Well done Shane and team
Very well planned and organised by Lucas and his team
Niall was amazing when I needed to rearrange our flights back to UK as a result of the covid19 pandemic. You were so reassuring and got us home safely. You took the stress away and contacted the airline at a time when it was nearly impossible to get through to them.
10/10 would I recommend. 100%
Alan was on the case very fast
We had to contact the emergency number and spoke to Russell. We wanted to bring our flights forward due to government advice to return to the UK at the earliest opportunity. He dealt with our request speedily and efficiently making the whole process stress free.
I’ve fallen in love with Orlando - this guy has been absolutely amazing in very difficult times. Can’t thank him and the DialAFlight team enough
In the wake of the global virus crisis - well done Darren and his colleagues
Once again Otis was fantastic. He delivers everything we ask for and keeps us updated with a friendly professional attitude. Over the years we have booked many of our holidays through DialAFlight. I have recommended him to lots of family and friends and they too have been very happy with him.
First time using DAF - Alfie was very helpful
Excellent service as always. We were lucky getting back from Phuket, since I heard that both Emirates, who we flew with, and Qatar were cancelling their longhaul flights a day or so later.
Rearranged flight change driven by coronavirus very quickly.
Very helpful and always my first choice for any trips
Great professional service
I’ve already sent an email to Max thanking him for his help over the crisis.
Awful flight, awful seating, awful food. Worst flight we’ve ever had. Not your fault of course. Very unusual for Thai Airways.
I would just like to thank you for excellent service
I hope we will be using your services again later this summer, let's all hope we can get back to normal soon.
Thanks for rebooking my flights after BA cancelled at a late stage
Many thanks to Roger for advice re my return flight from Bangkok. All went well and I am now back home safe. My best wishes for your business during these difficult times.
Harvey was excellent in reprotecting our cancelled flights without even having to call him.
Under the pressure that you must be under now with all the cancellations due to Coronavirus the service you provided us in sorting out flight cancellations both going out and returning was quite superb. A brilliant team and one that I will defiantly be using again. Huge thanks!
Said what they do, did what they said.
Some impression of the trip itself may assist yourselves and other travellers. In this case I would say that Gulf did a good job in difficult circumstances although Bahrain airport is outdated and has undersized gates for B787s. The second security on departure is pathetically slow.
Gordon, as always, was brilliant
I would like to thank Tyler who was always available to answer my many queries and concerns. His knowledge and thoughtfulness continually put my mind at ease during a very difficult time due to travelling amid the Coronavirus.
Gordon as always was brilliant!
Have used DialAFlight for years and they have always give me a service second to none
Roger was dealing with my flight witch was cancelled 3 times and he sorted it out no problem every time as busy as he must have been. 10 out of 10
This year was the first time I've ever taken a long holiday. I was away for a total of three-and-a-half weeks. Everyone was surprised that I took such a long break - last year I managed just three days off.
I decided it was time to relax and get away from running my hotel, the Belmond Le Manoir aux Quat'Saisons in Oxfordshire - life is too short to work all the time. I wanted to rediscover a part of the world that has long fascinated me - South East Asia. This region has the most beautiful food, an extraordinary climate, and the people are so warm and friendly.
The food at my hotel has a strong South East Asian influence, particularly the area around Chiang Mai in Thailand. And about 25 years ago I discovered the resort of Chiva-Som in Hua Hin, one of the best spas in the world.
It was the place that ignited my interest in nutrition - something I've developed at Le Manoir with my Raymond Blanc Cookery School.
All those years ago, staff at Chiva-Som were connecting food with health, and within the spa they had the best yogi, the best acupuncturist, the best medicine. For me, visiting here is a way to get back to good health.
Another key element is really learning how to breathe properly so that you 'reconnect' with your body. So each day at Chiva-Som involves detox, exercise, swimming, massage, acupuncture, and, of course, some wonderful spa treatments.
Good food is at the heart of maintaining good health - something the Government is beginning to accept with its plans to give every child a quality, nutritious meal every day.
By staying somewhere like Chiva-Som, you soon realise the benefits of eating good food. This place is a foodie heaven - meals made with herbs grown on site, spices and grain.
During my stay I ate an awful lot of quinoa, fresh, crunchy salads, and different types of rice. The chefs also cooked me lots of fresh fish and delicious vegetables.
The kitchen garden at Chiva-Som is magnificent, although perhaps not as amazing as ours at Le Manoir, because we are obsessive about our garden.
The garden at Le Manoir isn't just a showpiece; it actually has a huge impact on our gastronomy as well. We have eight people working in the garden during the winter and 12 during the summer.
One of the key things about the Chiva-Som experience is meditation. I find meditation very difficult because I always have about 50,000 things in my head at the same time, so to try take them out and meditate - oh my goodness, it's so hard!
Once I was enveloped in the heaven that is Chiva-Som, I was very happy - I had no desire to venture outside. In the resort you are asked not to use your mobile phone outside your room. And that's perfectly correct - after all, you're staying in a place that is calm and restorative, so mobile phones are inappropriate. I must say, however, that I felt the urge to tweet the whole world what a great time I was having!
After a few days of Chiva-Som you become completely Zen-like. At the end of my stay I kept asking myself why I had to leave this wonderful place.
The good news was that my holiday wasn't over. Next we headed to another fabulous get-away-from-it-all resort - the Belmond Napasai in Koh Samui.
Situated between verdant tropical gardens and the shimmering sea, this is a resort that deserves to be described as paradise. Standalone villas sit within 17 acres of tropical gardens, rich with cashew and coconut trees, hibiscus and bougainvillea.
Tempting aromas of fresh local cuisine drifted through the air, and staff greeted every request with a warm smile.
To finish the holiday, we had two wonderful days in Bangkok, staying at the Mandarin Oriental, another heavenly place.
I love Bangkok for its antique shops - you can't keep me away and I always buy something.
The managers at Le Manoir get worried about what I'll come back with: on a previous trip I managed to return with a huge bed (it came back in a container - there wasn't room to bring it with me on the plane!)
Over the years I've bought all sorts of lovely antiques - my house is full of them. This year, I bought only a delightful Buddha made from lapis stone, and a beautiful opium pipe which will join the collection of other pipes in our Opium Room at Le Manoir.
Already I can't wait to go back to Thailand. To me, that's the sign of a perfect holiday.
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