Your calls always answered within 5 rings.
Many thanks to Natasha Hawkins who gave us brilliant advice and followed though on our holiday in Dubai. We had a wonderful time and will certainly recommend your excellent and friendly service
Orlando and his team were exemplary
Katie Wallis was fantastic. She found us the best deal, changed our flights to accommodate our baby's sleep routine and kept us updated with any changes. We didn't have to do a thing. Would definitely recommend and would use her again.
We will definitely go back to Dubai and book with you
Excellent service from Reggie - very helpful and put himself out for us.
We had an absolutely fantastic holiday in Dubai, all thanks to Ian at DialAFlight. Every time we book with him, he ensures we get exactly what we’re looking for, from flights to accommodation. He is incredibly helpful, attentive and always goes above and beyond to make sure everything runs smoothly. We’ve recommended him to friends and family because he never lets us down. If you're looking for a reliable and knowledgeable travel agent, Ian is the one to call!
Five stars for service
Charlie is fantastic - been dealing with you for over 20 years and cannot praise him and the company enough. You have our business for life
All great - thanks to Freddie once again
From the time we arrived at Amman airport. a member of the travel company was waiting for us at customs who dealt with the visas very efficiently. The driver and guide were very helpful and supported my husband as he has disability walking. The hotels were very good especially Holiday Inn was excellent. Leo at DialAFlight was excellent at organising this private holiday for three of us taking our needs into account. Well done and thank you
Everything was what we expected from DialAFlight! Perfect trip to Cairo then onto Aswan via the Nile. Everything was as told to us by Conrad!
Outstanding service particularly when the flight was cancelled and an alternative flight was not acceptable. DialAFlight came to the rescue at 0200 hours and sorted the situation quickly and efficiently.
Excellent, speedy, efficient and attentive service although I'm not 100% convinced I ended up with the best flight option
First time I’ve used DialAFlight but would book with them again. Chris Coulter was excellent. Everything regarding the holiday was perfect
Kennedy is amazing - would never book a longhaul holiday with anyone else. She is a credit to DialAFlight.
Vinnie gives us fantastic service
We had an issue with our room not being available as promised by the hotel and were already en route to the airport when they emailed us. Ryan took care of everything! When we got to the hotel we were upgraded to a suite with a complimentary mini bar, and they also gave us complimentary food & beverage vouchers to the value of £250! Whilst staying at the hotel the service we received from all the staff was fantastic - they took care of our every request and made sure the rest of our stay was perfect. All thanks to Ryan
It was first time using your company and will definitely again
From your side I feel you did a fantastic job. A few issues with the hotel which you wouldn’t have known and I will bring you up to date with
Special thanks to Larry who did a great job. Everything worked out.
Quite simply, superb. Thanks Dominic, you made my 60th memorable.
Ryan suggested trying Etihad. Best ever
Souk Boutique Hotel in Doha was excellent. Superb service, great location.
Everything went very smoothly and the timing of arrival was perfect for me.
As always my travel manager was fantastic from start to finish. Very supportive and helped us every step of the way. We had a fantastic holiday and can't wait to book the next one with you
Big shout out to Ryan who always meets my holiday needs - as professional as always!
Another successful holiday to Dubai. Chris Coulter never fails to deliver my bookings with excellence and service. Would never book with anyone else! Top guy and recommend him to all friends and new acquintances!
Dennis and his team were professional, helpful and timely in supporting our changing requirements and very reactive to a potential issue (not caused by DialAFlight ) at the end of our trip. We will definitely be coming back to you for our next trip
I have used DialAFlightt numerous times over the years and found them to be fantastic, knowledgeable and able to arrange and manage all my group and individual bookings. Cameron Bleasdale was excellent, He gave sound advice and ensured we were clear on all details for the holiday. I wouldn't hesitate to recommend him.
Excellent as usual. Would always recommend Dominic when booking
Here's a game to play on the plane. You have one last holiday and it's for a month. It won't cost you a thing but you have to go somewhere you've been before. That honeymoon hotel in Sri Lanka might loom large, perhaps the beach resort in Jamaica would be perfect, or the heavenly spot in the Maldives could do the trick.
My wife and I play the game on the way home from Tuscany - and are hard-pressed to think beyond the place we've just left. We stayed at the Castello di Casole hotel, a ravishing hill-top converted castle within striking distance of Siena, San Gimignano and Florence. In other words, culture of the highest order on your doorstep, where going nowhere at all is also a tantalising option.
We're talking Tuscany Classico: lush undulating countryside, a patchwork of greens, ochres and violets broken up by thick hedges and narrow tracks lined with immaculate cypress trees.
Many of the tracks you can see from the castle's terrace - with its fabulous infinity swimming pool and huge terracotta pots laden with olive trees - lead to villas that are part of the hotel's 4,200-acre estate, now owned and run by Belmond.
An American firm acquired it in 2005 and set about a massive restoration.
There are 41 suites (plus a two-storey penthouse) in the main building and dotted about what amounts to a private hamlet, with its own church and crypt built by the Bargagli family in the 19th century. The spa is in the granary, with treatment rooms in the former cellars. At one time, the castle was owned by Italian director Luchino Visconti (Death In Venice). Perhaps he, like us, spent hours staring into the distance - front row seats in the Ritzy Naturale.
It's truly special at night, when the main courtyard becomes a village square, complete with fountain, stone benches and al fresco dining. Children play hide and seek while their parents pile plates with some of the best cooking in the region.
What you forget about Tuscany is that the Etruscans were here long before the Romans. Hence the exquisite hilltop towns that once were fortresses designed to repel outsiders and are now communities keen to welcome visitors armed with euros.
On our second night, we ask the concierge to book us dinner somewhere cheap and cheerful nearby. He chooses Osteria del Borgo in the tiny village of Mensano, which, as it happens, we could see from our room.
Slow-cooked wild boar is the speciality here, but it's the sort of restaurant where you let the waiter (in this case the brother of the chef) decide what you should eat. A triumph.
We visited the dramatic hilltop town of San Gimignano, with its skyline of medieval towers, including the stone Torre Grossa and the 12th century Duomo di San Gimignano with famous frescoes by Ghirlandaio. But be warned, the walled town is one of Tuscany's biggest draws and it can get extremely busy - it's well worth a visit but try to avoid peak times. The priority of those medieval town planners wasn't car parking spaces.
We enjoyed a venture to beautiful Arezzo, where on the first Sunday of the month, the town centre becomes one huge antiques market. We buy a heavy marble font that raises eyebrows as we check in for the flight home at Pisa airport.
We also make the pilgrimage to Siena, where, because it is a few weeks before the annual Palio (the bareback horse race around the plaza), medieval pageantry is brewing nicely, including a hostile-looking marching band that drums its way through the narrow streets carrying heavy flags.
Most of all, we love sleepy Casole d'Elsa, which you can also see from the hotel. It has a butcher and grocer - and manages a perfect balance between visitors and full-time residents.
What strikes us about Tuscany in peak season is how if you avoid the superstar towns, there's space for everyone and, with fierce planning laws governing development, it's remarkably unspoilt.
First published in the Daily Mail - March 2020
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