Your calls always answered within 5 rings.
Parador double beds are always two single beds, pushed together, it would seem. The hotels were all special and were a delight! Flights, car hire, breakfasts at the hotels were all excellent. Thank you very much for arranging everything for us, Harry!
Tremendous help from your excellent team of travel managers, particularly George Burke and his team
Room was very small - don't recommend Ibis. Otherwise fantastic as always.
Riley is a star and always a credit to DialAFlight.
We had a wonderful holiday thanks to Simon Pitman who once again gave us valuable advice & assistance. We have already booked another holiday with Simon next month.
Annabelle on your team is always excellent - we would always use her
Leah was super helpful as always!
Another fantastic trip from Austin
We were very impressed with the eficiency of Vueling Airlines. They were very courteous, prompt, & despite being 20 minutes late in taking off from Malaga, got us back to Gatwick right on the dot of the expected time !
Disappointed with car hire from Centauro
You have a 5 star communication service. Unique globally. Thankyou
Flawless as always - thank you Michelle.
Great customer service throughout.
Once again, Tony and the team provided an excellent service.
Amanda & Harry delivered on all fronts
Professional, efficient and always at end of telephone if a query or problem to be resolved. Would not hesitate to recommend to others Zoe and team
Always good service.
We were charged extra by Easyjet for things that we didn't need, but that wasn't your fault. Your service was brilliant.
Amazing holiday, ticked all the right boxes. My mom hasn’t been abroad for a few years and she absolutely loved it. Sean you’ve done us proud again. Unforgettable memories. Beautiful resort with fabulous staff and food. Highly recommend it
Great personal service as always. Thank you.
Excellent service by Nicky Degun - everything went like clockwork. Especially appreciated Nicky organising special assistance at the airports.
So friendly and helpful.
As always I had excellent treatment from Oliver, always recommend his service
Excellent service
Five stars all day long
Again, another great holiday arranged by Sean Furnival.
Luke and his team efficient, helpful and professional as always.
Great service as usual.
Supportive as always Cody. Much appreciated
Always helpful. Find the best deals and there to answer and amend things even after the booking is made. Michael Millward top agent
Here's a game to play on the plane. You have one last holiday and it's for a month. It won't cost you a thing but you have to go somewhere you've been before. That honeymoon hotel in Sri Lanka might loom large, perhaps the beach resort in Jamaica would be perfect, or the heavenly spot in the Maldives could do the trick.
My wife and I play the game on the way home from Tuscany - and are hard-pressed to think beyond the place we've just left. We stayed at the Castello di Casole hotel, a ravishing hill-top converted castle within striking distance of Siena, San Gimignano and Florence. In other words, culture of the highest order on your doorstep, where going nowhere at all is also a tantalising option.
We're talking Tuscany Classico: lush undulating countryside, a patchwork of greens, ochres and violets broken up by thick hedges and narrow tracks lined with immaculate cypress trees.
Many of the tracks you can see from the castle's terrace - with its fabulous infinity swimming pool and huge terracotta pots laden with olive trees - lead to villas that are part of the hotel's 4,200-acre estate, now owned and run by Belmond.
An American firm acquired it in 2005 and set about a massive restoration.
There are 41 suites (plus a two-storey penthouse) in the main building and dotted about what amounts to a private hamlet, with its own church and crypt built by the Bargagli family in the 19th century. The spa is in the granary, with treatment rooms in the former cellars. At one time, the castle was owned by Italian director Luchino Visconti (Death In Venice). Perhaps he, like us, spent hours staring into the distance - front row seats in the Ritzy Naturale.
It's truly special at night, when the main courtyard becomes a village square, complete with fountain, stone benches and al fresco dining. Children play hide and seek while their parents pile plates with some of the best cooking in the region.
What you forget about Tuscany is that the Etruscans were here long before the Romans. Hence the exquisite hilltop towns that once were fortresses designed to repel outsiders and are now communities keen to welcome visitors armed with euros.
On our second night, we ask the concierge to book us dinner somewhere cheap and cheerful nearby. He chooses Osteria del Borgo in the tiny village of Mensano, which, as it happens, we could see from our room.
Slow-cooked wild boar is the speciality here, but it's the sort of restaurant where you let the waiter (in this case the brother of the chef) decide what you should eat. A triumph.
We visited the dramatic hilltop town of San Gimignano, with its skyline of medieval towers, including the stone Torre Grossa and the 12th century Duomo di San Gimignano with famous frescoes by Ghirlandaio. But be warned, the walled town is one of Tuscany's biggest draws and it can get extremely busy - it's well worth a visit but try to avoid peak times. The priority of those medieval town planners wasn't car parking spaces.
We enjoyed a venture to beautiful Arezzo, where on the first Sunday of the month, the town centre becomes one huge antiques market. We buy a heavy marble font that raises eyebrows as we check in for the flight home at Pisa airport.
We also make the pilgrimage to Siena, where, because it is a few weeks before the annual Palio (the bareback horse race around the plaza), medieval pageantry is brewing nicely, including a hostile-looking marching band that drums its way through the narrow streets carrying heavy flags.
Most of all, we love sleepy Casole d'Elsa, which you can also see from the hotel. It has a butcher and grocer - and manages a perfect balance between visitors and full-time residents.
What strikes us about Tuscany in peak season is how if you avoid the superstar towns, there's space for everyone and, with fierce planning laws governing development, it's remarkably unspoilt.
First published in the Daily Mail - March 2020
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