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Flights were fine and the staff at DialAFlight very helpful
Great hotel and location, would highly recommend. Thank you!
An amazing trip organised by Philippa - quite a task for a family of twelve ranging from 80 years down to 18 months. She organised an unforgettable trip for my husband and I to Croatia so we didn’t think twice about contacting her again for this trip.
Possibly more information needed regarding likely costs of airport to hotel transfers. Also we were staying 40 mins from town centre and it was not made clear the cost of taxis to go into town
Excellent service as always.
Callum always listens to me and then produces and tweaks if necessary. I wouldn’t use any other company.
Arthur was so helpful. Even when flights went wrong, he was on the airline's case immediately. Great and efficient company.
Great accommodation
Great communication throughout and knowing you’re being looked after. The app is a really useful tool keeping all you need in one place and allowing for direct contact.
Awesome again
The trip was a total success. Vinnie, did an amazing job as always. From booking hotels to talking to the concierges about restaurant and excursion bookings. It all worked like clockwork.
Excellent. Flights, transfers and our cruise with Star Clippers. Thanks everyone for a well organised trip. Will recommend and use you again.
Troy is amazing
Another fantastic trip, this time to Rome and Sicily. Great recommendations from Ryan and Guy
Another amazing gem. Thank you you Joe. It was absolutely beautiful
I was already abroad and needed future travel. Damian organised flights and Eurostar tickets for me. Super fast, super efficient and very professional.
A very efficient undertaking. Help always available (thank you) and everything done to ease journeys.
Al arrangements were spot on and recommended hotels were fine. Well done.
Thanks again to Jonathan Greaves my last trip was wonderful
Making two separate bookings caused us challenges for online check in and we couldn’t sit together however that was a very minor issue
Everything arranged and nothing was too much trouble for any of the staff. Thank you all
Change your transfer partner in Sardinia!
As usual the service was excellent and any questions we had were answered quickly and fully
I would recommend you but not the airline I used which was British Airways. Both outward and return flights were 2 hours late with very little explanation why
My easyJet flight out of Milan was cancelled. Not your fault. Luke is always excellent - he is the reason I keep coming back.
Joanna was very helpful and easy to get hold of to answer my stupid questions.
We have used DialAFlight on a few occasions. Gary found us an amazing holiday in Thailand, Tammy found us a lovely holiday in Rome & Milan. All hotels were really lovely and very central to everything. I would like to thank the team for all their help
Brilliant, and very reassuring to know I can contact you and get a quick response if I am worried about anything.
You did everything well. BA on the other hand was less than impressive. A shame for a national carrier but not unusual.
Excellent all round service, thank you Louie
Italians are famous for their love of children, welcoming them into restaurants and cafes as if they were part of their own brood.
We were keen on a destination that would scratch our itch for culture… but not turn its nose up at our two boys, Thomas and Jack. A short summer-time break in Rome proved the perfect match.
We based ourselves at the four-star Hotel Mascagni, a stylish boutique hotel in the Repubblica district of the Eternal City, close to all of the major attractions.
Blissfully, we had adjoining rooms - a double bed in one and twins in the other - and each room had its own bathroom, which gave everyone space.
At breakfast every morning, the staff chatted to the boys, quizzing them about their favourite football teams and encouraging them to try out their Italian on them.
With two days to cram in as much of the city as possible, we rose early with a plan to make the most of the morning before the sun got too hot.
The trouble with Rome is that there is too much to see and do and we got carried away with its irresistible charms.
We did a lot of walking on the first day, taking in the Pantheon, the Trevi Fountain and St Peter's Square and, of course, picking up quite a few ice creams along the way - which kept the boys in good spirits.
Rome is not huge but it is hilly, and in the baking August sun little legs can tire. When we returned to the hotel in the evening I discovered that Jack had been stoically enduring the painful consequence of wearing trainers without socks, and we decided to re-think the transport options.
The next day we went everywhere by bus. You never wait long for one and it is easy to navigate your way around the city, and we got a breather and a sit-down in between sight-seeing trips.
There are plenty of other options too; sightseeing buses regularly circle the Eternal City and you can even hire Segways should you desire a more novel way to get around.
High on the list of priorities for the boys was the Colosseum. They had been learning about Romans at school and wanted to visit the scene of all that gory gladiatorial combat.
Hotel staff had advised that we should book tickets in advance to avoid the queues - a tip which saved us hours of waiting in the broiling Italian sun.
The boys immediately made a beeline for the first hawker they saw dressed as a centurion, who promptly demanded 10 euro once Elizabeth had gleefully rattled off some holiday snaps.
I didn't resent it too much though; I shall treasure the memory of seeing how Thomas and Jack were awestruck by this iconic symbol of imperial Rome.
All they'd learned in the classroom about this amphitheatre from 80AD was brought to life here and kept them happy and engrossed for more than two hours of fascinating fun.
Next we took a bus to the church of Santa Maria del Popolo to see two jaw-dropping Caravaggios, which is about as much art as two small boys can take in a day.
While we could have stood and stared at the revered handiwork of this 16th century master for much longer, we quickly realised that there are only so many antiquities that you can squeeze in with children and still expect them to be cheery.
Then Elizabeth and I took a well-earned rest in the shade of a tree in the beautiful park at Villa Borghese.
Rome's answer to New York's Central Park, the third largest park in the city is loved by locals and tourists alike. The elegant 226-acre gardens are perfect for a little respite from the tourist trail and visitors can admire fountains, statues and museums galore.
We almost hired bikes - a popular way of getting around Villa Borghese's landscaped surrounds - but in the end let the boys enjoy four wheels instead.
With energy to burn they loved the idea of hiring pedal-powered go-karts.
Thomas and Jack even took a decidedly local approach to the driving and hurtled around corners at speed, enjoying being in charge of their own set of wheels.
With a little more time, we would have loved to tick off the Vatican and the Sistine Chapel too, although the long queues in unforgiving weather might have been better for an off-season visit.
It isn't easy to shop with two boys either, so we also tried to ignore the city's stylish high fashion boutiques in favour of picking up a few trinkets in the sea of tourist shops instead.
A mini-break with children can be a big ask and not many European tourist cities can pull it off. Rome does though; who can argue with a living history lesson and ice cream in flavours most kids can only dream of back home?
First published in the Mail on Sunday - June 2016
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