Always use your company for my flights and recommend anyone looking to book flights to try you first.
Everything went very smoothly. Thank you very much for organising the holiday and making it so easy. We really appreciate the excellent customer service - nothing was too much trouble and the two weeks were problem free.
The first two hotels were excellent but the third hotel was not the standard we usually get from DialAFlight. However, all flights and transfers were perfect. Qatar Airways lost one of our staircases for 36 hours but this was not the fault of DialAFlight.
Very well planned trip. Everything was perfect
Steven was absolutely fantastic - cannot fault in any way - he really delivered a quite hard and specific holiday package. Will highly recommend him to anyone looking and also Sarah Woods for all the help and contact info.
We have been booking holidays with you for years. You have always provided an excellent service. It is reassuring to know that you are there for us should we have any problems while we are away..
Fantastic holiday in Thailand arranged by Manni. Everything ran smoothly. Hotels were in the best possible locations for access to everything we needed. Would definitely recommend and use again.
Once again the service was impeccable
Brilliant communication and gave us what we wanted at a great price
Seamless from start to finish! Special thank you to Marie Mckeown and her hard work
I will always use DialAFlight - never had a problem
Excellent service as ever. I have been using DialAFlight for 9 years for long haul destinations. Adam could not be more helpful. What I most love is their flexibility and honesty - they will help you get the trip you want for the budget you have.
Very good service and tailor made for us
Our holiday exceeded all expectations and was so well organised - thank you! The accommodation was fantastic and the whole trip ran really snoothly. Libby is amazing and was so helpful at every step of the way, as well as being really personable and friendly.
DialAFlight service is excellent
Rudi McCarthy was exceptional in his service and reassurance for my holiday.
Was particularly pleased that we were phoned a couple of days before we went and asked if we had any last minute questions
Well organised holiday
One word - perfect!
Everything went smoothly. Excellent hotel. One annoyance was Qatar changed our pre chosen seats on two of the flights due to change of plane without notifying us
Excellent service and I will definitely use again..
Everything worked out perfectly - what a fab holiday thanks to you.
Great customer service, tickets, transfers and accommodation - all organised without a hitch, will definitely use again.
Really organised trip - great location, great flight times. Fabulous customer service thanks to Howard Crafter. We’ll be back
Jenson was fantastic throughout our holiday booking process and would highly recommend him - very professional and a pleasure to speak to
Not your fault but the flights with Eva and Thai Airways were extremely confusing (poor quality service with EVA), causing us to nearly miss our flight back home. Also the transfer back to Phuket was arranged far too early (4 am for a 9:40 flight). We arrived at Phuket at 5am and the desk did not open until 7:40 am.
My plan for my eagerly-anticipated trip to Thailand was - there was no plan. Just three weeks of winter sunshine, island-hopping with a girl pal - a relaxing break from my job as a weather forecaster on ITV.
After flying to Bangkok, we took another plane direct to Krabi on the west of the mainland. There was no time to waste... a beach was waiting.
Railay Bay in Krabi is picture-perfect Thailand and the ideal place to kick off a holiday. Long-tail boats parked in neat rows bobbed along the shoreline with crystal-clear turquoise water lapping at the limestone cliffs. The cliffs are popular with climbers.
I didn't quite muster the courage to scale a sheer rock face in a harness - although we did clamber up a 70-degree slope using just ropes. It was totally worth it.
After the initial steep incline, we found ourselves in rainforest-style terrain with a breathtaking view of the entire peninsula.
The striking white cliffs and dense tropical jungle-style greenery define Krabi.
We drank our body weight in fresh coconut milk and pina coladas in our first couple of days as we acclimatised to our new surroundings and gradually began to relax.
Afternoons were spent deciding where to sunbathe after simple lunches - mostly of satays and papaya salads.
We called the latter 'papaya salad roulette'- as you never knew how spicy it was going to be. Some were well into blow-your-socks-off country.
I lost count of the massages we had, each one leaving me blissfully floppy.
We loved the bars with their boho beanbags, low tables and bamboo terraces overlooking the bay.
We didn't want to leave Railay Bay in Krabi, but we had arranged to head to Phuket to meet up with some ex-pat friends over from Hong Kong.
We stayed at the famous Slate hotel. It's a huge hotel with a choice of three pools surrounded by tropical plants - and even our room came with its own courtyard, plunge pool and outside bathtub.
Nearby, Nai Yang Beach was quiet and unspoilt - a fitting location for sundowners and more popular with locals swinging in their hammocks than tourists.
From Phuket, the hotel arranged our transfers to Koh Lanta via the island of Phi Phi, where we stopped off for the day and hired a long-tail boat to go snorkelling. With just us aboard, our guide tailor-made the whole afternoon and we even found an idyllic little secluded bay for lunch.
We then took a ferry to Koh Lanta. Until I arrived in Koh Lanta I thought I had reached the peak of relaxation - but there it was like stepping back in time, with a slightly hippy vibe.
I saw as many home-made signs for beachside yoga as I did for happy hours. The resort was on the edge of Phra-Ae Beach, home to a string of rustic restaurants and chilled-out bars.
Beach barbecues became an evening ritual - barefoot, still in our sundresses, bikinis and smelling of sun cream. I'm sure all this made the freshly-barbecued fish and local Singha beer taste even better.
For a change of scenery we took a tuk tuk to nearby Long Beach - three miles of soft sand fringed by shady tall pine trees. The shade was something we were craving after going out on paddle-boards in the strong late-afternoon sunshine.
I'd only paddle-boarded once before but the still, clear waters of the Andaman Sea were the ideal place to get into the swing of it. After a very floppy few days in Koh Lanta, it was time to mentally prepare ourselves to head back to London life, via Bangkok.
Bustling Bangkok was an assault on the senses at first after so much relaxation. But Hotel Muse couldn't have suited us better. In a brilliant location, it was a calm sanctuary in the craziness of Bangkok's streets. Our suite was huge, with the comfiest beds.
Someone had suggested we go to a club called Sing Sing - it's one of the best I've ever been to, buzzy and with friendly staff. With espresso martinis in hand, we made friends from all over the world.
I already plan to go back to meet them there again.
First published in the Mail on Sunday - November 2017
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