Your calls always answered within 5 rings.
Our flight was cancelled unexpectedly. Airline did not keep us up to date. Contacted DialAFlight emergency out of hours and they were amazing. Sorted it all out for us, which removed all the stress and anxiety in a difficult situation! Thank you, will definitely recommend to family and friends.
Perfect trip. 5 stars
Very good responsive service, all emails were replied to, quickly and clearly. Thanks DialAFlight team!
Rebecca always does an amazing job with every trip I ask her for help with. A true asset to DialAFlight and wouldn’t go to anyone else.
Always helpful and patient. No query is too insignificant. A great company.
Excellent service. George was first class and gave us great confidence all would be good. He arranged assistance for my wife which was slick and invaluable. I recommend DialAFlight to everyone
Jane was brilliant and helpful and always quick to respond. Nothing was too much trouble
Fantastic help, communication and support as always. Many thanks especially to Philippa Wales.
Really appreciated updates.
Thank you for all your help
All great thanks.
As usual Stuart gave an excellent service. Our journey was seamless and worry free. Having the app to refer to was great. Thanks again - and we’ll be in touch soon to organise our next trip.
Excellent, the best travel agent!!
Excellent service - highly recommended
It's been a friendly and straightforward process.
Robbie Kharbhari excellent as always - reliable and sorted flights. Pleasure to talk to and got the job done!
Great service, thank you
I have booked several trips with DialAFlight and always had Ivor as my booking agent. Frankly, I wouldn’t use any other agency and Ivor is simply amazing. He has saved me a fortune in the past and always helps my wife and I to create bespoke travel experiences.
Always excellent service!
Quick service, prompt responses to queries. Would recommend
Air Canada were awful but love DialAFlight
My thanks to Tony Judge
I found the staff very friendly and helpful. Nothing is too much trouble. Will definitely book with the company again
Would never want to fly out of LHR Terminal 4. It is a hideous place to depart from or arrive to. Would pay more and fly out of a different terminal on a different airline.
Perfect in every way.
Excellent service as always. Every little detail is taken care of and any questions are answered so quickly. The App is also very useful.
Brilliant service as usual
Our return flight was delayed by 9 hours but that was nothing to do with you!
As with all of Troy’s trips this one was perfect.
Bill Naylor - and his team at DialAFlight have looked after my travel arrangements for a number of years. I would not think of going anywhere else for help - or managing the potential stress of bookings myself. They are so helpful and although I`ve never needed to call on them it is reassuring to know that they can be contacted if I had a problem.
I've always had a love affair with Thailand. After filming Channel 4's Indian Summers last year, I headed to Koh Phangan, an island off Ko Samui, for a week-long meditation and yoga course.?
My resolve to meditate every morning in London was slowly eroded by the stress of the London Underground - so I jumped at the chance of heading out to Thailand again and recapturing my zen before the start of filming series two.
Phuket is very different from Koh Phangan. It is much greener, and definitely an island with party in its bones. I was staying at the luxurious Sri Panwa resort, which comprises a series of minimalist villas, each with their own saltwater private infinity pool facing out on to the shimmering Andaman Sea.
I'm sure you can just sit and chill in the hotel's beautiful restaurants or sunbathe on your private terrace, but when attentive hotel staff member Pim dropped me off at my villa, she revealed that a famous Sri Panwa guest - DJ Norman Cook (aka Fatboy Slim) - was performing at a nightclub called Seduction that evening. I decided zen could wait.
Seduction turned out to be off Bangla Road, the heart of Phuket's red-light district. Pim ushered me up an escalator to Seduction's rooftop party venue.
Norman had just started his set and was whipping up a Thai crowd. The odd British tourist was in there too, looking appropriately smug that they had stumbled into this stylish haven.?
The next morning, breakfast at Baba, Sri Panwa's poolside restaurant, was a glorious affair.
I faced my greatest challenge so far… selecting from the breakfast buffet. I did an almost ridiculous amount of hovering before settling on a selection of banana pancakes followed by a Thai fish curry. Curious but excellent is the only way I can describe this combination.?
I whiled away the afternoon reading by my infinity pool, slathering on the factor 50 at every opportunity. I then headed up to Sri Panwa's Cool Spa, where you can practise yoga on a breathtaking platform called Baba Nest, which offers 360° views of Cape Panwa.?
Our Thai yoga instructor, who coincidentally had a body which looked as if it had been carved out of mahogany, performed the chaturanga at sunset with a sinuousness that reminded me of that scene featuring the yoga instructor from Couples Retreat, for anyone who knows that film.??He didn't quite slap me on the bottom and say 'Encouragement', but it was a close-run thing.?
After a fabulous dinner at Sri Panwa's beautifully appointed Thai restaurant Soul Food, where the 'squid on hot plate' sizzled satisfactorily and the green curry with prawns was to die for, I submitted to the jet-lag and crashed out on pillows on which the maids had placed a shell and an orchid.?
Returning to my quest for zen the next morning, I headed north of Phuket and took a 30-minute boat ride to a quiet island in Phang Nga Bay.
I was picked up by the staff of the Six Senses Yao Noi hotel and spa and driven to the complex by tuk-tuk.
The hotel puts a lot of emphasis on being eco-friendly. The landscaped gardens have space for some of the happiest free-range chickens I've ever seen, and a mushroom hut where the chef harvests fresh oyster mushrooms.?
From the sunken bath in my villa there were exquisite views of the strange islets of Phang Nga Bay. ??I ate poached rock lobster in coconut milk and lemongrass, and a beef curry on jasmine rice, at Six Senses' beautiful Hilltop restaurant before heading to the beach again where the hotel was screening the Hollywood classic Breakfast At Tiffany's under the stars.?
Back at Sri Panwa and there was time to indulge in one more Asian-style breakfast curry before take-off. I may have mislaid my zen in Phuket but I sure had partied.
First published in the Mail on Sunday - August 2015
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements