Your calls always answered within 5 rings.
Everything went well. With your company I always travel with peace of mind that if things do not go well I have you to help - as has happened before. Thank you, you will always be my travel partner.
BA's holding area for passengers needing assistance must be upgraded and must be made rodent free. it was quite disturbing seeing rodents running around on the floor and under the furnishing. No bottled water was provided while passengers waited in the holding area, when the flight was delayed.
Thank you Glen - everything ran smoothly
All went well. We were kept informed and there were no problems
Not sure we would opt to fly with Qatar again - not what it used to be. It just didn’t have that professional / customer service edge over other airlines that it used to. DialAFlight 10/10 as always!
Really good communication from arranging the trip to completion
Theo was a star. It was really reassuring that he was in the background on what was anything but a straightforward trip.
Staff in the lounge and onboard were friendly and helpful
Helpful and efficient as always! Many thanks.
Amazing holiday to South Africa and the service from DialAFlight was first class. Flights and hotel were perfect.
Always use DAF - have done for 20 years - that says how pleased we are.
Alfie was an amazing holiday organiser. Very helpful and found me the best venues. I really enjoyed my holiday.
Ashley and Eric are amazing!
Tammy Church was professional and friendly. I already recommended her to my friends.
Hope booked the most amazing trip to South Africa for me. She was kind and very helpful with the short time we had for our holidsy. The places she chose for us to stay were magic and I'm just thrilled with the whole experience. Especially the safari. I will be using DialAFlight for future holidays
Flights were always comfortable and on time.
Thanks to Philippa everything worked out perfectly. I don’t know what I’d do without her.
Ashliegh never fails to give expert and friendly customer service
Very efficient and friendly sevice from Brodie Letchfield
Thank you Kieran. Your customer care is amazing and thank you for always making me feel like a 1st Class Frequent Flyer!
Arthur was a real help - hope all staff are as helpful as he was
Very helpful when I had to make changes to my flight
Gavin is excellent.
All good - thanks Riley!
In South Africa the electronic tags are not being used at toll plazas for the fee. Although it says that credit cards are accepted they will only accept those issued by South African banks and consequently the only option is to pay toll fees with cash
All I asked for was done
Thank you - good time had.
Kelly is awesome
We have used Travis for many years and we have always had excellent service. He is friendly and knowledgeable and always does what he says he is going to do.
Have dealt with you for some years now and never been let down.
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