Whenever I rang my call was answered promptly and my request was dealt with efficiently. Twice I rang from South Africa about a problem, once out of hours, and again someone answered promptly, and dealt with my question courteously. It is so helpful to have someone answer the phone without having to go through a long procedure before speaking to a human voice.
As good as it gets!
Everything perfect. Reassuring staff. Always quick response on telephone.
I was going to choose KLM for my flight to Cape Town but Matthew Price recommended Qatar and I'm so glad he did. The service throughout was far superior and the whole process from booking the flights to answering any queries was handled efficiently and always in a friendly manner.
Jerry was incredible as always. Fabulous service. Incredibly efficient. Thank you DialAFlight
Great service from Dale. Everything went according to schedule and an amazing first trip to South Africa. Definitely be booking again for the next adventure.
Excellent service at all times.
I’ve been dealing with Troy Morris for years now and he always goes the extra mile.
I would avoid terminal 5 at Heathrow in the future if at all possible
We use DialAFlight all the time. I sometimes look at what’s available and let them have the details which always seem to get pretty much around the same price even if it’s a bit more expensive. In the past we’ve come to learn when things go wrong DialAFlight were indispensable in sorting everything out to get us back home. Even in the early hours of the morning.
The hotel had to contact the transfer company to find out what time we were to be picked up. Scott had contacted them for timings for the transfer to Ivory Tree. Communication could be much better.
Great flying premier class with you. Very comfortable and crew very friendly. Thank you for suggesting it.
Everything from DialAFlight went well - my only complaint which is out of your hands was the disorganisation of Virgin staff in Joburg.
I received excellent service as I always do when using DialAFlight and I have recommended you to several friends and relatives
Seamless journey
Very impressed with Turkish airline as recommended by you. Everything worked perfectly both ways
Our return flight connection at Heathrow for Manchester was very tight, and we would possibly have missed the flight if it hadn't been delayed because of the time taken to get through security checks. Otherwise very happy with service provided
Another awesome trip organised by Stacey at DialAFlight. She really is an expert as what she does!
Always excellent service
Thanks for your help and organisation, everything was great
Declan McClean was extremely helpful finding the best flights for us
Took all the stress away. Brilliant
Love booking through you. Always getting excellent service.
Fantastic service. Saf is just so helpful and I feel confident in his delivery. Would not go anywhere else
I really appreciate the very quick response to any questions - even when abroad. A very professional and reassuring service.
Amazing service! Have used you many times and will continue to do so!
Advised that Kenya Airways business class from Nairobi to Cape Town (7 hour flight) would have a flat bed. A little disappointing however as this was mainly day time it didn't matter too much.
Always excellent
Excellent service. Will ONLY book with DialAFlight in future.
Thanks to Sebastian and team who always tirelessly dealt with my difficulties in a polite and efficient manner. I will never consider using anyone but DialAFlight.
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