Your calls always answered within 5 rings.
The booking at the Thistle Hotel at Terminal 5 was a disaster. We would have been much better to have been booked in the hotel at Terminal 4
Big thanks to Jason, we had the best time. He always goes the extra mile for us.
As usual the advice, recommendations, flight seats and hotels recommended by Ash were spot on.
Fantastic delivery from Darryll who undertook research, reinforced the special occasion with all the accommodation and ensured the holiday was one to remember.
Virgin Atlantic flight was not good, not much leg room. Not sure I want to fly Virgin again.
All flights were on time with no delays
We were impressed with the service. Good communication service all the way. Well done and keep up the good work.
Very helpful and caring for individual travel arrangements.
Tell BA that their on board equipment is very much sub par. The USB sockets in all the points in our row were not working. The movie options were antiquated and mostly for Indian taste and the food, although edible, was badly prepared on the flight back from Cape Town.
Bit of a hiccup with the car hire which was booked from Skukuza in the Kruger National Park, and should have been from Nelspruit. This was with Avis and was eventually sorted out. The CPT car was hired through Enterprise and I probably would not use them again.
All went to plan on a holiday with multiple locations and countries.
Great service - everything went as planned
It’s good to know we have someone on our side while we’re travelling in case anything crops up!
John Huff never lets us down. All went very well.
Everything ran smoothly with no issues
We do all our bookings to Cape Town through Stuart. He is fantastic.
Great itinerary and enjoyed it all. It would have been helpful to have had a breakdown of the costs as the Bay Hotel seemed overpriced and I wouldn't want to stay there again. Many thanks to Roy for his help.
It was a wonderful trip - beautifully planned and everything ran like clockwork. Thank you.
All round great. And Clark is the best!
Staff were fantastic and so helpful with any query. Flights were good and the layover short enough that it just gave us a stretch of the legs - perfect!
It would be great if airlines let you arrange seats as part of the ticket purchase process.
Russell and his team are excellent. Fabulous service and always quick to respond to any queries.
We've been dealing with DialAFlight for a number of years and have always been impressed with their service.
The help from Olivia was excellent as always. The choice of hotel was ideal for our short break
Ryan is a great agent. He delivers an excellent service. I have used him for 18 years.
Excellent service all round
Great service. Calls answered promptly. Superb app. Knowledgeable and friendly staff. Couldn’t ask for more!
Great communication as always and excellent advice and planning!
DialAFlight needs to ensure car hire companies do not attempt to impose charges the customer does not expect.
Thank you. Five stars
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