorting everything ourselves. Everything went so smoothly until a third party took us to wrong airport. We rang the emergency line who assisted us in getting it sorted.
Transfers were not discussed and we thought they were included when we booked but this wasn’t the case. We had no one at the airport to take us to our hotel and had to get a taxi.
Perfect! Highly recommend! From booking to the holiday everything was fabulous
The travel manager who booked our holiday was fantastic. Everything that was included in our package was better than we expected. We'll be using DialAFlight to book our next holiday. 100%!
Our trip was perfect. We loved your choices of hotels and our itinerary worked perfectly
Great choice of hotel in a great location and within my budget
We appreciated very much you changing the hotel so it was nearer the airport for us as we had a late arrival. Just to let you know the hotel definitely wasn’t as nice as the Rembrandt but it was our choice to change. We will definitely use you again
Thank you Kylie - everything was perfect
Lloyd was brilliant from start to finish, couldn't have asked for any more!
Fabulous management of a 3 Country tour. Amy instilled confidence and took care of every single aspect of the flights and transfers.
My flight from ATH to LHR was cancelled but the speed of communication and follow up from your team was excellent.
Great performance on this trip everybody.
Excellent customer service
Ben and his team are just amazing
Sebastian you are a star. Efficient and professional always! It’s so nice to feel safe and stress free.
Five stars. Thanks Joe.
Dominic was fantastic from the get go in booking our holiday. My 2 children and I had the most amazing trip to Phuket.
First class service as always
Absolutely exceptional
First class service every time. Highly recommend these guys!
The Lacto OVO vegetarian meal on Thai is not vegan. We eventually found a vegan option for the return flight to UK by ordering something like the European Vegan option.
Jeff provided an excellent service. All transfers went smoothly and we were pleased with the price. We were let down by one hotel which was under construction on arrival and did not offer the services advertised. This was disclosed less than 24 hrs prior to arrival.
While not everything went to plan, you managed to resolve these issues quickly and without fuss
Apart from flight getting cancelled and times changing, which is out of your hands, everything went to plan and I will be booking my group flights with you again
I would never recommend Etihad as a carrier, the experience was underwhelming at best. I still await a response to my formal complaint to them for the dreadful service
Everything was fine and the take-offs and landings on time
Reggie is the best travel agent to ever grace the earth
Etihad’s business class menu is the best and most varied I have experienced on any airline, either in first or business class. Not only was the lunch and drinks menu exceptional, the fact that one could choose snacks from another range of foods at any time during the flight.
Fabulous holiday, beautiful resort, perfect in every way. Could not wish for better. Thank you Gareth and DialAFlight
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