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Highest satisfaction rating of any UK travel company. 98% of 5776 reviews say 'EXCELLENT'
Highest satisfaction rating of any UK travel company. 98% of 5776 reviews say 'EXCELLENT'
Great team at DialAFlight.
Virgin let us down. Delayed 24 hrs on return in Joburg. Their communication was awful and nobody knew what was happening, least of all the Virgin staff. At 3am we were taken to a hotel and flew out on the night flight.
As always, well planned and great back up service
Thoroughly enjoyed our trip and will use DialAFlight again
I know we're always in good hands. When unexpected problems occurred in the middle, Jenson was there to help.
Another example of excellent service.
Very helpful staff. Thank you for your assistance. We had a wonderful holiday ,
Great service and peace of mind. Will use again in the future.
Very helpful and attentive adviser, good value flight. I’d definitely use you again
I was pleased with the service. Second time I’ve used you guys and again you were great!
Great service from Ryan and your team. DialAFlight app a bonus.
Libby was very helpful.
I talked about Rick from DialAFlight every day on this holiday! We were so thankful for an amazingly planned tour by him - superbly complicated trip with all details spot on. He even called me twice the week before we were leaving to make sure we were happy with everything. Could not have been happier.
I'd recommend Kenya Airways to anyone
South Africa airport security needed email from me with passport photo to let daughter travel with my wife without me.
Thank you Jordan for your amazing customer service. We have been dealing with him for a number of years and he knows each member of my family .
Good service
Very big thank you to Ivor and Ralph for arranging all when I was hit with a family death
First class service. Thank you
I enjoyed the upgrade to Premiem Economy as a more comfortable journey and shall seriously consider travellìng at that price next time.
Troy was amazing. Such lovely people and so, so helpful, thank you so much I couldn’t have done the trip and got home in one piece without you!
Our thanks to Theo who produced for us in a short time a fabulous trip. Many thanks to your staff who answer the phone immediately and to our tour Manager. We certainly will be back.
The entire team has good manners and is ready to assist.
Any issues I had were with the airline and once you were made aware your advisers took it upon themselves to fix it. I couldn’t be happier with the service I received and I will be using you in the future!!
There were issues with one of our flights but this was outside the control of DialAFlight.
A flight delay meant we missed our transfer but you sorted it for us without any hassle - your excellent service was much appreciated
Thankyou DialAFlight for good service as per usual
Emirates business class continues to disappoint
I was travelling on my own for the first time and i felt supported throughout my travels which included a few airports and different airlines.
I have been booking with DialAFlight for many years. Ian is the best
Who doesn't daydream about sailing on their own private yacht to the most secluded coves in the Caribbean? But cruising?
In my mind, cruising was the preserve of a senior generation who enjoyed being transported in their thousands in a floating block of flats to a number of different tourist hotspots.
And that image stayed with me until the elegant four-masted motor yacht Windstar came over the horizon and into view. It quickly tipped any preconceived notions about what it is to take a cruise holiday on its head.
Before joining the Windstar, my mother and I spent a lovely night in Barbados - to acclimatise to the balmy weather of the Caribbean, you understand.
Just 30 minutes from the port of Bridgetown - home to luxury liners and international cruise companies - sits Fairmont Royal Pavilion a perfect hotel hideaway.
The hotel is much favoured by return visitors, and having sampled its delights, I wouldn't take much convincing to enjoy a second stay.
After a refreshing dip in the aqua-blue sea, a couple of pina colada cocktails and a dinner of fresh seafood, we began to feel human again after the long-haul flight from London.
At Bridgetown harbour there are humble wooden boats, there are grander ships - and then there's the regal Windstar.
Now I don't know my port from my starboard when it comes to sailing terminology, but I do know that the reason this 440ft motor yacht is breathtaking is quite simply her sails.
Step aboard and you feel that you're in a different era, a feeling confirmed by the sight of the splendid teak decking, which makes you want to start every day with a game of quoits.
After exploring the sumptuous cabin that would be our home for the next week, we joined the other passengers on deck as we sailed away to Vangelis's theme tune to the film 1492: Conquest Of Paradise, a fitting melody to match the stirring setting.
The particular paradise we were setting sail to conquer came in the form of the Windward Islands - St Lucia, Grenada and St Vincent - on a cruise that promised to uncover the Caribbean's lesser known islands.
To be gently rocked to sleep each evening by the waves and wake up at a new island each morning feels more like time-travelling than a holiday at sea. And not knowing what sight is going to greet you as you throw back the curtains is incredibly exciting.
To work up an appetite before breakfast, we could take a body-stretching yoga or pilates class, or else just settle for a brisk walk on deck, which always comes with a beautiful azure-blue view.
One day we dropped anchor at the idyllic 44-islet Pigeon Island on St Lucia before a tender swept us across to this verdant national park. We clambered up Signal Hill, which provides stunning views across to Martinique, before treating ourselves to an ice-cold beer and kingfish roti.
Next we headed for the spectacular Spice Island of Grenada, where we could participate in anything from scuba-diving to river-tubing, and golf to sampling rum. The island is known for its cocoa, with chocolate factory tours offering a particularly aromatic insight into how this lush green island trades the fruits of its lands.
On another occasion, the Windstar crew swept us up from Princess Margaret Beach in tiny Bequia. It was at times like this that we really did feel like royalty returning to our own private yacht. The fact that the 99 guests on board were attended to by a discreet yet congenial crew of 99 might have had something to do with that. It's hard to argue with a ratio of 1:1. Exemplary service and comfort are one thing but the intimacy - and smiling crew - was what really made this trip so special.
Executive chef Budhi Thakur runs a tight ship in the galley, and to savour the vast array of gastronomic masterpieces - from caviar to the most stylish BBQ you'll ever attend - that he and his team of ten chefs manage to produce from the tiny kitchen is incredible.
Windstar? This vessel could easily be renamed Michelin Star. I've always fancied the idea of running away to sea and now I've found the perfect place on which to have such an adventure. And my mum would happily be my shipmate too.
It's got four masts, it's gleaming white, it's luxurious from stern to bow - and it's called Windstar.
Amazingly it is simple old fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for almost 38 years and we do not believe anyone does it better. Judge for yourself.
Airport Lounges fr £25
Once you’re through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.
All offer complimentary food, drinks, wifi and newspapers with some also including Fastrack through security. Prices from £25.
Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.
With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.
They will then assist you with your luggage and organise a private transfer directly to your hotel - there’s no waiting around for other passengers for shared transfers!
So no queues, no delays and less stress.
Curious tourist, culture vulture or sporting addict? Wherever you are in the world we can help you get the most from your trip with sightseeing suggestions, city tours and a variety of leisure activities.
Book in advance through your travel manager and not only will you save an average of 10% over booking locally but you won’t risk missing out if a particularly activity or tour is oversubscribed.
With or without a guide, tours offer a unique insight
Take an escorted small group tour if you really want to find the essence of a country, from a local guide.
Take the open road for a freewheeling self-drive tour - a fantastic way to explore a country at your own pace.
Cruise holidays have come of age allowing you to visit several countries and see amazing places, all on one go.
Bespoke private tours offer you freedom and flexibility without the stress of arranging everything yourself.
All customers can take advantage of exclusive premium rates we’ve negotiated for our portfolio of business clients.
We’ll maintain your preferred airline loyalty programmes
and you’ll have 24/7 support wherever you are in the world.
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