Your calls always answered within 5 rings.
Everything went very smoothly
This was a beautifully scheduled and packed 3 country holiday in great hotels that suited our needs. I definitely would recommend others to use DialAFlight as the first point of call for any intended holiday.
We were not impressed with Qatar Airways
Excellent service and communication
Have used DialAFlight many times and they have excelled each time. Maybe not the cheapest option but the service you receive makes up for that. Seymour has gone over and above for us on the three holidays we have booked with him.
Great service provided by Chris yet again. Had to make some last minute changes to flights which were dealt with smoothly and efficiently
As always good arrangements, excellent service.
Excellent service - Theo was great and good communication throughout .
George was fantastic and a perfect support organising all our hotels, flights and transfers and even stepping up when our hotel was changed at the last minute
Everything was perfect, thank you
Very good service and staff are tremendous
DialAFlight take the hassle out of finding the best deal. Plus you have the peace of mind knowing that in an emergency they are just a call away.
As an agent myself, I have high expectations. You exceeded them all - great service, everything went as planned and I was thrilled with our overall experience. Jarvis was a delight.
Mathew is first class - always there for us if needed - another amazing holiday
Will definitely be using you again. Trevor Henderson was excellent as usual. The App is excellent. I would recommend DialAFlight every time.
We missed our connection on the way out. Etihad flights were all late - maybe consider longer transfer times?
Everything went smoothly as per usual
Everything was planned to perfection which made our holiday easy, smooth and stress free
Fabulous holiday as usual, always attentive and informative thank you.
Superb service from start to finish
Finn as ever always on hand to help.
We had problems with our flight. But Tom and Lee worked very hard to get us flights back home.
Perfect, as usual.
Excellent service as always - we will be booking again for November
Another well organised holiday - many thanks to Charlie.
Great support from Mark Cushway to make sure the booking went smoothly
Finn was excellent as usual.
Fantastic trip - everything better than anticipated. Great organisation. Can’t recommend you highly enough!
Great, thanks Joey
A very successful holiday, thank you
Trekking through jungles, snorkelling in a lagoon and lounging on the beach with a cocktail - they were all high on our 'things-to-do' list as we set off for Thailand on a chilly English morning.
But as we strapped ourselves into our plane seats, along with our 20-month-old daughter, the thought did cross my mind - maybe I should have done all this as a teenage backpacker rather than a first-time parent?
Could we really enjoy the best this fabulous South East Asian country has to offer with our toddler in tow? The answer, it turned out, was an unequivocal 'yes' - and it was far easier than we thought thanks to memorable stays at the Nai Harn in Phuket and the dusitD2 in Krabi.
The Nai Harn, Phuket's only member of the elite Leading Hotels of the World group, overlooks a sweeping bay of the same name.
Any pangs of regret my wife and I had about not doing Thailand on the cheap as students were quickly swept away as we explored our Grand Ocean View Room and walked out onto a private terrace with what must surely be one of the finest views in Phuket.
But with the luxury comes an extremely family friendly atmosphere. Staff go out of their way to make sure parents with young children have what they need for a comfortable stay.
They are happy to set up a parasol on the glorious sandy beach below and provide towels for the day while the swimming pool features a shallow section for toddlers.
Our little one spent hours splashing around in the pool and in the evening, with conditions a little cooler, we moved to the beach - fresh fruit smoothies in hand - to watch the sun go down.
The hotel also features magnificent restaurants, including the Rock Salt where we enjoyed cocktails, a beautiful seafood platter and Thai delicacies all just yards away from the beach.
Chefs at the hotel cure their own meats and make their own cheese while the wine list is drawn up by international expert James Suckling. Breakfast is an event in itself, with a dizzying area of options and plenty of space meaning there was no undignified scramble for the buffet.
For a dreamy sundowner, guests head to the Nai Harn's sprawling infinity-edged rooftop bar, Reflections. As well as cocktails, the area also features the Han-Sha sushi bar where dishes are prepared in front of you.
After an unforgettable stay at the Nai Harn, it was time for our second destination - Krabi to the south.
Rather than brave public transport or sea transport, we opted for the comfort of a taxi transfer. Before long we had arrived at our next hotel, the dusitD2 in the coastal tourist hotspot of Ao Nang.
The 173-room hotel is under 20 miles from Krabi International Airport, tucked away in lush jungle greenery on a hillside, yet within easy walking distance to the sweeping town beach and close to shops and restaurants.
It has been entirely refurbished and updated and is a rebrand of the previous Vogue Resort and Spa.
Our room on the top floor had superb views looking out over the towering, craggy limestone cliffs that define the area.
The newly-opened hotel has everything you need for a comfortable family stay - a great restaurant, an outdoor swimming pool with a separate children's pool, a fitness centre, a spa and a children's playground.
But the trump card for this well-run and friendly hotel is its location. Within ten minutes, you can find yourself setting sail on an adventure to tropical islands, looking for monkeys along forest trails, kayaking over turquoise seas or even rock climbing on some of the jagged cliffs.
On one day, we zoomed around the coast to glorious Railay beach - accessible only by boat - and spent a day lounging on the pristine crescent of sand in the bay.
We also hired one of the area's iconic long-tail boats and took a day trip to Hong Island - a tiny paradise island with a blissful lagoon, ample shade, great snorkelling and a nature trail.
Back on the mainland, the hotel's in-house tour desk also arranged for us to visit local hot springs - a cascading network of waterfalls leading to pools with bath-like temperatures hidden in dense jungle.
Another day trip took us to the stunning Emerald Pools. Our little girl was mesmerised as we explored the huge web of turquoise pools and towering tropical trees along the jungle path.
Our trip may not have been a backpacking odyssey - but as a family adventure, it was unbeatable.
First published in the Mail Online - February 2020
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