Your calls always answered within 5 rings.
The transfer taxi had seen better days. In fact it was a wreck and had no seat belts in the back.
Jamie was always available to speak with when necessary. We had a slight blip with our original hotel booking but this was thankfully sorted before we went away on a great trip to Thailand
Best travel agent to book with. Always book through this company. Also family friends.
Aidan did a brilliant job for us - everything went smoothly - will definitely be using him again
Jonathan very helpful with our complicated booking!
Would recommend again and have several times, thanks again
Thank you again DialAFlight. Everything exceeded expectations and we had the exact accommodation we requested.
As efficient and knowledgeable as ever. Great to know you always get excellent support from DialAFlight staff.
Rebecca was phenomenal from start to finish. I have vocally shared my experience on LinkedIn with friends, colleagues and connections in the same industry as myself.
Thank you for your help in arranging our flights to Phuket with a few days in Singapore. All went very smoothly.
So helpful and professional
Thank you so much to Nicole and the team at DialAFlight. Everything was perfect with excellent communication and organisational skills.
This is an amazing company and I have already told so many of my friends and family. They are all using DialAFlight for their perfect service.
Excellently planned trip and great communication throughout. Shelley was really helpful and I would definitely recommend DialAFlight to friends.
Really fabulous service from Molly. Will definitely be using you again.
Kitty was amazing. Organised everything for us and there no issues
Alex and his team never fail to impress. The flights were perfect as was the care I was given by the airline crew.
Great communication throughout
Too short layover time on the way out. Singapore airport is the largest l have ever visited. I made my connection with only 10 minutes to spare!
Had a great holiday - everything ran smoothly and weather was hot and sunny.
Very impressive “zippy” contacts in Lucas and Harriet. Quick responses to all queries regarding our trips to Thailand & South Africa from the UK. Thanks & keep it up !
Had one hotel that was closed on my arrival. This was due to flooding. I had to find alternative accomodation but was refunded by DialAFlight in good time without any fuss. Excellent service
Keep doing what you do - in terms of speed of response, precision and great service
You were excellent but Gulf Air left a lot to be desired. I would not recommend them and will not fly with them again.
I can’t thank DialAFlight enough - patience, professionalism and quality for money. Gerry Bushnell helped by putting an excellent package together and took the stress out of sorting everything ourselves. Everything went so smoothly until a third party took us to wrong airport. We rang the emergency line who assisted us in getting it sorted.
Transfers were not discussed and we thought they were included when we booked but this wasn’t the case. We had no one at the airport to take us to our hotel and had to get a taxi.
Perfect! Highly recommend! From booking to the holiday everything was fabulous
The travel manager who booked our holiday was fantastic. Everything that was included in our package was better than we expected. We'll be using DialAFlight to book our next holiday. 100%!
Our trip was perfect. We loved your choices of hotels and our itinerary worked perfectly
Great choice of hotel in a great location and within my budget
My plan for my eagerly-anticipated trip to Thailand was - there was no plan. Just three weeks of winter sunshine, island-hopping with a girl pal - a relaxing break from my job as a weather forecaster on ITV.
After flying to Bangkok, we took another plane direct to Krabi on the west of the mainland. There was no time to waste... a beach was waiting.
Railay Bay in Krabi is picture-perfect Thailand and the ideal place to kick off a holiday. Long-tail boats parked in neat rows bobbed along the shoreline with crystal-clear turquoise water lapping at the limestone cliffs. The cliffs are popular with climbers.
I didn't quite muster the courage to scale a sheer rock face in a harness - although we did clamber up a 70-degree slope using just ropes. It was totally worth it.
After the initial steep incline, we found ourselves in rainforest-style terrain with a breathtaking view of the entire peninsula.
The striking white cliffs and dense tropical jungle-style greenery define Krabi.
We drank our body weight in fresh coconut milk and pina coladas in our first couple of days as we acclimatised to our new surroundings and gradually began to relax.
Afternoons were spent deciding where to sunbathe after simple lunches - mostly of satays and papaya salads.
We called the latter 'papaya salad roulette'- as you never knew how spicy it was going to be. Some were well into blow-your-socks-off country.
RELAXING MASSAGE
I lost count of the massages we had, each one leaving me blissfully floppy.
We loved the bars with their boho beanbags, low tables and bamboo terraces overlooking the bay.
We didn't want to leave Railay Bay in Krabi, but we had arranged to head to Phuket to meet up with some ex-pat friends over from Hong Kong.
We stayed at the famous Slate hotel. It's a huge hotel with a choice of three pools surrounded by tropical plants - and even our room came with its own courtyard, plunge pool and outside bathtub.
Nearby, Nai Yang Beach was quiet and unspoilt - a fitting location for sundowners and more popular with locals swinging in their hammocks than tourists.
From Phuket, the hotel arranged our transfers to Koh Lanta via the island of Phi Phi, where we stopped off for the day and hired a long-tail boat to go snorkelling. With just us aboard, our guide tailor-made the whole afternoon and we even found an idyllic little secluded bay for lunch.
We then took a ferry to Koh Lanta. Until I arrived in Koh Lanta I thought I had reached the peak of relaxation - but there it was like stepping back in time, with a slightly hippy vibe.
I saw as many home-made signs for beachside yoga as I did for happy hours. The resort was on the edge of Phra-Ae Beach, home to a string of rustic restaurants and chilled-out bars.
BEACH BARBECUES
Beach barbecues became an evening ritual - barefoot, still in our sundresses, bikinis and smelling of sun cream. I'm sure all this made the freshly-barbecued fish and local Singha beer taste even better.
For a change of scenery we took a tuk tuk to nearby Long Beach - three miles of soft sand fringed by shady tall pine trees. The shade was something we were craving after going out on paddle-boards in the strong late-afternoon sunshine.
I'd only paddle-boarded once before but the still, clear waters of the Andaman Sea were the ideal place to get into the swing of it. After a very floppy few days in Koh Lanta, it was time to mentally prepare ourselves to head back to London life, via Bangkok.
BUZZING BANGKOK
Bustling Bangkok was an assault on the senses at first after so much relaxation. But Hotel Muse couldn't have suited us better. In a brilliant location, it was a calm sanctuary in the craziness of Bangkok's streets. Our suite was huge, with the comfiest beds.
Someone had suggested we go to a club called Sing Sing - it's one of the best I've ever been to, buzzy and with friendly staff. With espresso martinis in hand, we made friends from all over the world.
I already plan to go back to meet them there again.
First published in the Mail on Sunday - November 2017
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