Your calls always answered within 5 rings.
Everything went smoothly -flights, transfers and hotel accomodation. We can find no fault!
Jeff organised everything perfectly and called to reassure no issues with flight.
Thanks Dominic - look forward to using you again very soon
Amazing! This holiday was booked last minute and Ethan pulled it out of the bag. The hotel was one of the best that we have stayed in. Can’t wait for Harry and team to help sort the next one out for us. Brilliant service
Ash Pankhania always goes above and beyond to make sure his clients are satisfied!
We have been using DialAFlight for over 20 years and we have never been disappointed. We have travelled across the world and Ryan has always organised our trips.
Absolutely fantastic! Another winner Michael Millward. Another great trip organised by DialAFlight
Fantastic service from DialAFlight as always!
Arthur and his team are the very reason I book time and time again with DialAFlight. Their friendly, helpful and knowledgeable service always amazes me. Thanks once again for a fabulous customer experience.
Ralph, as always, thanks for sorting us out with our latest Dubai trip. We had the best time and the hotel was definitely one of the best we have done there. We will be in touch soon to start the plans for 2025!
Saf and Noah - A1 service as usual - many thanks
Roy Copeland and Frazer were very helpful. I will always speak to them again when booking my next holiday.
Dale Walton has arranged several flights for me and I’ve always been very pleased with the service and attention to detail
Wouldn't choose anyone else for long haul - simply the best
Niall is fabulous to deal with and always keeps you informed
Ryan really helpful
Thank you to Liam who looked after us and knew our needs as a family .. the personal touch he gave us is priceless. I have already sent him a email to get the next holiday organised
Everything worked out really well so thank you to Christian for all your help and reassurance!
Fantastic trip again organised by Kirsty from beginning to end. Thank you again for the great service.
Chris was always at the end of the phone and nothing was too much trouble. He had good local knowledge which we were able to use to save time and money whilst on our holiday. Will definitely be using DialAFlight again.
Thank you Stacey for helping us once again!
Gordon and Lauren have been brilliant
Keep it up
Darren has always been extremely helpful every time when we book our holidays
Fantastic service, really friendly staff will definitely be using you again.
Karl Patel and his colleagues were very helpful with rebooking our flights and hotel following the disastrous flood in Dubai.
Edward was fantastic in helping us get our hotel booked to Dubai - thank you!
Great recommendations from Gavin for our Sydney / Abu Dhabi trip and in parallel Mum and Dad’s USA trip.
Always book through yourselves. Would never consider using any one else. Excellent service.
First class service from Larry - efficient friendly and accurate.Tip top.
Trekking through jungles, snorkelling in a lagoon and lounging on the beach with a cocktail - they were all high on our 'things-to-do' list as we set off for Thailand on a chilly English morning.
But as we strapped ourselves into our plane seats, along with our 20-month-old daughter, the thought did cross my mind - maybe I should have done all this as a teenage backpacker rather than a first-time parent?
Could we really enjoy the best this fabulous South East Asian country has to offer with our toddler in tow? The answer, it turned out, was an unequivocal 'yes' - and it was far easier than we thought thanks to memorable stays at the Nai Harn in Phuket and the dusitD2 in Krabi.
The Nai Harn, Phuket's only member of the elite Leading Hotels of the World group, overlooks a sweeping bay of the same name.
Any pangs of regret my wife and I had about not doing Thailand on the cheap as students were quickly swept away as we explored our Grand Ocean View Room and walked out onto a private terrace with what must surely be one of the finest views in Phuket.
But with the luxury comes an extremely family friendly atmosphere. Staff go out of their way to make sure parents with young children have what they need for a comfortable stay.
They are happy to set up a parasol on the glorious sandy beach below and provide towels for the day while the swimming pool features a shallow section for toddlers.
Our little one spent hours splashing around in the pool and in the evening, with conditions a little cooler, we moved to the beach - fresh fruit smoothies in hand - to watch the sun go down.
The hotel also features magnificent restaurants, including the Rock Salt where we enjoyed cocktails, a beautiful seafood platter and Thai delicacies all just yards away from the beach.
Chefs at the hotel cure their own meats and make their own cheese while the wine list is drawn up by international expert James Suckling. Breakfast is an event in itself, with a dizzying area of options and plenty of space meaning there was no undignified scramble for the buffet.
For a dreamy sundowner, guests head to the Nai Harn's sprawling infinity-edged rooftop bar, Reflections. As well as cocktails, the area also features the Han-Sha sushi bar where dishes are prepared in front of you.
After an unforgettable stay at the Nai Harn, it was time for our second destination - Krabi to the south.
Rather than brave public transport or sea transport, we opted for the comfort of a taxi transfer. Before long we had arrived at our next hotel, the dusitD2 in the coastal tourist hotspot of Ao Nang.
The 173-room hotel is under 20 miles from Krabi International Airport, tucked away in lush jungle greenery on a hillside, yet within easy walking distance to the sweeping town beach and close to shops and restaurants.
It has been entirely refurbished and updated and is a rebrand of the previous Vogue Resort and Spa.
Our room on the top floor had superb views looking out over the towering, craggy limestone cliffs that define the area.
The newly-opened hotel has everything you need for a comfortable family stay - a great restaurant, an outdoor swimming pool with a separate children's pool, a fitness centre, a spa and a children's playground.
But the trump card for this well-run and friendly hotel is its location. Within ten minutes, you can find yourself setting sail on an adventure to tropical islands, looking for monkeys along forest trails, kayaking over turquoise seas or even rock climbing on some of the jagged cliffs.
On one day, we zoomed around the coast to glorious Railay beach - accessible only by boat - and spent a day lounging on the pristine crescent of sand in the bay.
We also hired one of the area's iconic long-tail boats and took a day trip to Hong Island - a tiny paradise island with a blissful lagoon, ample shade, great snorkelling and a nature trail.
Back on the mainland, the hotel's in-house tour desk also arranged for us to visit local hot springs - a cascading network of waterfalls leading to pools with bath-like temperatures hidden in dense jungle.
Another day trip took us to the stunning Emerald Pools. Our little girl was mesmerised as we explored the huge web of turquoise pools and towering tropical trees along the jungle path.
Our trip may not have been a backpacking odyssey - but as a family adventure, it was unbeatable.
First published in the Mail Online - February 2020
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements