Was particularly pleased that we were phoned a couple of days before we went and asked if we had any last minute questions
Well organised holiday
One word - perfect!
Everything went smoothly. Excellent hotel. One annoyance was Qatar changed our pre chosen seats on two of the flights due to change of plane without notifying us
Excellent service and I will definitely use again..
Everything worked out perfectly - what a fab holiday thanks to you.
Great customer service, tickets, transfers and accommodation - all organised without a hitch, will definitely use again.
Really organised trip - great location, great flight times. Fabulous customer service thanks to Howard Crafter. We’ll be back
Jenson was fantastic throughout our holiday booking process and would highly recommend him - very professional and a pleasure to speak to
Not your fault but the flights with Eva and Thai Airways were extremely confusing (poor quality service with EVA), causing us to nearly miss our flight back home. Also the transfer back to Phuket was arranged far too early (4 am for a 9:40 flight). We arrived at Phuket at 5am and the desk did not open until 7:40 am.
I am extremely impressed with DialAFlight. They go above and beyond giving an excellent personalised service. You can get hold of someone within minutes every time. I would not hesitate to recommend and will definitely be using you again for our next trip.
Huge thanks to Kylie for yet another brilliant holiday. Everything ran smoothly, and exceeded our expectations. Hotel was gorgeous, perfect location.
Graham Parkinson is always easy to get in touch with and very helpful with any questions or concerns
Orchidacea Hotel - our choice as had stayed there many times - was this time really disappointing. It was 90% populated by Russians and consequently service, food and facilities slanted to them. Not DialAFlight's issue. Rest of trip Fabulous,
Graham was great and always willing to help
DialAFlight are always so helpful, go out of their way to find the perfect holiday destination for my needs.
Amazing support from Justin
Julie Harris planned our holiday very well and each plane was on time so an extra bonus. Will book again with her.
Jeff Lee was particularly helpful to make our holiday great.
Jetstar failed to put our bags on the flight from Kuala Lumpur to Phuket so we had no change of clothes for 3 days. However the holiday was a fantastic success. We have used DialAFlight for all our holidays and would highly recommend them.
Excellent service offered by my DialAFlight contact, Gavin. I was particularly impressed with his call to me a few days prior to traveling checking if everything was in order. I have no hesitation in recommending this company.
Had an amazing time. Hotel you recommended was amazing
Top marks to Charlie
As usual, Connie came up trumps for us with the organisation of our trip. Wouldn't use anyone else for our flights.
Alan, as per last 20 years, has been fantastic yet again .
Your service was great but the Emirates flight out from Gatwick to Dubai was disappointing. I had to walk through a section of economy seats to access the Business seats. They were understaffed too, which didn't help.. The onward flight to Phuket and the return journey was fine. These aircraft seemed to have the normal configuration of seats.
First class assistance and attention to detail
Fabulous holiday - thank you for planning it all for us - will definitely come back to you again
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