Your calls always answered within 5 rings.
Brilliant staff - especially Orlando and billy.
Brilliant holiday - everything went like clockwork
Always offer the best price and the service is fantastic - would recommend highly..
Excellent service as usual. Would recommend without hesitation.
Thanks for all your help. All went well
I would highly recommend the professionalism shown by Tristan who was outstanding. Lots of internal flights and transfers which all ran as smoothly as you would hope. Great experience booking with DialAFlight
Darren was fabulous and it made my travel so easy. Will definitely recommend and use again. First time I’ve flown with Oman Air and they are a great airline.
Been using DialAFlight for many years and have had excellent service from Michael and his team for every trip and hotel recommendations
Faultless professional service - can't do enough to help with your holiday
Superman travel agent!
Excellent attention to our requirements and needs. Frequent texts and emails informed of flight and schedule changes. The best safety net I’ve ever had when booking flights and hotel.
Saf and Guy have been fantastic in the run up to and during this holiday. We had concerns with the trouble in Iran and they made changes to our flights as requested and put our minds at rest prior to the trip.
Our flight from Phuket to Bangkok was delayed and we had to run through the airport to make the plane home. Not your fault but quite stressful for us. We always recommend DAF, we think Olivia Holt is fantastic!
The support throughout was truly exceptional. Everything was handled smoothly, with clear communication and genuine care for ensuring a great experience. Every detail seemed thoughtfully planned, allowing me to fully enjoy the experience without worrying about logistics.
Slight hiccup on arrival in Osaka as we were expecting an accompanied train journey to Kyoto. Instead we had a very couteous, helpful driver who dropped us off at the hotel. Hotel excellent choice with outstanding helpful reception personnel and ideally located. Facilities at hotel and breakfast perfect fit for what we needed.
Fantastic service from booking to the end of the holiday! Had a couple of small issues when away but Gino was on hand to solve the problems quickly and efficiently
Owen handled our trip to Singapore and Thailand brilliantly – the hotels and locations were excellent throughout. Communication was clear and consistent, which made the whole process smooth and stress-free. I’d highly recommend DialAFlight
I can’t express how incredible Dial A Flight was from start to finish. They created a holiday which was perfect with amazing service throughout - thank you.
Jordan Fell is an absolute star! Our flights had to be rearranged after our original plans to travel with BA via Doha had to be rearranged at very short notice. Within minutes of our original flights being cancelled, Jordan had booked us all out via Paris on AirFrance and back via Munich on Lufthansa! Always recommend DialAFlight to friends.
Everything went smoothly with the flights as usual
Amelia was wonderful throughout. We had a wonderful holiday, thank you so much for all your help.
The Shangri-La hotel, which is a wonderful hotel, is located well away from the main tourist attractions of the Marina Bay area and Sentosa.
Guy Foskin was absolutely superb, especially with the Middle East issues, managing to rebook our flights with no hassle whatsoever making our dream trip happen
The DialAFlight tie in with Destination Asia works well. Excellent transfers and updated by app. Very good all round.
Totally pleased with the whole service - very friendly, and always there when I rang
Dylan always goes above and beyond - he deeply cares about his customers and never lets us down
Tristan was perfect helping us get alternative flights at this crucial time. We were due to fly the morning after the Iran conflict and airspace was being closed. It was a worrying time but he was nothing less than 100% in dealing with us.
Trevor was excellent and Professional. You make the whole journey seamless.
Sadie and Glen had "our backs", reassured us, did what they said they'd do, and got us home with minimal disruption. Can't thank them enough
As always excellent service from Donovan. Couldn't have done without him during a stressful time stuck in Thailand. Thanks a million!
My plan for my eagerly-anticipated trip to Thailand was - there was no plan. Just three weeks of winter sunshine, island-hopping with a girl pal - a relaxing break from my job as a weather forecaster on ITV.
After flying to Bangkok, we took another plane direct to Krabi on the west of the mainland. There was no time to waste... a beach was waiting.
Railay Bay in Krabi is picture-perfect Thailand and the ideal place to kick off a holiday. Long-tail boats parked in neat rows bobbed along the shoreline with crystal-clear turquoise water lapping at the limestone cliffs. The cliffs are popular with climbers.
I didn't quite muster the courage to scale a sheer rock face in a harness - although we did clamber up a 70-degree slope using just ropes. It was totally worth it.
After the initial steep incline, we found ourselves in rainforest-style terrain with a breathtaking view of the entire peninsula.
The striking white cliffs and dense tropical jungle-style greenery define Krabi.
We drank our body weight in fresh coconut milk and pina coladas in our first couple of days as we acclimatised to our new surroundings and gradually began to relax.
Afternoons were spent deciding where to sunbathe after simple lunches - mostly of satays and papaya salads.
We called the latter 'papaya salad roulette'- as you never knew how spicy it was going to be. Some were well into blow-your-socks-off country.
RELAXING MASSAGE
I lost count of the massages we had, each one leaving me blissfully floppy.
We loved the bars with their boho beanbags, low tables and bamboo terraces overlooking the bay.
We didn't want to leave Railay Bay in Krabi, but we had arranged to head to Phuket to meet up with some ex-pat friends over from Hong Kong.
We stayed at the famous Slate hotel. It's a huge hotel with a choice of three pools surrounded by tropical plants - and even our room came with its own courtyard, plunge pool and outside bathtub.
Nearby, Nai Yang Beach was quiet and unspoilt - a fitting location for sundowners and more popular with locals swinging in their hammocks than tourists.
From Phuket, the hotel arranged our transfers to Koh Lanta via the island of Phi Phi, where we stopped off for the day and hired a long-tail boat to go snorkelling. With just us aboard, our guide tailor-made the whole afternoon and we even found an idyllic little secluded bay for lunch.
We then took a ferry to Koh Lanta. Until I arrived in Koh Lanta I thought I had reached the peak of relaxation - but there it was like stepping back in time, with a slightly hippy vibe.
I saw as many home-made signs for beachside yoga as I did for happy hours. The resort was on the edge of Phra-Ae Beach, home to a string of rustic restaurants and chilled-out bars.
BEACH BARBECUES
Beach barbecues became an evening ritual - barefoot, still in our sundresses, bikinis and smelling of sun cream. I'm sure all this made the freshly-barbecued fish and local Singha beer taste even better.
For a change of scenery we took a tuk tuk to nearby Long Beach - three miles of soft sand fringed by shady tall pine trees. The shade was something we were craving after going out on paddle-boards in the strong late-afternoon sunshine.
I'd only paddle-boarded once before but the still, clear waters of the Andaman Sea were the ideal place to get into the swing of it. After a very floppy few days in Koh Lanta, it was time to mentally prepare ourselves to head back to London life, via Bangkok.
BUZZING BANGKOK
Bustling Bangkok was an assault on the senses at first after so much relaxation. But Hotel Muse couldn't have suited us better. In a brilliant location, it was a calm sanctuary in the craziness of Bangkok's streets. Our suite was huge, with the comfiest beds.
Someone had suggested we go to a club called Sing Sing - it's one of the best I've ever been to, buzzy and with friendly staff. With espresso martinis in hand, we made friends from all over the world.
I already plan to go back to meet them there again.
First published in the Mail on Sunday - November 2017
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