Your calls always answered within 5 rings.
Best personal service ever! Always use DialAFlight - competitive too!
Yet again, brilliant service all round from Travis
I am lodging a complaint with Emirates regarding cancellation of chauffeur pickup while in Christchurch
The usual great job from Des Wing!
Great support as always from Doug Scrivener
As ever the service from Wayne was exemplary!
The wait time at Singapore for homebound connecting flight was FAR too long
Great service from Malcolm and team from booking flight to hire car enquiries in NZ. The flight was excellent and very reasonably priced.
Three times I have been with you - very easy and very good
Ray Taylor gave good advice, followed every detail. Good thoughtful choice of Vancouver hotel, lovely room plus view. Changing terminals in Auckland would have been a nightmare without special assistance. Singapore Airlines are superb, cannot fault them.
Much easier to travel using DialAFlight.
Thank you Aidan all flights went perfectly and managed to get aisle seats without paying extra
Flights were fine - although I'll avoid KL in future as a stop off. Their immigration checks, bag check in, security checks and logistics are an absolute nightmare. There were almost riots at Passport control because everyone thought that they were never going to get through the system. But actual flights were all good and mostly on time. The hotels that you booked were absolutely fantastic and the Borneo tour that you organised completely brilliant! Gorgeous food, lovely people/service and fantastic guides.
Everything went to plan and Fraser kept in contact throughout our trip. It was also great to know that there was a 24/7 support team available too.
As always Grant was extremely helpful and looked into all the options. Always on the end of the phone when needed.
Nothing but praise for Jim Camahin. The complicated itinerary went like clockwork. No problems. Also good to know you can get in touch if needed. Well done.
Leah Jessop was very helpful and efficient
Always available to help out with travel enquiries and support. Always recommend you.
Everything went well with the flights. There was just one thing, I thought that we had pre chosen our seats on the flights. This was not the case with the first BA flight to Hong Kong where we weren't allocated seats together. It was sorted out when we boarded the plane as another passenger agreed to change seats for us.
Very good service and nice personal touch.
Everything from giving the requirements to landing back at the end went well and we felt supported.
I have been dealing with you for years and love having the same nominated person to deal with throughout the process
Cannot be beaten on service
Very good service as usual. Always my first call when I need a flight
Dennis Holland was most helpful and provides excellent customer experience
Nick Brewer handled our trip. He was diligent, thoughtful and helped us organise a very big trip for 5 weeks which needed so much planning.
Usual excellent personal service that we have come to expect.
Everything went fine. Not too keen on Cathay Pacific. If I went again I would go with Singapore Airlines. But the arrangements by Rebecca Wilkes very good.
Excellent service for the last 14 years. An amazingly pleasant and very efficient bunch of people available seven days a week, fifty two weeks of the year.
It was very reassuring just knowing that you were a phone call away. Have recommended you to a friend who will be contacting you shortly
When it comes to island paradises, Phuket is a winner. Located off the south west coast of Thailand, it has wide beaches, blissful temperatures and clear, inviting water with a distinctive blue-green hue.
You can spend your days lazing on the soft sand, hiking through rainforest, enjoying world-class spa treatments or snorkelling, scuba diving, surfing, windsurfing or Hobie Cat sailing.
Your evenings might well be taken up enjoying delicious food (the island will soon, for the first time, be included in the Michelin guide to Thailand). The cuisine on the island tends to be a wonderful blend of complementary styles - an alluring mix of Asian and western delicacies - and it's one of Phuket's major attractions.
Chefs here seem to know better than anywhere else in the world how to use delicate flavours and fragrant spices and the seafood is heavenly.
Spa treatments here take on a new concept as they are married with the ancient traditions of natural healing, including herbal baths and meditation. The levels of tranquility and relaxation that can be reached are remarkable.
For a change of pace, Phuket Town has temples, markets and cultural attractions. And the Old Town has street after street of colourful colonial-style mansions and townhouses now the home to shops and small restaurants.
And a simple but enthralling experience can be had by heading for one of the noted viewpoints, such as Kata, Rang Hill, Leam Singh or Promthep Cape - they give a magnificent vista of the entire island. One of the best views is from the site of The Big Buddha (the majority of Thais are practising Buddhists) - it's a 45-metre tall white marble statue that is worth a hot walk up to see close.
Phuket is one of those destinations that can be delightful at any time of year - it has such a wide range of attributes that it can come up with the goods for whatever type of holiday, active or otherwise, that is required.
November to April is generally cooler and drier - a great time to escape the British winter. Some of the more popular hotels and resorts book up quickly at this time.
It is often at its warmest in July and August, when temperatures can occasionally reach 40 degrees - and often accompanied by some intense downpours. But this is also when your hotel of choice may well be available at particularly good value.
If you’re looking to stay at a beach resort, you are spoilt for choice. There are many from which to choose and each has its own distinctive character and personality.
You’ll find upmarket resorts – with equally upmarket accommodation – on Surin and Ao Bang Thao, family-oriented spots on Rawai, a party atmosphere on Patong, culture in Phuket Town and wildlife sanctuaries and national parks in the north.
There is accommodation of every conceivable type to suit every conceivable taste - from intimate boutique properties to expansive wellness retreats.
Something for everyone
Patong and Mai Khao are both popular options for beach stays. For undeveloped beauty, Mai Khao is hard to beat - it has an 11km stretch of coarse white sand that has remained untouched thanks to its location inside Sirinat National Park.
Patong, on the other hand, is all about having fun, with lively nightlife, watersports and activities available during the day.
Many decide that they want to mix a stay in Phuket with a visit to other parts of Thailand. The multi-centre trip is becoming ever more popular.
The obvious partner for a Phuket beach stay is the buzzing capital city of Bangkok. A twin-centre holiday such as this delivers fabulous contrasts.
Or you could also have a different type of beach and city experience by combining a sandy sojourn in the Phi Phi Islands with an exploration of the towns and interior on Phuket. This can be very rewarding.
This combination of stays, for example, could see you based at Wanaburi, on the doorstep of the beautiful Kho Phra Teaw National Park.
Whatever face of Phuket you choose to focus on, you'll find yourself captivated by this deceptively diverse island.
First published in the Mail Online - March 2019
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