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Booking with DialAFlight has been a fantastic experience. From my initial chat with Dom to every other team member the process was seamless. I would 100% recommend this company to anyone and can guarantee we will never use another travel company. 10/10 in every respect
Very helpful and informative, will definitely be using again
I've been very impressed by the help I've received from everyone I've spoken to at DialAFlight. I will definately be using you again.
As always Phillipa was excellent
Superb trip from start to finish, excellent choice of hotels and itinerary. Paul Miles is a credit to your company and we will definitely be looking at using DialAFlight again for next year.
Stevi, whom I have booked several trips with now was again excellent and I cannot wait to book more with her in the future. She is very knowledgable and super helpful.
Looked after really well by Lloyd Stevens and had an unforgettable holiday experience.
Everything went as planned. The flights, transfers and accommodation were excellent. I couldn’t have asked for more. Thank you for making our experience to two new countries beautiful and seamless.
Fantastic holiday, huge thanks to Liam Rush. We will be booking again shortly
Reid is amazing - made some changes for us while we were away. Also like that we can speak to Vinnie if Reid isn’t there, he sorted out all our special assistance at airports.
Excellent flights as always. Huge thank you to Alex and his team for taking care of every detail. Looking forward to the next time .
The return flight from Doha was akin to being in a zoo
Big thank you to Lily who arranged our trip to Phuket this year. She has been amazing and have already booked our holiday for 2026 with her.
Booking of travel and use of app was good.
Excellent customer service - even had a call from the agent wishing us a great holiday
Will definitey use Damien for all future bookings
As always , your service was impeccable. However, I was disappointed with Emirates and would prefer not to fly with them again.
Great service as usual.
Good communication throughout
Sadie was very helpful. Booked us exactly what we wanted and everything ran smoothly.
Excellent service! Highly recommend this company!
Everything went very smoothly
This was a beautifully scheduled and packed 3 country holiday in great hotels that suited our needs. I definitely would recommend others to use DialAFlight as the first point of call for any intended holiday.
We were not impressed with Qatar Airways
Excellent service and communication
Have used DialAFlight many times and they have excelled each time. Maybe not the cheapest option but the service you receive makes up for that. Seymour has gone over and above for us on the three holidays we have booked with him.
Great service provided by Chris yet again. Had to make some last minute changes to flights which were dealt with smoothly and efficiently
As always good arrangements, excellent service.
Excellent service - Theo was great and good communication throughout .
George was fantastic and a perfect support organising all our hotels, flights and transfers and even stepping up when our hotel was changed at the last minute
Trekking through jungles, snorkelling in a lagoon and lounging on the beach with a cocktail - they were all high on our 'things-to-do' list as we set off for Thailand on a chilly English morning.
But as we strapped ourselves into our plane seats, along with our 20-month-old daughter, the thought did cross my mind - maybe I should have done all this as a teenage backpacker rather than a first-time parent?
Could we really enjoy the best this fabulous South East Asian country has to offer with our toddler in tow? The answer, it turned out, was an unequivocal 'yes' - and it was far easier than we thought thanks to memorable stays at the Nai Harn in Phuket and the dusitD2 in Krabi.
The Nai Harn, Phuket's only member of the elite Leading Hotels of the World group, overlooks a sweeping bay of the same name.
Any pangs of regret my wife and I had about not doing Thailand on the cheap as students were quickly swept away as we explored our Grand Ocean View Room and walked out onto a private terrace with what must surely be one of the finest views in Phuket.
But with the luxury comes an extremely family friendly atmosphere. Staff go out of their way to make sure parents with young children have what they need for a comfortable stay.
They are happy to set up a parasol on the glorious sandy beach below and provide towels for the day while the swimming pool features a shallow section for toddlers.
Our little one spent hours splashing around in the pool and in the evening, with conditions a little cooler, we moved to the beach - fresh fruit smoothies in hand - to watch the sun go down.
The hotel also features magnificent restaurants, including the Rock Salt where we enjoyed cocktails, a beautiful seafood platter and Thai delicacies all just yards away from the beach.
Chefs at the hotel cure their own meats and make their own cheese while the wine list is drawn up by international expert James Suckling. Breakfast is an event in itself, with a dizzying area of options and plenty of space meaning there was no undignified scramble for the buffet.
For a dreamy sundowner, guests head to the Nai Harn's sprawling infinity-edged rooftop bar, Reflections. As well as cocktails, the area also features the Han-Sha sushi bar where dishes are prepared in front of you.
After an unforgettable stay at the Nai Harn, it was time for our second destination - Krabi to the south.
Rather than brave public transport or sea transport, we opted for the comfort of a taxi transfer. Before long we had arrived at our next hotel, the dusitD2 in the coastal tourist hotspot of Ao Nang.
The 173-room hotel is under 20 miles from Krabi International Airport, tucked away in lush jungle greenery on a hillside, yet within easy walking distance to the sweeping town beach and close to shops and restaurants.
It has been entirely refurbished and updated and is a rebrand of the previous Vogue Resort and Spa.
Our room on the top floor had superb views looking out over the towering, craggy limestone cliffs that define the area.
The newly-opened hotel has everything you need for a comfortable family stay - a great restaurant, an outdoor swimming pool with a separate children's pool, a fitness centre, a spa and a children's playground.
But the trump card for this well-run and friendly hotel is its location. Within ten minutes, you can find yourself setting sail on an adventure to tropical islands, looking for monkeys along forest trails, kayaking over turquoise seas or even rock climbing on some of the jagged cliffs.
On one day, we zoomed around the coast to glorious Railay beach - accessible only by boat - and spent a day lounging on the pristine crescent of sand in the bay.
We also hired one of the area's iconic long-tail boats and took a day trip to Hong Island - a tiny paradise island with a blissful lagoon, ample shade, great snorkelling and a nature trail.
Back on the mainland, the hotel's in-house tour desk also arranged for us to visit local hot springs - a cascading network of waterfalls leading to pools with bath-like temperatures hidden in dense jungle.
Another day trip took us to the stunning Emerald Pools. Our little girl was mesmerised as we explored the huge web of turquoise pools and towering tropical trees along the jungle path.
Our trip may not have been a backpacking odyssey - but as a family adventure, it was unbeatable.
First published in the Mail Online - February 2020
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