We found Spencer very helpful.
Great service at a competitive price - as usual from DialAFlight.
Always 100% in friendliness and efficiency.
Excellent in every way - as ever.
Although long delay due to Italian Air Traffic Control strike Jet2 looked after us very well. Chris Briggs from DialAFlight kept in touch throughout.
I was concerned that I would have to cancel my trip following my flight being cancelled, but DialAFlight quickly found replacement flights for the same dates saving me the stress and hassle of dealing with the airline. Very happy I booked with DialAFlight.
Brilliantly organised and on hand to support whenever needed - a special thanks to Stan Castle who always does a great job!
Vinnie was excellent. Given that Easyjet cancelled our flight out Vinnie sourced and delivered alternative routing very quickly and as a result we only lost one day of our holiday. Very impressed with the service and client care.
You are all fantastic
Excellent service. Lee sorted out a last minute problem that was caused by us within minutes and was professional throughout. Would highly recommend this company for all your travel needs.
Dave is the best
I always expect the best from you. I have never been disappointed.
Luke, good as always
Just a quick thanks to Stuart for organising a fantastic trip to Venice. The hotel was superb and in a fantastic location. We will definitely use DialAFlight again and I've already been recommending you to family and friends.
I will not book a flight any other way from now. It was a really good experience.
The personal service is excellent and why I love DialAFlight
Wayne was absolutely amazing in understanding exactly what our requirements were. He delivered a first class service.
Happy to hear from you before we travelled and kept us updated in case of any delays.
As per usual - excellent
We had an amazing time - all went to plan.
Saved the day by booking us Club Class on the ferry Pozzallo to Valletta, 21.00 hrs arrival. First foot passengers off and only two taxis waiting. Much relief at getting speedily onwards to hotel.
As ever, a fabulous trip with fantastic hotels. Flights and transfers were seamless … and with cancellations due to weather we didn’t have to worry as DAF were already on it and contacted us with amended arrangements. Perfect - thank you.
Your responsiveness to my flight cancellations was excellent.
We usually travel independently but during these rather challenging times it was great to be able to create our own package of flights and hotel while having someone to support us. Changes to the flight schedule and problems printing boarding passes from an airline site that wasn’t working were all handled swiftly and resolved by Ashley. Plus it’s fabulous to get your calls answered instantly - a real bonus.
Thanks again Michelle - fab service as ever
Very pleased with the booking and the service. All worked out very well indeed
Great suggestion for the hotel and all ran very smoothly.
Greg gave great recommendations, sorted out amendments quickly and was always available to help when necessary. A perfect honeymoon
Have dealt with Craig for years and found him to be very helpful. Nothing seems too much trouble and his customer service is fantastic.
On the busiest day of the year at Rome Airport, all worked very well. I can fully recommend your flight finding and booking service.
For as long as I can remember, Italy has held a place in my heart. The food, the culture, the fashion... in fact, for a brief period in my twentysomethings, I even toyed with the idea of upping sticks and moving there.
My dream at the time was to renovate a run-down Italian villa, all the while savouring the best truffles and gorgonzola, washed down with amarone.
Of course, things didn't quite work out like that, but over the years I have had many Italian adventures. Trekking through Tuscany, watching the Grand Prix in Modena, honeymooning in Rome, high fashion in Milan, and stays in Sicily.
Sardinia had got away from me, and was definitely on my go-to list. What wasn't on the list was missing our flight to Cagliari and having to rebook from a different airport - but this definitely added a certain frisson of excitement to the trip, particularly with my husband and two small children in tow!
But we reached our destination later that day, if a little later than planned and made our way to our resort in the south of the island - Forte Village in Santa Margherita di Pula. It's hard not to be impressed by this resort. It's essentially a luxury holiday village, nestled in gardens along a white sandy beach.
There's a choice of accommodation - from five and four-star hotels and luxury villas. We were staying in Hotel Castello, in a deluxe family bungalow which had been newly refurbished alongside other extensive multi-million pound renovations which have taken place over the last few years.
An ideal hide-away
The villa was perfect - contemporary and comfortable, with plenty of room for a family of four and with lots of garden space.
There were gourmet and buffet restaurants, numerous swimming pools, infinite activities, a charming piazza with evening entertainment - the nightly children's disco was a particular hit - boutiques and a Thalasso spa.
There's even a children's restaurant where youngsters can stock up on child-friendly food.
It means they get to eat before going to the kids' club, so parents can enjoy a more intimate meal together. A really good idea.
In fact, there's so much to do here that we found we didn't have to leave the village - which, to be truthful, is awkward when holidaying with small children anyway.
There's a number of sporting academies and clubs, ideal for older children. Our girls are so young they were more than happy splashing in one of the pools, or the waterpark, or the Children's Wonderland - essentially a child-sized play village.
There's even a Barbie house where children can colour, get their nails painted and maybe even meet the famous blonde.
And speaking of famous blondes, there's a good chance you'll bump into one here. The place is full of beautiful people, and it is prime people-watching territory.
Foodies in particular will love it here, and eating is a big part of the Sardinian experience - and let's face it, of any holiday. Everywhere we ate was really, really good - and as resolute carnivores, we were pleasantly surprised with how much we enjoyed our meal at the Michelin-starred all-veggie restaurant, Peaches Cream. And I got to make pizza at the Gourmet cooking academy, the Italian way (although I've yet to repeat this experience in my own kitchen).
As parents know only too well, any time you get to yourself is precious, and you need to make it count. So I managed to slink off for a couple of hours one day to experience the Acquaforte Thalasso & Spa, which dates back millennia to the time when ancient Romans built thermal baths at the nearby port town of Nora.
After I recovered from the shock of sliding into the murky warm water - filled with those miracle-working marine algae and minerals - I really relaxed and enjoyed it.
We came home tired but happy. And very relaxed. Particularly because we didn't miss our flight this time.
First published in the Mail Online - March 2019
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