Always use your company for my flights and recommend anyone looking to book flights to try you first.
Everything went very smoothly. Thank you very much for organising the holiday and making it so easy. We really appreciate the excellent customer service - nothing was too much trouble and the two weeks were problem free.
Great people
The first two hotels were excellent but the third hotel was not the standard we usually get from DialAFlight. However, all flights and transfers were perfect. Qatar Airways lost one of our staircases for 36 hours but this was not the fault of DialAFlight.
Very well planned trip. Everything was perfect
Steven was absolutely fantastic - cannot fault in any way - he really delivered a quite hard and specific holiday package. Will highly recommend him to anyone looking and also Sarah Woods for all the help and contact info.
We have been booking holidays with you for years. You have always provided an excellent service. It is reassuring to know that you are there for us should we have any problems while we are away..
Fantastic holiday in Thailand arranged by Manni. Everything ran smoothly. Hotels were in the best possible locations for access to everything we needed. Would definitely recommend and use again.
Love Philippa.
Once again the service was impeccable
Brilliant communication and gave us what we wanted at a great price
Seamless from start to finish! Special thank you to Marie Mckeown and her hard work
I will always use DialAFlight - never had a problem
Excellent service as ever. I have been using DialAFlight for 9 years for long haul destinations. Adam could not be more helpful. What I most love is their flexibility and honesty - they will help you get the trip you want for the budget you have.
Very good service and tailor made for us
Our holiday exceeded all expectations and was so well organised - thank you! The accommodation was fantastic and the whole trip ran really snoothly. Libby is amazing and was so helpful at every step of the way, as well as being really personable and friendly.
DialAFlight service is excellent
Rudi McCarthy was exceptional in his service and reassurance for my holiday.
Was particularly pleased that we were phoned a couple of days before we went and asked if we had any last minute questions
Well organised holiday
One word - perfect!
Everything went smoothly. Excellent hotel. One annoyance was Qatar changed our pre chosen seats on two of the flights due to change of plane without notifying us
Great service
Excellent service and I will definitely use again..
Everything worked out perfectly - what a fab holiday thanks to you.
Great customer service, tickets, transfers and accommodation - all organised without a hitch, will definitely use again.
Always helpful
Really organised trip - great location, great flight times. Fabulous customer service thanks to Howard Crafter. We’ll be back
Jenson was fantastic throughout our holiday booking process and would highly recommend him - very professional and a pleasure to speak to
Not your fault but the flights with Eva and Thai Airways were extremely confusing (poor quality service with EVA), causing us to nearly miss our flight back home. Also the transfer back to Phuket was arranged far too early (4 am for a 9:40 flight). We arrived at Phuket at 5am and the desk did not open until 7:40 am.
Some parts of Thailand have a reputation for noisy tourists, cheap hostels and wild bachelor parties - but all that’s changing, thanks to celebrity power. Many are making it their destination of choice.
Kate Moss has been there frequently (she prefers the white sanded beaches of Phuket), Bear Grylls has bought a villa there, and Blake Lively, Beyonce and Jay Z are also semi-regulars.
Not to mention the entire Kardashian family who set up camp back when Caitlyn was still Bruce at the posh new Inlala resort in villas that ran around $150,000 per week.
Indeed, at the moment, visionary hoteliers are finding unspoiled spots to create getaways that offer a level of luxury and style that feels very new for a place that's been a tourist attraction for a very long time.
Thailand is getting a luxury makeover, and it's the right time to find some incredible places to stay.
The main pool area at Panacea Koh Samui
PANACEA KOH SAMUI
The first is Panacea. On a grassy hilltop overlooking the Gulf of Samui and tropical forests lies Panacea Koh Samui, an extraordinary destination that has reinvented the private villa experience.
Recently opened, Panacea Retreat has already established itself as one of Koh Samui’s most extravagant destinations. Created by a wealthy French businessman who, upon discovering that he could never find exactly what he was looking for when he planned his own family’s holidays, decided to build it himself. It's all about privacy, luxury, and more privacy. Private chefs cook meals in villa and the spa treatments and yoga instructors come to you.
A collection of really stylish and secluded villas all have glass walls to allow as much of the outside in as possible.
Each villa is immense - the smallest is 14,000sqft and the largest 43,000sqft – and every residence includes a minimum of four bedrooms, manicured private gardens and stylish grounds with at least one 20-metre infinity pool.
It’s a bespoke experience - every villa has at least 10 full-time staff assigned to help, so there is never a need that goes unmet. Whether it’s sailing or diving, swimming or lounging, the experience is custom made.
If you want to spend a day just lying at the beach, staff will organise a beach butler to bring along sun loungers and towels, along with champagne on ice and a packed lunch.
Sky Villas at the ultra chic Kata Rocks
KATA ROCKS
Over on Phuket, Kata Rocks is ultra chic and a real game changer for Thailand. It offers a stylish, minimalist vibe with contemporary apartment-sized suites. The stunning spa has private infinity pools, fabulous Andaman sea views and a spectacular cliff-side location.
The hotel is located near Kata, a clean-cut resort town, popular with the yachting crowd, on the south west coast of Phuket. Furnishings are sleek and Italian-made - with white umbrellas shading white sunbeds beside a white-tiled pool.
There are 43 one, two, three and four-bedroom sky villas stacked across the hillside - big, bright and beautiful, they come with fully-fitted kitchens, living and dining areas, and floor-to-ceiling sliding glass doors opening onto private infinity pools, each of which is a minimum of seven-metres long.
Private chefs prepare fine dining in the privacy of your villa, celebrity DJ’s playing over brunch and TV’s that come down from the ceiling over the bed. Not to mention a fabulous view from the bathtub.
Their ‘Rock Stars’ are concierges whose job it is to make sure that each and every need is met at all times.
Indigo pearl pool
INDIGO PEARL
Last but certainly not least is the incredible Indigo Pearl. This is an ultra stylish, luxury boutique hotel in Phuket designed by American designer Bill Bensley, comprising super-luxe suites and villas with a rather spellbinding industrial-chic décor.
Sea fronted, with lush green gardens everywhere, it oozes a local, authentic almost colonial feel – and every single detail is considered. The Pearl Suites are gorgeous but I recommend the private villas.
Encased within lush walled tropical gardens, there are separate living and sleeping areas in two pavilions, linked by dark timber decking dotted with exotic blooms and frangipani trees.
Sunloungers and day-beds abound, and with a private pool, bar, dining room, Jacuzzi, spa, sauna, steam room and a 24-hour butler service, there’s little reason to leave. There is also the Coqoon Spa - a must-try for all spa enthusiasts.
The spa has to be seen to be believed and consists of multiple luxurious spa suites called 'The Nests' - huge spherical structures seemingly suspended in mid-air.
The treatments are incredibly luxurious with purple frangipani oils, jasmine essence and native Andaman elixirs that work magic.
First published in February 2016
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