Excellent customer service, the only thing I’d recommend is that for Air France flights on the Airbus 380 in Business, your agents should tell customers clearly it’s not a flat bed. I found it really hard to sleep on the overnight flight as the angle of the chair when in “bed” position just made me slide down towards the footwell! I would not travel Air France business on the A380 again for an overnight flight.
Yet another excellent holiday arranged by Malcolm - everything went smoothly and I don’t know how he can beat this trip, it was fantastic
Fantastic service from Eric. Total superstar, thank you
I frequently recommend you to friends. Well done yet again.
It definitely pays to book with DialAFlight. Our airline went on strike and DialAFlight sorted out an alternative flight immediately. We were not troubled at all. We met people on the new flight who had had to spend hours searching for flights
Great service as always - thank you Kylie
Great staff, excellent at what they do
Gerry has been fantastic. Extremely knowledgeable, personable, efficient. I could always be assured if I emailed him, he would respond at the first opportunity.
All worked out great
All very efficient
Air France was a bit more bureaucratic than KLM which was very friendly.
Everything went right.
Used many times. Always an easy process and never had any issues.
Jay’s knowledge is second to none. A credit to the team
Using DialAFlight made planning my trip so easy - everything went smoothly. Totally efficient great customer service.
Cannot find anything to complain about - always very friendly when we ring. Have already recommended you
Faultless arrangements and reccomendations
Best travel company by a mile
I was originally wary to use a company I'd never heard of before. I did some homework, and once I had committed to my booking I was pleased that I received personal follow-up from my contact.
Help with bookings and Emirates car collection and car hire for 4 weeks was all done with efficiency and care by your team.
SAA business to Joburg was great value with good food and service. But the seat/bed was of the type BA threw out 25 yrs ago. I wouldn't use SAAagain.
Great service and prices.
Thanks Billy for finding us the best flights at the best price and for making sure we had everything we needed.
I felt the service was good and a better experience than dealing with the airline directly.
Apart from the pick-up/transfer problem at Cape Town on arrival which got sorted everything else was first class.
Did not fully appreciate until 24 hrs before coming home that I could check in using your app - absolutely fantastic. Your personal help and service from the start of booking this trip was outstanding. All my family use you now for booking their flights / holidays and continually recommend you to friends.
I commend the professionalism and dedication of staff - most importantly that of Harvey who always goes the extra mile.
Thanks Rob everything went to plan. 10 out of 10
Great service as usual
Brody was very helpful in finding and recommending the most cost effective and civilised flights to South Africa and all went according to plan.
Who doesn't daydream about sailing on their own private yacht to the most secluded coves in the Caribbean? But cruising?
In my mind, cruising was the preserve of a senior generation who enjoyed being transported in their thousands in a floating block of flats to a number of different tourist hotspots.
And that image stayed with me until the elegant four-masted motor yacht Windstar came over the horizon and into view. It quickly tipped any preconceived notions about what it is to take a cruise holiday on its head.
Before joining the Windstar, my mother and I spent a lovely night in Barbados - to acclimatise to the balmy weather of the Caribbean, you understand.
Just 30 minutes from the port of Bridgetown - home to luxury liners and international cruise companies - sits Fairmont Royal Pavilion a perfect hotel hideaway.
The hotel is much favoured by return visitors, and having sampled its delights, I wouldn't take much convincing to enjoy a second stay.
After a refreshing dip in the aqua-blue sea, a couple of pina colada cocktails and a dinner of fresh seafood, we began to feel human again after the long-haul flight from London.
At Bridgetown harbour there are humble wooden boats, there are grander ships - and then there's the regal Windstar.
Now I don't know my port from my starboard when it comes to sailing terminology, but I do know that the reason this 440ft motor yacht is breathtaking is quite simply her sails.
Step aboard and you feel that you're in a different era, a feeling confirmed by the sight of the splendid teak decking, which makes you want to start every day with a game of quoits.
After exploring the sumptuous cabin that would be our home for the next week, we joined the other passengers on deck as we sailed away to Vangelis's theme tune to the film 1492: Conquest Of Paradise, a fitting melody to match the stirring setting.
The particular paradise we were setting sail to conquer came in the form of the Windward Islands - St Lucia, Grenada and St Vincent - on a cruise that promised to uncover the Caribbean's lesser known islands.
To be gently rocked to sleep each evening by the waves and wake up at a new island each morning feels more like time-travelling than a holiday at sea. And not knowing what sight is going to greet you as you throw back the curtains is incredibly exciting.
To work up an appetite before breakfast, we could take a body-stretching yoga or pilates class, or else just settle for a brisk walk on deck, which always comes with a beautiful azure-blue view.
One day we dropped anchor at the idyllic 44-islet Pigeon Island on St Lucia before a tender swept us across to this verdant national park. We clambered up Signal Hill, which provides stunning views across to Martinique, before treating ourselves to an ice-cold beer and kingfish roti.
Next we headed for the spectacular Spice Island of Grenada, where we could participate in anything from scuba-diving to river-tubing, and golf to sampling rum. The island is known for its cocoa, with chocolate factory tours offering a particularly aromatic insight into how this lush green island trades the fruits of its lands.
On another occasion, the Windstar crew swept us up from Princess Margaret Beach in tiny Bequia. It was at times like this that we really did feel like royalty returning to our own private yacht. The fact that the 99 guests on board were attended to by a discreet yet congenial crew of 99 might have had something to do with that. It's hard to argue with a ratio of 1:1. Exemplary service and comfort are one thing but the intimacy - and smiling crew - was what really made this trip so special.
Executive chef Budhi Thakur runs a tight ship in the galley, and to savour the vast array of gastronomic masterpieces - from caviar to the most stylish BBQ you'll ever attend - that he and his team of ten chefs manage to produce from the tiny kitchen is incredible.
Windstar? This vessel could easily be renamed Michelin Star. I've always fancied the idea of running away to sea and now I've found the perfect place on which to have such an adventure. And my mum would happily be my shipmate too.
It's got four masts, it's gleaming white, it's luxurious from stern to bow - and it's called Windstar.
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