Your calls always answered within 5 rings.
The Lacto OVO vegetarian meal on Thai is not vegan. We eventually found a vegan option for the return flight to UK by ordering something like the European Vegan option.
Jeff provided an excellent service. All transfers went smoothly and we were pleased with the price. We were let down by one hotel which was under construction on arrival and did not offer the services advertised. This was disclosed less than 24 hrs prior to arrival.
Lauren, who dealt with our flights was fabulous. Nothing was too much trouble. The only downside we had was being told by one of Lauren's colleagues that we needed to pick up our bags in Bangkok. This was incorrect
While not everything went to plan, you managed to resolve these issues quickly and without fuss
Assistance organised by DialAFlight was perfect
Brilliant service, would definitely recommend and use again.
Very good service from young Fraser as always
Everything went to plan - no fuss or worry. Excellent.
All went very well, thank you
Received regular emails throughout. Everything went like clockwork. Brilliant flight but did pay more for extra leg room which wasn’t cheap.
Saf Patel was outstanding. Service went above and beyond to help us.
Vinny does all my bookings - he’s always very helpfu looking at all my flight options and he always gives me a courtesy call the day before my flight
Rosie was with us every step of the way planning our trip. We had several hotels and six flights, so it was quite complicated. Her knowledge, advice and professionalism was very reassuring. I had never organised a trip with so many bookings involved and Rosie was brilliant. The trip was brilliant, the hotels were super and the flights all pieced together perfectly.
Excellent service. Many thanks
Keep up your good work. I would like to thank you again for organising my last trip back from Bangkok and wish you all the best for the future.
Keep up the good work - you never fail me
Jeremy was very helpful
Fantastic service every time. No ifs no buts. Just 1st class service
Apart from flight getting cancelled and times changing, which is out of your hands, everything went to plan and I will be booking my group flights with you again
Absolutely seamless service. All flights, transfers, hotels, worked perfectly. Loved working with Colin and the team, and their responsiveness to our requests and needs. Reassuring to have support if needed.
Great as always
Dale from the Manchester office is absolutely superb to deal with. Very helpful, actually cares and this is why I am a repeat customer. I go away twice a year and he always delivers fantastic customer service, hence my loyalty. It is important to be able to speak to a person not do everything on the net. He delivers every time!
So helpful before and during my trip, easy to get in contact with and would definitely recommend and be using again.
Again first class service from Roy and the team
Always very helpful. Emma is a star.
Wouldn't fly Turkish Airlines again.
All good, as always
Always trust Eric’s judgement!
I would never recommend Etihad as a carrier, the experience was underwhelming at best. I still await a response to my formal complaint to them for the dreadful service
Have been booking flights with you for 20 years. Always good prices and excellent service.
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