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Thank you so much - Luke and your team are the best. We have been booking with you for over 10 years or maybe more
Shane always provides outstanding service. He managed to change my flights home with little notice.
It is very helpful to be able to discuss your flight options with a real person rather than an online process.
Well done Aiden, once again. Thanks for your help.
An amazing experience thanks to the expertise of DialAFlight
Always 5 star service
We weren’t told that our flight from Frankfurt became an internal domestic flight once we landed at Phuket - our headphones were taken back and the entertainment was switched off
Had a wonderful time with plenty of help along the way
Very helpful when I phoned
Cancelled connecting flight spoilt the start of our holiday - I don’t think we will use Qatar again
Great customer service and helpfulness. Neil worked really hard to find a solution that worked for us.
Great holiday, everything pre-arranged and went as planned. Curtis also kept me informed of flight changes.
Peter Smith is always there to help and has been for me and my family for many years now. Highly recommended!
Thank you - supported a great trip. Appreciated.
Cody has been amazing. He has rescheduled the flights 3 times due to Covid, but we got there in the end. Will definitely use again.
Nicole was first class all the way through our booking. Very informative and honest. Itinerary on the app was priceless with all the information to hand. Thank you for making our holiday as stress free as possible.
Fantastic company to deal with. Zoe Lane is just amazing and makes sure everything is what you ordered. Wouldn't use anybody else now. So refreshing to find a company that you can talk to and get all the answers at a good price. Great work
Always good and professional - I don’t use any other company
Always top notch 5*+
Great communication and help all the way through
Can’t fault your service once again! Harrison Miller did a sterling job and made sure our accommodation was not double booked after we spotted our villa was still for sale on other booking sites for our booked dates, twice. Our holiday was excellent and all the better for your exceptional service.
Consistently good service.
Always book with you because everything is always arranged for me and i get good advice from Nick.
Lincoln has never failed us. Awesome service - thank you so much!
Last minuteschanges by Qatar were notified to us promptly which enabled us to change date and time to a more suitable flight
The premium economy was not too good - it was just the same as economy - but apart from that it worked out perfectly
Excellent service, many thanks
Can't say anything bad - travel many times to Thailand with them and it's always 1st class service
Excellent service and quick responses
Well done and thanks
This year was the first time I've ever taken a long holiday. I was away for a total of three-and-a-half weeks. Everyone was surprised that I took such a long break - last year I managed just three days off.
I decided it was time to relax and get away from running my hotel, the Belmond Le Manoir aux Quat'Saisons in Oxfordshire - life is too short to work all the time. I wanted to rediscover a part of the world that has long fascinated me - South East Asia. This region has the most beautiful food, an extraordinary climate, and the people are so warm and friendly.
The food at my hotel has a strong South East Asian influence, particularly the area around Chiang Mai in Thailand. And about 25 years ago I discovered the resort of Chiva-Som in Hua Hin, one of the best spas in the world.
It was the place that ignited my interest in nutrition - something I've developed at Le Manoir with my Raymond Blanc Cookery School.
All those years ago, staff at Chiva-Som were connecting food with health, and within the spa they had the best yogi, the best acupuncturist, the best medicine. For me, visiting here is a way to get back to good health.
Another key element is really learning how to breathe properly so that you 'reconnect' with your body. So each day at Chiva-Som involves detox, exercise, swimming, massage, acupuncture, and, of course, some wonderful spa treatments.
Good food is at the heart of maintaining good health - something the Government is beginning to accept with its plans to give every child a quality, nutritious meal every day.
By staying somewhere like Chiva-Som, you soon realise the benefits of eating good food. This place is a foodie heaven - meals made with herbs grown on site, spices and grain.
Nutritional food is complemented with a day of invigorating exercise
During my stay I ate an awful lot of quinoa, fresh, crunchy salads, and different types of rice. The chefs also cooked me lots of fresh fish and delicious vegetables.
The kitchen garden at Chiva-Som is magnificent, although perhaps not as amazing as ours at Le Manoir, because we are obsessive about our garden.
The garden at Le Manoir isn't just a showpiece; it actually has a huge impact on our gastronomy as well. We have eight people working in the garden during the winter and 12 during the summer.
One of the key things about the Chiva-Som experience is meditation. I find meditation very difficult because I always have about 50,000 things in my head at the same time, so to try take them out and meditate - oh my goodness, it's so hard!
Once I was enveloped in the heaven that is Chiva-Som, I was very happy - I had no desire to venture outside. In the resort you are asked not to use your mobile phone outside your room. And that's perfectly correct - after all, you're staying in a place that is calm and restorative, so mobile phones are inappropriate. I must say, however, that I felt the urge to tweet the whole world what a great time I was having!
Wandering through Chiva Som's gardens is an aromatic delight
After a few days of Chiva-Som you become completely Zen-like. At the end of my stay I kept asking myself why I had to leave this wonderful place.
The good news was that my holiday wasn't over. Next we headed to another fabulous get-away-from-it-all resort - the Belmond Napasai in Koh Samui.
Situated between verdant tropical gardens and the shimmering sea, this is a resort that deserves to be described as paradise. Standalone villas sit within 17 acres of tropical gardens, rich with cashew and coconut trees, hibiscus and bougainvillea.
Tempting aromas of fresh local cuisine drifted through the air, and staff greeted every request with a warm smile.
To finish the holiday, we had two wonderful days in Bangkok, staying at the Mandarin Oriental, another heavenly place.
I love Bangkok for its antique shops - you can't keep me away and I always buy something.
The managers at Le Manoir get worried about what I'll come back with: on a previous trip I managed to return with a huge bed (it came back in a container - there wasn't room to bring it with me on the plane!)
Over the years I've bought all sorts of lovely antiques - my house is full of them. This year, I bought only a delightful Buddha made from lapis stone, and a beautiful opium pipe which will join the collection of other pipes in our Opium Room at Le Manoir.
Already I can't wait to go back to Thailand. To me, that's the sign of a perfect holiday.
First published in the Mail on Sunday - September 2016
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