Your calls always answered within 5 rings.
You were excellent but Gulf Air left a lot to be desired. I would not recommend them and will not fly with them again.
I can’t thank DialAFlight enough - patience, professionalism and quality for money. Gerry Bushnell helped by putting an excellent package together and took the stress out of sorting everything ourselves. Everything went so smoothly until a third party took us to wrong airport. We rang the emergency line who assisted us in getting it sorted.
Transfers were not discussed and we thought they were included when we booked but this wasn’t the case. We had no one at the airport to take us to our hotel and had to get a taxi.
Perfect! Highly recommend! From booking to the holiday everything was fabulous
The travel manager who booked our holiday was fantastic. Everything that was included in our package was better than we expected. We'll be using DialAFlight to book our next holiday. 100%!
Our trip was perfect. We loved your choices of hotels and our itinerary worked perfectly
Great choice of hotel in a great location and within my budget
We appreciated very much you changing the hotel so it was nearer the airport for us as we had a late arrival. Just to let you know the hotel definitely wasn’t as nice as the Rembrandt but it was our choice to change. We will definitely use you again
Thank you Kylie - everything was perfect
Lloyd was brilliant from start to finish, couldn't have asked for any more!
Fabulous management of a 3 Country tour. Amy instilled confidence and took care of every single aspect of the flights and transfers.
My flight from ATH to LHR was cancelled but the speed of communication and follow up from your team was excellent.
Great performance on this trip everybody.
Excellent customer service
Ben and his team are just amazing
Sebastian you are a star. Efficient and professional always! It’s so nice to feel safe and stress free.
Five stars. Thanks Joe.
Dominic was fantastic from the get go in booking our holiday. My 2 children and I had the most amazing trip to Phuket.
First class service as always
Absolutely exceptional
First class service every time. Highly recommend these guys!
The Lacto OVO vegetarian meal on Thai is not vegan. We eventually found a vegan option for the return flight to UK by ordering something like the European Vegan option.
Jeff provided an excellent service. All transfers went smoothly and we were pleased with the price. We were let down by one hotel which was under construction on arrival and did not offer the services advertised. This was disclosed less than 24 hrs prior to arrival.
While not everything went to plan, you managed to resolve these issues quickly and without fuss
Apart from flight getting cancelled and times changing, which is out of your hands, everything went to plan and I will be booking my group flights with you again
I would never recommend Etihad as a carrier, the experience was underwhelming at best. I still await a response to my formal complaint to them for the dreadful service
Everything was fine and the take-offs and landings on time
Reggie is the best travel agent to ever grace the earth
Etihad’s business class menu is the best and most varied I have experienced on any airline, either in first or business class. Not only was the lunch and drinks menu exceptional, the fact that one could choose snacks from another range of foods at any time during the flight.
Fabulous holiday, beautiful resort, perfect in every way. Could not wish for better. Thank you Gareth and DialAFlight
When it comes to island paradises, Phuket is a winner. Located off the south west coast of Thailand, it has wide beaches, blissful temperatures and clear, inviting water with a distinctive blue-green hue.
You can spend your days lazing on the soft sand, hiking through rainforest, enjoying world-class spa treatments or snorkelling, scuba diving, surfing, windsurfing or Hobie Cat sailing.
Your evenings might well be taken up enjoying delicious food (the island will soon, for the first time, be included in the Michelin guide to Thailand). The cuisine on the island tends to be a wonderful blend of complementary styles - an alluring mix of Asian and western delicacies - and it's one of Phuket's major attractions.
Chefs here seem to know better than anywhere else in the world how to use delicate flavours and fragrant spices and the seafood is heavenly.
Spa treatments here take on a new concept as they are married with the ancient traditions of natural healing, including herbal baths and meditation. The levels of tranquility and relaxation that can be reached are remarkable.
For a change of pace, Phuket Town has temples, markets and cultural attractions. And the Old Town has street after street of colourful colonial-style mansions and townhouses now the home to shops and small restaurants.
Breathtaking views
And a simple but enthralling experience can be had by heading for one of the noted viewpoints, such as Kata, Rang Hill, Leam Singh or Promthep Cape - they give a magnificent vista of the entire island. One of the best views is from the site of The Big Buddha (the majority of Thais are practising Buddhists) - it's a 45-metre tall white marble statue that is worth a hot walk up to see close.
Phuket is one of those destinations that can be delightful at any time of year - it has such a wide range of attributes that it can come up with the goods for whatever type of holiday, active or otherwise, that is required.
November to April is generally cooler and drier - a great time to escape the British winter. Some of the more popular hotels and resorts book up quickly at this time.
It is often at its warmest in July and August, when temperatures can occasionally reach 40 degrees - and often accompanied by some intense downpours. But this is also when your hotel of choice may well be available at particularly good value.
If you’re looking to stay at a beach resort, you are spoilt for choice. There are many from which to choose and each has its own distinctive character and personality.
You’ll find upmarket resorts – with equally upmarket accommodation – on Surin and Ao Bang Thao, family-oriented spots on Rawai, a party atmosphere on Patong, culture in Phuket Town and wildlife sanctuaries and national parks in the north.
There is accommodation of every conceivable type to suit every conceivable taste - from intimate boutique properties to expansive wellness retreats.
Something for everyone
Patong and Mai Khao are both popular options for beach stays. For undeveloped beauty, Mai Khao is hard to beat - it has an 11km stretch of coarse white sand that has remained untouched thanks to its location inside Sirinat National Park.
Patong, on the other hand, is all about having fun, with lively nightlife, watersports and activities available during the day.
Many decide that they want to mix a stay in Phuket with a visit to other parts of Thailand. The multi-centre trip is becoming ever more popular.
The obvious partner for a Phuket beach stay is the buzzing capital city of Bangkok. A twin-centre holiday such as this delivers fabulous contrasts.
Or you could also have a different type of beach and city experience by combining a sandy sojourn in the Phi Phi Islands with an exploration of the towns and interior on Phuket. This can be very rewarding.
This combination of stays, for example, could see you based at Wanaburi, on the doorstep of the beautiful Kho Phra Teaw National Park.
Whatever face of Phuket you choose to focus on, you'll find yourself captivated by this deceptively diverse island.
First published in the Mail Online - March 2019
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