020·7962·9933
I was impressed with the help given by my contacts. I’m an older client and sometimes need a bit of help or reassurance. They were so kind and helpful.
Great service, excellent value and superb follow up. Great to deal with the DAF personnel. All questions answered quickly. Tickets and vouchers all sent out in plenty of time
All good. Never a problem
Everything went to plan. All the hotels were excellent and we were picked up promptly. Graham reserved our extra legroom seats on all flights. Amazing. Just sorry we had to come home.
Absolutely amazing. Thank you so much for organising everything for us.
Always good to actually speak to someone rather than trying to book online. Always very helpful and great customer skills.
Very helpful staff and flight went well - seemed a good price also!
Best advice and super support during booking. Would definitely book another holiday with DialAFlight
Excellent staff, excellent knowledge meaning a very enjoyable, lovely relaxing break
Very helpful and kept up to date. Recommend
Everything went according to plan - you even booked our seats for us on the outbound flights. I couldn't recommend you highly enough
Good as always.
Thank you so much for all your help in planning our perfect holiday.
We really appreciate the reassurance that we always have the backup of a friendly professional team if we need it.
Very good service, will definitely use again.
Great service
Amazing trip...my only issue was that in every hotel we had to pay to have the bed changed from a double to singles.
Fantastic from start to finish, big thanks to Jim
Everything was perfect - we will be using you again and already recommend friends
Smooth flights - all worked out well
I’ve been using DialAFlight for several years and the service is always excellent. Makes booking long haul flights so easy.
I have used you for some years and will continue to request your excellent assistance for many more
Excellent service from start to finish - will be in touch soon
We planned to go to India but at the check-in desk our visa was declined. Adam and the lady working on the 24hr helpline went above and beyond to get us on a different flight. As it was early New Year's Day I really appreciated their commitment to helping their customers.
Perfect experience.
Everything was perfect.
Good value for money and helpful customer support.
I'll be back to you soon to book my flight to Thailand for December. Swiss Air was excellent.
As always superb
Qatar were very attentive and made the journey easy, so thanks to DialAFlight again for finding me the perfect match.
Phuket may not be perfect. But parts of it are approaching that state of bliss. And it's fairly easy to avoid the parts that aren't.
For example, the busy beachside strip of Patong can be rather a test of patience for those of us who might have grown a little weary of sunset-to-sunrise shenanigans.
But that's not the whole story. After all, Phuket is quite a big island, stretching 30 miles north to south and 13 miles across (joined to the mainland by the Sarasin Bridge) and it offers plenty of options for holidaymakers looking for almost-guaranteed sunshine.
It has come a long way since the days when it boasted just a few beach front bungalows for barefoot backpackers in the Seventies. Back then, it was a grim 17-hour bus ride to get there from Bangkok.
The construction of one international airport later, and there are more than 750 licensed places to stay, with 47,000 rooms available. And in the next few years another 35 hotels are expected to be built.
Mick Jagger, Beyonce, Kate Moss and Rihanna are among the celebrities who have all checked in at Phuket at one time or another. On my most recent visit I stayed at the five-star Dream Phuket, a newish hotel on Layan Beach, a lovely, tranquil stretch of sand on the island's west coast. It is only 20 minutes from Phuket International Airport, but definitely away from any hustle and bustle.
Dream Phuket has large pool complex as well as a beach setting
It has giant beds in large rooms, partly open-plan bathrooms, an enticing swimming pool, international cuisine, a roof-top bar with infinity pool - from which there is a breathtaking panoramic view of the surrounding lush hills - and a great spa offering the full range of treatments including deep tissue massages, aloe wraps and spice scrubs.
At the signature restaurant Trilogy, there's a 'theatre' kitchen where you can watch the chefs sauté and flambé to their hearts' content.
The hotel is not directly on the beach, but it has a separate beach club, with sun loungers and private cabanas, just two minutes away by shuttle bus.
The clear waters are perfect for snorkelling
It is at the beach club that the young and fabulous from Russia, Singapore, Australia and Britain pose on their stools at the swim-up bar and use their phones to snap, study and share their selfies. All day long.
That is good news for the rest of us, as it means there's no wait for the cheap massages on the beach. They're seriously good; I couldn't resist having two in one day. During one of them, a vast man having a massage next to me snored loudly despite the fierce kneading.
Less than half a mile from our hotel is the Project Artisan, Laguna. A labour of love from a gentle Croatian couple with a deep affection for all things Thai, it's a restaurant and deli, open for breakfast, lunch and dinner.
The hotel also offers foot massages and mani-pedis, while there are plans for a cookery school and art club.
A boat trip is a must. Some prefer to barter for a place on speedboats, which take a well-worn route to celebrity-touched islands such as Phi Phi Le, where Leonardo DiCaprio's film The Beach was shot.
It's clear to see why Phi Phi Island was made famous by The Beach
I opted for a trip on a larger boat which motored to the less well-known Phang Nga Bay. If you want to be more active you can kayak, swim off the back of the boat - or watch long-tailed boats take visitors to the islands of Khao Phing Kan and (The Man With The Golden Gun was filmed here) before returning as the sun sets.
The boat crew speak fluent English and Chinese and, at the end of my trip, the captain said: 'If we have done anything wrong, we hope you forgive us.' There's absolutely nothing to forgive.
The next time I return to Phuket (and I will be returning) I hope to explore more of the island and perhaps fit in a safari experience – yes they offer safaris in Thailand! There are some great luxury safari companies which come highly recommended and offer authentic and respectful encounters with native wild elephants and other spectacular wildlife. After all, there’s more to Thailand than stunning beaches and spas- but it’s a good place to start.
Amazingly, it is simple old-fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online, which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for almost 40 years and we believe no one does it better. Judge for yourself.
Not quite what you're looking for? We can easily customise an offer to suit your exact requirements
Airport Lounges from £25
Once you’re through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.
All offer complimentary food, drinks, wifi and newspapers with some also including Fastrack through security. Prices from £25.
Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.
With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.
They will then assist you with your luggage and organise a private transfer directly to your hotel - there’s no waiting around for other passengers for shared transfers!
So no queues, no delays and less stress.
Let us extend the personalised service of your booking into your holiday with great prices on business class flights ready to add a touch of class to your trip.
Take the stress out of travelling with a host of wonderful perks on offer from priority check-in and premium lounge access to chauffeur service and fine in-flight dining, plus the supreme comfort of a fully-reclining seat.
Call us to see how much you could save on Business Class flights.
All customers can take advantage of exclusive premium rates we’ve negotiated for our portfolio of business clients. We’ll maintain your preferred airline loyalty programmes and you’ll have 24/7 support wherever you are in the world.
