Your calls always answered within 5 rings.
Excellent customer service
Ben and his team are just amazing
Sebastian you are a star. Efficient and professional always! It’s so nice to feel safe and stress free.
Five stars. Thanks Joe.
Dominic was fantastic from the get go in booking our holiday. My 2 children and I had the most amazing trip to Phuket.
First class service as always
Absolutely exceptional
First class service every time. Highly recommend these guys!
The Lacto OVO vegetarian meal on Thai is not vegan. We eventually found a vegan option for the return flight to UK by ordering something like the European Vegan option.
Jeff provided an excellent service. All transfers went smoothly and we were pleased with the price. We were let down by one hotel which was under construction on arrival and did not offer the services advertised. This was disclosed less than 24 hrs prior to arrival.
While not everything went to plan, you managed to resolve these issues quickly and without fuss
Apart from flight getting cancelled and times changing, which is out of your hands, everything went to plan and I will be booking my group flights with you again
I would never recommend Etihad as a carrier, the experience was underwhelming at best. I still await a response to my formal complaint to them for the dreadful service
Everything was fine and the take-offs and landings on time
Reggie is the best travel agent to ever grace the earth
Etihad’s business class menu is the best and most varied I have experienced on any airline, either in first or business class. Not only was the lunch and drinks menu exceptional, the fact that one could choose snacks from another range of foods at any time during the flight.
Fabulous holiday, beautiful resort, perfect in every way. Could not wish for better. Thank you Gareth and DialAFlight
Excellent trip, everything went to plan. Thank you to Oscar!
Thanks Cody for all your help. Excellent service. Will defo use you again
Lee has been incredibly helpful and professional in organising my trip - best holiday ever!
Very knowledgeable staff and excellent service
Excellent speedy service as always. Available when needed.
Superb, personal approach - clear information throughout and a seamless service.
Zoe Lane sorted everything out to get us back from Dubai when everything around us was going crazy and people were left stranded. Very grateful! It’s when there is an issue, that you really value using a travel agent!
Perfect yet again
I have used Calvin for a number of holidays and he has never failed to provide a fantastic experience and great customer service. I have recommended him to a number of my friends because of this.
Gordon is the MAN!
Our trip went without problems. Transfers, of which there were many, were all on time and our hotels were all amazing. Big thanks to Cody for all his help and support.
As usual Darren delivered
Very good service. Kept me informed throughout the process
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