Thank you to the lovely Monica
Claire is absolutely fabulous and the reason that I keep coming back.
Overall excellent. Connecting flight in Frankfurt was a bit tight going out. Advice re flights was excellent.
No problems whatsoever. Very satisfied with everything.
We had an amazing holiday, so well organised and put together by Libby
All round excellent service provided by Ian once again, competitive prices excellent communication and helpfulness.
You will be my first choice for booking future travel. Marco, thank you, your customer service skills seem to come naturally to you.
Thanks to Cody for arranging this holiday for us.
Your manager (Marshall) was absolutely superb in dealing with my booking, as always. Professional, knowledgable and giving excellent personable attention to all aspects of my booking. I have sought his personal attention to my repeated bookings for the last 10 years and his excellent service ensures my repeat custom.
Adam was so incredibly helpful as was Mason in his absence. Very responsive and reassuring. We were travelling for the first time with a toddler long haul so were very apprehensive.
Really pleased with booking process
DialAFlight offer a comprehensive service, I have used them many times thus providing piece of mind that your booking will be secure
Kelly was amazing. A great holiday
Thank you guys - you got us out there at short notice.
They had an IT problem at KL so the flights were disrupted and our bags weren’t loaded and were delayed 2 days. The DialAFlight side of things was very good as usual.
We had a very straightforward booking but it was handled efficiently and professionally. I had 'shopped around' a great deal before booking, and DialAFlight were very competitively priced.
All good as usual.
Excellent management as always.
My trips abroad are always well organised by Roray with extra customer care. The hotels which you used for our trip were amazing
My family and I have used DialAFlight for many years and have always found the company extremely competitive, to the fact that we don't even shop about. Special mention to Roray, who is always polite, courteous and understands our needs. Same time next year!
Always deal with Callum - very professional and eager to help if there's a question
Cameron is the best!
Great service, good prices and Fraser was helpful.
Woody was fantastic once again sorting out my flights
Nice to know you were backing me up
I have been using Ashley for a few years and would not go anywhere else. He is always extremely efficient.
Many thanks to Jordan
Excellent customer care - very good support
Brilliant customer service.
This year was the first time I've ever taken a long holiday. I was away for a total of three-and-a-half weeks. Everyone was surprised that I took such a long break - last year I managed just three days off.
I decided it was time to relax and get away from running my hotel, the Belmond Le Manoir aux Quat'Saisons in Oxfordshire - life is too short to work all the time. I wanted to rediscover a part of the world that has long fascinated me - South East Asia. This region has the most beautiful food, an extraordinary climate, and the people are so warm and friendly.
The food at my hotel has a strong South East Asian influence, particularly the area around Chiang Mai in Thailand. And about 25 years ago I discovered the resort of Chiva-Som in Hua Hin, one of the best spas in the world.
It was the place that ignited my interest in nutrition - something I've developed at Le Manoir with my Raymond Blanc Cookery School.
All those years ago, staff at Chiva-Som were connecting food with health, and within the spa they had the best yogi, the best acupuncturist, the best medicine. For me, visiting here is a way to get back to good health.
Another key element is really learning how to breathe properly so that you 'reconnect' with your body. So each day at Chiva-Som involves detox, exercise, swimming, massage, acupuncture, and, of course, some wonderful spa treatments.
Good food is at the heart of maintaining good health - something the Government is beginning to accept with its plans to give every child a quality, nutritious meal every day.
By staying somewhere like Chiva-Som, you soon realise the benefits of eating good food. This place is a foodie heaven - meals made with herbs grown on site, spices and grain.
During my stay I ate an awful lot of quinoa, fresh, crunchy salads, and different types of rice. The chefs also cooked me lots of fresh fish and delicious vegetables.
The kitchen garden at Chiva-Som is magnificent, although perhaps not as amazing as ours at Le Manoir, because we are obsessive about our garden.
The garden at Le Manoir isn't just a showpiece; it actually has a huge impact on our gastronomy as well. We have eight people working in the garden during the winter and 12 during the summer.
One of the key things about the Chiva-Som experience is meditation. I find meditation very difficult because I always have about 50,000 things in my head at the same time, so to try take them out and meditate - oh my goodness, it's so hard!
Once I was enveloped in the heaven that is Chiva-Som, I was very happy - I had no desire to venture outside. In the resort you are asked not to use your mobile phone outside your room. And that's perfectly correct - after all, you're staying in a place that is calm and restorative, so mobile phones are inappropriate. I must say, however, that I felt the urge to tweet the whole world what a great time I was having!
After a few days of Chiva-Som you become completely Zen-like. At the end of my stay I kept asking myself why I had to leave this wonderful place.
The good news was that my holiday wasn't over. Next we headed to another fabulous get-away-from-it-all resort - the Belmond Napasai in Koh Samui.
Situated between verdant tropical gardens and the shimmering sea, this is a resort that deserves to be described as paradise. Standalone villas sit within 17 acres of tropical gardens, rich with cashew and coconut trees, hibiscus and bougainvillea.
Tempting aromas of fresh local cuisine drifted through the air, and staff greeted every request with a warm smile.
To finish the holiday, we had two wonderful days in Bangkok, staying at the Mandarin Oriental, another heavenly place.
I love Bangkok for its antique shops - you can't keep me away and I always buy something.
The managers at Le Manoir get worried about what I'll come back with: on a previous trip I managed to return with a huge bed (it came back in a container - there wasn't room to bring it with me on the plane!)
Over the years I've bought all sorts of lovely antiques - my house is full of them. This year, I bought only a delightful Buddha made from lapis stone, and a beautiful opium pipe which will join the collection of other pipes in our Opium Room at Le Manoir.
Already I can't wait to go back to Thailand. To me, that's the sign of a perfect holiday.