Your calls always answered within 5 rings.
Everything went very smoothly
This was a beautifully scheduled and packed 3 country holiday in great hotels that suited our needs. I definitely would recommend others to use DialAFlight as the first point of call for any intended holiday.
We were not impressed with Qatar Airways
Excellent service and communication
Have used DialAFlight many times and they have excelled each time. Maybe not the cheapest option but the service you receive makes up for that. Seymour has gone over and above for us on the three holidays we have booked with him.
Great service provided by Chris yet again. Had to make some last minute changes to flights which were dealt with smoothly and efficiently
As always good arrangements, excellent service.
Excellent service - Theo was great and good communication throughout .
George was fantastic and a perfect support organising all our hotels, flights and transfers and even stepping up when our hotel was changed at the last minute
Everything was perfect, thank you
Very good service and staff are tremendous
DialAFlight take the hassle out of finding the best deal. Plus you have the peace of mind knowing that in an emergency they are just a call away.
As an agent myself, I have high expectations. You exceeded them all - great service, everything went as planned and I was thrilled with our overall experience. Jarvis was a delight.
Mathew is first class - always there for us if needed - another amazing holiday
Will definitely be using you again. Trevor Henderson was excellent as usual. The App is excellent. I would recommend DialAFlight every time.
We missed our connection on the way out. Etihad flights were all late - maybe consider longer transfer times?
Everything went smoothly as per usual
Everything was planned to perfection which made our holiday easy, smooth and stress free
Fabulous holiday as usual, always attentive and informative thank you.
Superb service from start to finish
Finn as ever always on hand to help.
We had problems with our flight. But Tom and Lee worked very hard to get us flights back home.
Perfect, as usual.
Excellent service as always - we will be booking again for November
Another well organised holiday - many thanks to Charlie.
Great support from Mark Cushway to make sure the booking went smoothly
Finn was excellent as usual.
Fantastic trip - everything better than anticipated. Great organisation. Can’t recommend you highly enough!
Great, thanks Joey
A very successful holiday, thank you
You all know Roger Moore, 007? If you are too young to know what he looks like, he looks like me,' said our small, squat, spectacularly un-debonair Thai tour guide, Captain Alex, with a deadpan face.
While not exactly shaken with laughter at his wry quips, everyone was stirred by the stunning scenery at Ko Khao Phing Kan, or James Bond Island, as this place is more famously known. It became a must-see site due to its double-O heaven setting in The Man With The Golden Gun, when Moore's Bond goes in search of Scaramanga, played with relish by Christopher Lee.
This was all heady stuff for a first-time visitor to Thailand, an exotic land that has also inspired on the big screen the sublime (The Beach) and the ridiculous (The Hangover, Part II).
Many writers, from Somerset Maugham to Graham Greene, have fallen for Thailand's bars, silk, curry and hospitality. Its ancient history, temples, islands and beaches, as well as the gentle people of unrivalled grace, have made it endlessly enchanting.
A small bit of detective work led me to deduce that John le Carré found his original inspiration for The Night Manager - his thriller televised this year - in Thailand after staying at The Mandarin Oriental hotel in Bangkok, on the banks of the Chao Phraya river.
I discovered his fascination for the legendary hotelier Kurt Wachtveitl, famed for decades for arranging everything with charm and discretion, just as we saw Tom Hiddleston's character do in the BBC series. More later about le Carré, a drunken night on champagne, and his eternal gratitude to the night manager.
But first back to James Bond Island. This speck in Phang Nga Bay is firmly on the tourist track as boatloads arrive to get their fix of the legendary spy.
Indeed, everyone else on our boat seemed to think they were wannabe secret agents, as the men stripped down to Daniel Craig-style swimming shorts and the women wore Bond-girl bikinis. They also donned their best Bond-villain shades for selfies in front of the limestone outcrops.
Captain Alex's tour included kayaking into sea caves, shopping for silk and a lunch of fresh grilled fish, before driving back to the Banyan Tree Hotel in Phuket, a tranquil base where smiling courtesy is second nature to its staff.
Phuket became a favourite destination of backpackers in the 1960s and 1970s thanks to its sleepy beauty and sensational beaches, and luxury hotel chains soon discovered its appeal.
Many of the villas in the Banyan have a private pool, and you can have spa treatments in your garden overlooking the lagoon. Bicycles make it easy to get to and from the main lobby and its zen-like spa.
The starting point for my trip before heading to Phuket was Bangkok and the splendid Mandarin Oriental Hotel. Leave so much as half an apple in your room and it will be replaced within the hour. As well as supreme service, there is nothing the staff haven't seen, from Billy Idol smashing up his suite to Somerset Maugham fighting off a bout of malaria.
Some simple sleuthing persuaded me that le Carré first came across his inspiration for The Night Manager here. The clues were staring me in the face in the le Carré suite on the tenth floor.
A typed letter from the author is framed on the wall. He thanks the hotel manager for the incredible care and hospitality, having arrived 'tired, dusty and unannounced' after a 'swing through divided Laos' while researching his novel, The Honourable Schoolboy.
He recounts how he met up with a friend in the hotel and drank copious amounts of champagne, which annoyed a journalist from 'a lofty London paper' who was also staying there. 'I fear we may not have seemed as funny to him as we did to one another.' A year later, when The Honourable Schoolboy finally appeared, the same correspondent took time off from his political musing to give it a perfectly dreadful review.
The fact that le Carré bothered to send such a letter to the manager indicates his fascination at how Kurt Wachtveitl looked after him and the dozens of others guests, all seemingly effortlessly.
Incidentally, the room opposite le Carré's is the Barbara Cartland suite, for those who are more inclined to soft romance than spy thriller.
Just outside the hotel, Bangkok shows all its buzz and brashness, with street food, shopping (incredible silver), mai tai cocktails at sunset at bars both grand and grubby.
There has always a sense of being about to enter the land of all possibilities, be it The Beach, Bridge On The River Kwai, or Bond. Just remember not to turn it into The Hangover…
First published in the Mail on Sunday - October 2016 More articles below...
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