Billy Gardner was in constant contact when our flights were delayed and cancelled. He ensured that alternative flights were organised so we made the connection for our safari! I previously thought I could make bookings myself more cheaply so I was pleasantly surprised when you actually came out at exactly the same cost and in some instances cheaper
Kirsty was brilliant, as always.
Excellent service both in buying tickets but subsequently in addressing queries when overseas. Always quick and helpful in responses - builds real confidence should any problems arise that they can be addressed.
Olivia has been amazing and our trip went extremely smoothly thanks to her. Highly recommend!
The different baggage weight allowances between the internal and the international flights was not highlighted. This would have been a nightmare if we had hadn't worked it out for ourselves.
Another well organised set of flights. All ran smoothly. Great service.
Had a lovely holiday, well organised, hassle free and stress free - what more could one ask for?
Not your fault but I would not want to have a Hyundai hire car again - the one in Kimberley was awful, noisy and tinny. Not good for the 400 mile journey I had to do with it. On the other hand the Mitsubishi in Johannesburg, which I hadn't had before, was excellent and a very nice car.
Fantastic holiday arranged by Saf. Team were available and helpful with my last minute questions. Thank you
Damian was great as always - very helpful and quick response to emails. Would definitely recommend as the service is outstanding.
Karl has been organising our trips for over 8 years and never disappoints. Really happy to have DialAFlight organising our travels.
Doug cares about his customers and makes you feel valued by checking up on you before departure
As usual with DialAFlight everything went like clockwork
Just excellent all round, many thanks
Not sure I would use Upper Class again and thought a £551 charge for changing the return flight was less than optimum but that is down to Virgin. DialAFlight was great.
I wouldn't recommend Ethiopian Airlines! Chaos at 'security' at Addis A. Not had ear pressure for decades on other airlines but this was dreadful. Extraordinary!
Can't thank you enough for all your help Ross - over and above.
Always a pleasure dealing with DialAFlight
We had an amazing trip. Everything booked worked seamlessly. All accommodation was great. Thank you Annabelle - for all your advice and support.
The connections were fine. My luggage got delayed and was delivered the following day
The hotel room we booked wasn’t the one given to us. But the hotel manager very kindly upgraded us
Absolutely seamless, thank you. As for the question "Would you recommend us to your friends or colleagues?" I do all the time.
Amelia has been amazing. I always book with her now.
Roger has always exceeded my expectations and I continue to highly recommend him
The service was second to none from the first moment I spoke with you. Thank you, it is so refreshing in the modern day where customer service is slowly disappearing.
Thanks for being so supportive in times of flight delays making arrangements for a lovely stress free journey
When BA cancelled my flight at very short notice DialAFlight got our group on another flight which was much better than BA was offering
Thank you my dear Helen Jones and your magnificent team. Outstanding service.
Thank you again.
Roger and team helpful throughout
Had a great experience, thank you Bradley!
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