Jeff Lee was particularly helpful to make our holiday great.
Jetstar failed to put our bags on the flight from Kuala Lumpur to Phuket so we had no change of clothes for 3 days. However the holiday was a fantastic success. We have used DialAFlight for all our holidays and would highly recommend them.
Excellent service offered by my DialAFlight contact, Gavin. I was particularly impressed with his call to me a few days prior to traveling checking if everything was in order. I have no hesitation in recommending this company.
Had an amazing time. Hotel you recommended was amazing
Top marks to Charlie
As usual, Connie came up trumps for us with the organisation of our trip. Wouldn't use anyone else for our flights.
Alan, as per last 20 years, has been fantastic yet again .
Your service was great but the Emirates flight out from Gatwick to Dubai was disappointing. I had to walk through a section of economy seats to access the Business seats. They were understaffed too, which didn't help.. The onward flight to Phuket and the return journey was fine. These aircraft seemed to have the normal configuration of seats.
First class assistance and attention to detail
Fabulous holiday - thank you for planning it all for us - will definitely come back to you again
Very friendly and helpful staff at DialAFlight
I would not recommend Ibis hotel in Kuala Lumpur. Very unprofessional and had to make a call to reception every single day due to numerous problems. No one seemed in the least bit interested on the impact it was having on our holiday. On the last day the manager offered us a free cup of coffee!
Brilliant as usual - particularly Leah who is always very helpful and knowledgeable. Always recommend her.
Great service from Leah. Will use again.
Advice to book Club rooms at the Grand Copthorne Waterfront in Singapore was well worth it, thank you.
Once again excellent service provided by Sebastian. Many thanks for your incredible professional service!
We have used Kelly (and Rupert) for many years and have always received excellent service and advice from start to finish! I would have no hesitation to recommend DialAFlight. They are helpful, friendly and always ensure our every request/amendments are arranged in a stress free and timely manner.
Everything went to plan
Whilst the flight via Thai was very efficient the food was appalling.
Yet again, superb delivery at great prices from Finn and DialAFlight!
Have used DialAFlight several times in the past and the service has always been excellent
Karl Patel, as always, booked us another fantastic holiday!
We received a very efficient, knowledgeable and friendly service from our Travel Manager, Dylan Harris. Also, phone calls were always answered promptly by team members.
Teddy very good at sorting stuff out
Well done and thanks to Boris Loadman who sorted everything out for me yet again. I look forward to planning my next trip soon.
Keep up the great work. You guys do everything so perfectly. Thanks again
Top service as always
We asked for Davis Hotel in Bangkok, having stayed there in the past. A mistake! We do not recommend it. Poor service and rotten breakfast.
Always dealt with questions immediately
Michelle did exactly as I asked
When it comes to island paradises, Phuket is a winner. Located off the south west coast of Thailand, it has wide beaches, blissful temperatures and clear, inviting water with a distinctive blue-green hue.
You can spend your days lazing on the soft sand, hiking through rainforest, enjoying world-class spa treatments or snorkelling, scuba diving, surfing, windsurfing or Hobie Cat sailing.
Your evenings might well be taken up enjoying delicious food (the island will soon, for the first time, be included in the Michelin guide to Thailand). The cuisine on the island tends to be a wonderful blend of complementary styles - an alluring mix of Asian and western delicacies - and it's one of Phuket's major attractions.
Chefs here seem to know better than anywhere else in the world how to use delicate flavours and fragrant spices and the seafood is heavenly.
Spa treatments here take on a new concept as they are married with the ancient traditions of natural healing, including herbal baths and meditation. The levels of tranquility and relaxation that can be reached are remarkable.
For a change of pace, Phuket Town has temples, markets and cultural attractions. And the Old Town has street after street of colourful colonial-style mansions and townhouses now the home to shops and small restaurants.
Breathtaking views
And a simple but enthralling experience can be had by heading for one of the noted viewpoints, such as Kata, Rang Hill, Leam Singh or Promthep Cape - they give a magnificent vista of the entire island. One of the best views is from the site of The Big Buddha (the majority of Thais are practising Buddhists) - it's a 45-metre tall white marble statue that is worth a hot walk up to see close.
Phuket is one of those destinations that can be delightful at any time of year - it has such a wide range of attributes that it can come up with the goods for whatever type of holiday, active or otherwise, that is required.
November to April is generally cooler and drier - a great time to escape the British winter. Some of the more popular hotels and resorts book up quickly at this time.
It is often at its warmest in July and August, when temperatures can occasionally reach 40 degrees - and often accompanied by some intense downpours. But this is also when your hotel of choice may well be available at particularly good value.
If you’re looking to stay at a beach resort, you are spoilt for choice. There are many from which to choose and each has its own distinctive character and personality.
You’ll find upmarket resorts – with equally upmarket accommodation – on Surin and Ao Bang Thao, family-oriented spots on Rawai, a party atmosphere on Patong, culture in Phuket Town and wildlife sanctuaries and national parks in the north.
There is accommodation of every conceivable type to suit every conceivable taste - from intimate boutique properties to expansive wellness retreats.
Something for everyone
Patong and Mai Khao are both popular options for beach stays. For undeveloped beauty, Mai Khao is hard to beat - it has an 11km stretch of coarse white sand that has remained untouched thanks to its location inside Sirinat National Park.
Patong, on the other hand, is all about having fun, with lively nightlife, watersports and activities available during the day.
Many decide that they want to mix a stay in Phuket with a visit to other parts of Thailand. The multi-centre trip is becoming ever more popular.
The obvious partner for a Phuket beach stay is the buzzing capital city of Bangkok. A twin-centre holiday such as this delivers fabulous contrasts.
Or you could also have a different type of beach and city experience by combining a sandy sojourn in the Phi Phi Islands with an exploration of the towns and interior on Phuket. This can be very rewarding.
This combination of stays, for example, could see you based at Wanaburi, on the doorstep of the beautiful Kho Phra Teaw National Park.
Whatever face of Phuket you choose to focus on, you'll find yourself captivated by this deceptively diverse island.
First published in the Mail Online - March 2019
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