The hotel was great! It was very close to all public transport stations. The food was good at the hotel and the range for breakfast was modest. I will gladly go back to this hotel. Great birthday present for my husband.
This trip was for a wedding and Glen as always was great assistance throughout. Fantastic recommendation on hotel and arranging flights for a large group. DialAFlight offer a super service. Always deliver. Can’t recommend them enough
DialAFlight performance is excellent - just a shame the car company that was booked wasn’t good.
Peace of mind and lots of info and reminders. Thank you
Everything ran smoothly. Lovely hotel - good value for money.
We had a fabulous holiday, thank you. You never let us down.
Everything was very good as it usually is
All went as planned - as always
Cristiana was a great help with great patience. Was always available to call, we had a really nice time
Everything was just as Nicole planned for us. The car hire was especially convenient. Avis, was located right at the airport. My husband and I have been customers of DialAFlight for many years, and we have travelled to many places. Nicole has always booked our flights and made the travel arrangements for us. We can guarantee that she will respond to any issue you may have, any here in the world, with prompt efficiency!
Great to work with an agent who gets to know what you like from a holiday.
Been booking all my trips with DialAFlight. Wayne Bailey is our go to for advice. Competitive prices and a personal and professional service and would only trust them now.
Rental car company slightly frustrating. Confusing and aggressive attempt to sell add ons. Car provided with a quarter of a tank of petrol but had to be returned 70% full. A dodgy practice!
Very happy with the service. Will use again and recommend
Perfect service and speedy response to our cancelled flight
Great communication from Gavin as always
Micky was efficient all the way from booking to checking in with us the day before we flew - excellent service, thank you!
Another perfect trip arranged by Lucas, excellent service and communication from the off.
Thank you Lucy! We had an amazing trip
Joe Orton is always efficient and on hand if help is needed.
Great personal service!
Great job Ian, always helpful
We recommend you to everyone! Service is always excellent. Just need to decide where we’re going next and we’ll be contacting you again!
Helpful and efficient, reassuring travel support for a busy person
Zac did an amazing job rebooking flights at very last minute!
Had a fantastic holiday and birthday celebrations. Thank you Ian Newton for delivering yet another holiday that went to plan.
Another faultless trip with all the arrangements working out perfectly. Thank you DialAFlight
Deborah who handled our holiday from your company was magnificent and I would certainly go back and book with her again. I have used DialAFlight before and have never had a complaint.
Excellent service from the whole team.
Dexter was very good. This is my first time using you and I shall most certainly use your service again.
Italy's second city is not best known for understatement. As the country's economic hub and the world's fashion capital, it has much to brag about, and isn't shy about doing so. On one subject, however, it's strangely reticent. The city possesses art treasures as magnificent as any in Rome or Florence, many unsurpassed in their power to take the breath away.
It's also the place where one comes closest to the greatest genius of the Renaissance or any other age - Leonardo da Vinci. Milan is where you crack the real da Vinci code. Yet tourism plays only a minor role in Milan's economy, which is what makes it so very relaxing to visit as a tourist.
After queueing at the Vatican or the Uffizi in Florence, Milan's underused galleries and museums feel like a rest cure. It's not unusual to be alone in a roomful of stunning paintings and feel Raphael, Bellini and Caravaggio all competing for your attention.
Originally the Roman Empire's western capital, Milan was subsumed into the Holy Roman Empire, then invaded and occupied in turn by Spain, Austria and France. Napoleon crowned himself king of Italy here in 1805.
For centuries, Milan was a hugely prosperous inland port, standing on a network of canals that linked it with the Adriatic and Lake Maggiore. They were only filled in when the populace decided they'd prefer an urban tram system.
It is a city of palaces, like Venice, and colonnades, like Bologna. However, these days the ground floors of these palaces are often designer boutiques. And the colonnades exemplify the general plainness of Milanese architecture with their undecorated ceilings and pillars.
The one exception is the city's cathedral, the Duomo, a Gothic-baroque fantasy of Candoglia marble. It took over 500 years to build and is adorned by 135 spires and more than 2,000 statues.
I'm here in the care of Art Tours, founded by former guide James McDonaugh, which specialises in private, out-of-hours visits to galleries. James, 34, is leading our group personally and gets us access to Castello Sforzesco, a former stronghold of Francesco Sforza, the 15th Century Duke of Milan who was da Vinci's employer years before he painted the Mona Lisa.
On the way, Anthony tells us about the CV which that ultimate Renaissance Man sent to the Duke in hopes of getting the gig; da Vinci doesn't even mention he's a painter, focusing instead on his engineering skills.
Thanks to our pass, we're allowed to roam the Castello after closing time, peering at the Rondanini Pieta, Michelangelo's final sculpture. We're then taken to the Sala delle Asse, a room painted by Leonardo in 1498. His unfinished design of trompe l'oeil mulberry trees, later covered by 13 layers of ordinary household paint, has been under restoration for many years and will be for many more to come.
I later head out on my own to the nearby fashion district, the Quadrilatero d'Oro or Golden Quadrilateral around Via della Spiga and Via Monte Napoleon. The menswear stores leave me utterly confused as to what constitutes cutting-edge fashion. In one window, there's a jewelled leather codpiece. In the next, a grey woollen jumper identical to those I used to wear to school in the 1950s.
Between the opera house La Scala and the Duomo stretches the vast Galleria Vittorio Emanuele II shopping mall, known locally as Il Salotto di Milano, or Milan's drawing room.
It's a magnet for the city's beautiful people and in its central rotunda is the modest facade of the first-ever Prada store, established in 1913. Back then, the ultimate celebrity label was more mundanely called Fratellli Prada (Prada Brothers) and dealt only in 'valigeria' - luggage.
Our final evening is devoted to perhaps the greatest, certainly the most troubled, of all Leonardo's masterpieces. At the former convent of Santa Maria Delle Grazie, we're given a private viewing of The Last Supper.
From the moment it was completed in 1498, the paint Leonardo had used began to lose its colour.The room served as a refectory for the convent's Dominican nuns and in the 17th Century, a rectangle was cut in the bottom of the painting to make a door through to the kitchen.
Two hundred years later, Napoleon's men amused themselves by throwing stones at the painting or else gouging out the eyes of the apostles with their sabres.
Dan Brown's novel the Da Vinci Code starts from the premise that Jesus secretly fathered a child with Mary Magdalene. Brown's readers are always asking my guide whether Mary is 'the blonde' in The Last Supper.
After the five centuries of vandalism and neglect Leonardo's sublime vision has suffered, that somehow seems the worst insult of all.
First published in the Mail on Sunday - May 2016
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