Well done Shane and team
Very well planned and organised by Lucas and his team
Niall was amazing when I needed to rearrange our flights back to UK as a result of the covid19 pandemic. You were so reassuring and got us home safely. You took the stress away and contacted the airline at a time when it was nearly impossible to get through to them.
10/10 would I recommend. 100%
Alan was on the case very fast
We had to contact the emergency number and spoke to Russell. We wanted to bring our flights forward due to government advice to return to the UK at the earliest opportunity. He dealt with our request speedily and efficiently making the whole process stress free.
I’ve fallen in love with Orlando - this guy has been absolutely amazing in very difficult times. Can’t thank him and the DialAFlight team enough
In the wake of the global virus crisis - well done Darren and his colleagues
Once again Otis was fantastic. He delivers everything we ask for and keeps us updated with a friendly professional attitude. Over the years we have booked many of our holidays through DialAFlight. I have recommended him to lots of family and friends and they too have been very happy with him.
First time using DAF - Alfie was very helpful
Excellent service as always. We were lucky getting back from Phuket, since I heard that both Emirates, who we flew with, and Qatar were cancelling their longhaul flights a day or so later.
Rearranged flight change driven by coronavirus very quickly.
Very helpful and always my first choice for any trips
Great professional service
I’ve already sent an email to Max thanking him for his help over the crisis.
Awful flight, awful seating, awful food. Worst flight we’ve ever had. Not your fault of course. Very unusual for Thai Airways.
I would just like to thank you for excellent service
I hope we will be using your services again later this summer, let's all hope we can get back to normal soon.
Thanks for rebooking my flights after BA cancelled at a late stage
Many thanks to Roger for advice re my return flight from Bangkok. All went well and I am now back home safe. My best wishes for your business during these difficult times.
Harvey was excellent in reprotecting our cancelled flights without even having to call him.
Under the pressure that you must be under now with all the cancellations due to Coronavirus the service you provided us in sorting out flight cancellations both going out and returning was quite superb. A brilliant team and one that I will defiantly be using again. Huge thanks!
Said what they do, did what they said.
Some impression of the trip itself may assist yourselves and other travellers. In this case I would say that Gulf did a good job in difficult circumstances although Bahrain airport is outdated and has undersized gates for B787s. The second security on departure is pathetically slow.
Gordon, as always, was brilliant
I would like to thank Tyler who was always available to answer my many queries and concerns. His knowledge and thoughtfulness continually put my mind at ease during a very difficult time due to travelling amid the Coronavirus.
Gordon as always was brilliant!
Have used DialAFlight for years and they have always give me a service second to none
Roger was dealing with my flight witch was cancelled 3 times and he sorted it out no problem every time as busy as he must have been. 10 out of 10
Thomas was an excellent Travel Manager and I would be sure to book through him again.
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