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Highest satisfaction rating of any UK travel company. 98% of 5776 reviews say 'EXCELLENT'
Highest satisfaction rating of any UK travel company. 98% of 5776 reviews say 'EXCELLENT'
Thank you to the lovely Monica
Claire is absolutely fabulous and the reason that I keep coming back.
Overall excellent. Connecting flight in Frankfurt was a bit tight going out. Advice re flights was excellent.
No problems whatsoever. Very satisfied with everything.
We had an amazing holiday, so well organised and put together by Libby
All round excellent service provided by Ian once again, competitive prices excellent communication and helpfulness.
Great service
You will be my first choice for booking future travel. Marco, thank you, your customer service skills seem to come naturally to you.
Thanks to Cody for arranging this holiday for us.
Your manager (Marshall) was absolutely superb in dealing with my booking, as always. Professional, knowledgable and giving excellent personable attention to all aspects of my booking. I have sought his personal attention to my repeated bookings for the last 10 years and his excellent service ensures my repeat custom.
Adam was so incredibly helpful as was Mason in his absence. Very responsive and reassuring. We were travelling for the first time with a toddler long haul so were very apprehensive.
Really pleased with booking process
DialAFlight offer a comprehensive service, I have used them many times thus providing piece of mind that your booking will be secure
Kelly was amazing. A great holiday
Thank you guys - you got us out there at short notice.
They had an IT problem at KL so the flights were disrupted and our bags weren’t loaded and were delayed 2 days. The DialAFlight side of things was very good as usual.
We had a very straightforward booking but it was handled efficiently and professionally. I had 'shopped around' a great deal before booking, and DialAFlight were very competitively priced.
All good as usual.
Excellent management as always.
My trips abroad are always well organised by Roray with extra customer care. The hotels which you used for our trip were amazing
My family and I have used DialAFlight for many years and have always found the company extremely competitive, to the fact that we don't even shop about. Special mention to Roray, who is always polite, courteous and understands our needs. Same time next year!
Always deal with Callum - very professional and eager to help if there's a question
Cameron is the best!
Great service, good prices and Fraser was helpful.
Woody was fantastic once again sorting out my flights
Nice to know you were backing me up
I have been using Ashley for a few years and would not go anywhere else. He is always extremely efficient.
Many thanks to Jordan
Excellent customer care - very good support
Brilliant customer service.
On my first full day at the Anantara Layan hotel, I’m told that lunch will be cooked by...me!
Perhaps this is pay-back time from dinner the night before, when the chef presented me with something I can only describe as edible art.
I had been faced with amuse-bouches of olives hung on a miniature tree; a plump, pink disc of yellowfin tuna tartare; seabass smoked with Jack Daniel’s, revealed with a flourish from under an opaque glass dome.
It transpires that Anantara, on the northwest coast of Phuket, does things differently.
To immerse guests fully in the local culture, a cooking school called Spice Spoons is offered - and you get thrown in at the deep end.
It starts with an 8am visit to the food market in the small, dusty village of Talang, a ten-minute drive away, with the hotel’s chef. The market is a cavernous covered space full of stalls selling everything from fresh seafood on ice to buckets of coconut cream, and displays of garlic, ginger, green papaya, mint and more.
FRAGRANT FEAST
There are containers of home-made red, green and yellow curry pastes, fragrant Thai basil and weird fermented cabbages.
The cooking class takes place at the hotel’s Dee Plee Thai restaurant, which overlooks the rest of the sprawling resort (comprising 77 villas and suites).
On the menu today are shrimp tartlets, green chicken curry and mango with sticky rice. Before I know it, I’m mixing batter for tartlet cases, marinading mini-aubergines in coconut milk and curry paste, and simmering the sticky rice (the trick is to ensure there is just a finger’s width of water over the rice).
Phuket is roughly the same size as Singapore, with a population of 600,000. It is under two hours away from a truly exquisite archipelago that includes Phi Phi Leh (where The Beach was shot), Khai (home to nothing but a bar) and an island nicknamed ‘Bamboo’.
A boat trip that takes in all these is the perfect way to get a flavour of what draws so many visitors. We speed across the turquoise water, passing giant granite islands covered in greenery, stopping off at Phi Phi Don, the larger sister island to Leh.
Pausing to go snorkelling near a reef among swarms of colourful fish, we then pull in to Pileh Lagoon, a body of crystalline, emerald green water surrounded by more hulking stone outcrops of the kind you see on postcards.
That evening, the head chef does the cooking, thankfully. He serves up a delicious soft-shell crab curry, a local dish called Khao Soi - a tangle of spicy, crispy egg noodles served with chicken, onion and lime - and a light coconut sorbet. Somehow, Thai food just doesn’t taste like this back home.
KOH PHANGAN
For a different island experience we also visit Layan’s sister resort, Rasananda, on the much smaller island of Koh Phangan. Its population of around 8,000 doubles once a month as hordes of partygoers descend on Haad Rin beach, to the south, for the infamous full moon parties which started here in the Eighties.
Apart from those wild nights, though, it appeals mostly to families and couples, while Phuket draws a younger crowd. The Rasananda is bang on the beach, but has all the design touches of an elegant resort: an infinity pool featuring a swim-up bar, spa and 64 villas and suites, each with their own private plunge pool.
Mine has a carp pond outside, and all have a free mini-bar. Everything seems to move at a different pace: slowly. But there’s plenty to do such as snorkelling or kayaking around the Ang Thong National Marine Park, which contains more than 40 tiny islands. And you can also go elephant trekking, commune with local monks, or indulge in yoga every morning on the sun terrace.
Yes, there is a cooking school here, too. And yes, I could sign up to perfect my Pad Thai - but I demur. It’s time to let someone else do the hard work.
Amazingly it is simple old fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for almost 38 years and we do not believe anyone does it better. Judge for yourself.
Airport Lounges fr £25
Once you’re through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.
All offer complimentary food, drinks, wifi and newspapers with some also including Fastrack through security. Prices from £25.
Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.
With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.
They will then assist you with your luggage and organise a private transfer directly to your hotel - there’s no waiting around for other passengers for shared transfers!
So no queues, no delays and less stress.
Curious tourist, culture vulture or sporting addict? Wherever you are in the world we can help you get the most from your trip with sightseeing suggestions, city tours and a variety of leisure activities.
Book in advance through your travel manager and not only will you save an average of 10% over booking locally but you won’t risk missing out if a particularly activity or tour is oversubscribed.
With or without a guide, tours offer a unique insight
Take an escorted small group tour if you really want to find the essence of a country, from a local guide.
Take the open road for a freewheeling self-drive tour - a fantastic way to explore a country at your own pace.
Cruise holidays have come of age allowing you to visit several countries and see amazing places, all on one go.
Bespoke private tours offer you freedom and flexibility without the stress of arranging everything yourself.
All customers can take advantage of exclusive premium rates we’ve negotiated for our portfolio of business clients.
We’ll maintain your preferred airline loyalty programmes
and you’ll have 24/7 support wherever you are in the world.
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