We will use DialAFlight for our next trip.
The value of booking through a travel agent rather than independently was evident when our flight from Bali was cancelled due to volcanic eruption, so that we missed 2 following flights with BA. We believed Thai airways when they told us our flights would be rescheduled at no cost to us. It was only because Ethan from Dial-a-Flight contacted us in Bali & then spoke to BA that we discovered this was untrue & only through his swift action on our behalf that we were able to obtain seats with only one extra day's delay. If we had waited until we arrived in Bangkok we would have paid much more and been delayed for longer. He also gave us the good advice to reclaim our extra costs through our insurance.
Excellent service and very flexible with arrangements.
Great interaction with Brian and team. Would not fly with Eva Airlines again - cancellations combined with food poisoning didn’t help
My trip was planned by Lily and from start to finish the service was incredible. I told her what I wanted and she delivered just that. A perfect itinerary tailor-made for me and my partner. We had the best holiday and I have recommended DialAFlight to everyone!
Very helpful with suggestions and information before booking.
It's nice to speak to human beings on the phone, instead of an Indian call centre. Always employ British speaking people who you can understand and your customers will return.
Suggestion of taking a day later flight to save money was a good one
Oscar was so helpful.
Thank you, everything was perfect
Excellent as always
Next time I fly long haul will you remind me not to book cattle class. While it is very entertaining, the operators need to take some seats out.
Thank you for your ongoing help with booking our flights. Much appreciated!
Alfie was exceptionally helpful. He planned our trip and thought of every last detail.
Another amazing, fantastically organised and totally faultless trip on a multi-city trip to Thailand. The hotels were so nice and their location suited my needs precisely, the standard of accommodation was superb. Thanks so much- you really are wonderful.
Thank you Jamie
Always helpful - good to deal with a person not just an application on a computer, and always good value.
Excellent service from Leah and Joseph. Will definitely recommend and use in the future.
Will certainly use DialAFlight again
KLM are probably the worst major airline I have travelled with. Uncomfortable seats, bland food, luke warm at times and a take it or leave it attitude. I was unable to checkin online and only knew my allocated seat when I checked In at the airport. I have had words with them on Facebook. Thank you as your service was very good and I have already recommended you to a friend.
Very professional and will be using you again in the near future.
Thanks Carter for sorting out my chaotic flight plans again .. appreciated!
I was very happy and will use you again this year
Brillant holiday - all flights on time
Great service once again. Calling later today to book next trip! Thank you DialAFlight!
Everything smooth as clockwork. Reps knowledgeable and friendly. Great service.
Great job Kennedy. We love the app, we used it all the time.
I always use Austin - his knowledge is extensive
Named after a 200-year-old Tamarind tree that casts a cool shadow over the boutique hotel, Tamarind Village, where you stay on this cultural break, is in the centre of Chiang Mai in the north of Thailand. Surrounded by the quaint winding streets, ancient temples and colourful markets of the city you can immerse yourself in the local culture with a choice of fascinating activities including traditional umbrella painting, lotus leaf folding and garland weaving. You can also enjoy a hosted walking tour of the surrounding neighbourhood.
Valid from 13/08/2018 until 25/10/2018
A great value gem in northern Thailand, the Centara Khum Phaya Resort & Spa is located in the city centre of Chiang Mai. Just 15 minutes from the international airport, close to the famous Night Bazaar and Old City Centre, 15 minutes to Chiang Mai Zoo and Chiang Mai Aquarium, and about 30 minutes to Chiang Mai Night Safari. You will be ideally located for every type of holiday and there are lots of activities and recreational programmes including an elephant camp, visits to hill tribes, hot springs and waterfalls and access to some great golf courses.
Valid from 28/10/2018 until 05/12/2018
Named after a 200-year-old Tamarind tree that casts a cool shadow over the boutique hotel, Tamarind Village, where you stay for five nights, is in the centre of Chiang Mai in the north of Thailand. Surrounded by the quaint winding streets, ancient temples and colourful markets of the city you can immerse yourself in the local culture. Then transfer to the stunning Layana Resort and Spa on the island of Koh Lanta for five relaxing days and nights beside the ocean.
Valid from 10/09/2018 until 20/09/2018
Get a real cultural kick with this Thai combo tour. It's not unusual for visitors to Thailand to spend most or all of their holiday relaxing at one of the many beautiful beach resorts that have made the country so popular. But there is so much to see and do at this exotic destination and this five day tour of the stunning Golden Triangle area, which is combined with a four night stay at the Rembrandt Hotel in the capital Bangkok, really gives you a genuine feel for life in south east Asia.
Valid from 01/05/2019 until 11/07/2019
A chic and stylish riverside retreat located along the popular east bank of the famous Ping River in the heart of Chiang Mai, the Sala Lanna hotel is a luxurious haven for travellers. This boutique accommodation is the ideal spot from which to explore the many and varied cultural offerings of Chiang Mai. You are within walking distance of many tourist sites, shopping areas and restaurants and a short taxi ride from old town Chiang Mai. The hotel can also arrange lots of activities for a memorable Sala experience.
Valid from 01/11/2018 until 05/12/2018
On this popular twin centre break you spend four nights at the Rembrandt Hotel in Bangkok near to all the city sights then save 10 per cent on your transfer to Chiang Mai for a further four nights at the Sala Lanna Hotel. Located along the popular east bank of the famous Ping River in the heart of Chiang Mai, the Sala Lanna hotel is a luxurious retreat for travellers.
Valid from 13/08/2018 until 23/10/2018
Enjoy a serene stay at two culture-rich cities. First spend six nights at the Centara Khum Phaya Hotel in Chiang Mai, a luxurious hotel situated in the heart of the city. Then transfer to the former residence of the first Prime Minister of Laos, the listed buildings of the Sala Prabang hotel, which are some of the finest examples of the city's colonial architecture. Now a boutique residence of seven original World Heritage buildings, it is a short walk from the Old Town with its beautiful buildings, temples and pagodas, set in the confluence of the Mekong and Nam Khane rivers.
Valid from 01/10/2018 until 30/11/2018